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WE were on our way to the Everglades and spent 1 night here.
The front-desk lady was nice.
The rooms are small and also is the bathroom.
The pool area is nice , but breakfast was a little poor.
If you are staying like we...More
1 Thank TMCA
Response from NCINaples, Public Relations Manager at Naples Courtyard InnResponded 13 April 2018
Dear guest, thank you for your feedback.
We stayed five nights--all the nights we spent in Naples--at the Courtyard Inn. It was easy....Nice big second floor room with a kingsize bed...Breakfast in the morning with unlimited coffee ready to go before 7 a.m. What's not to like?
My intrepid partner (wife) found...More
1 Thank hkgilchrist
Response from NCINaples, Public Relations Manager at Naples Courtyard InnResponded 12 April 2018
Dear guest, thank you for the nice feedback from you. We are glad to hear that you enjoyed your stay with us and, as the previous name was Naples Courtyard Inn and now it is Naples Garden Inn. We truly hope, that you will chose...More
This is my 1st NEGATIVE review ever.....The Managers of the hotel are BELOW 3rd rate......
Room service (cleaning) was not done after 4 requests starting at 10am....
Room phones did not work.....AFTER coming to the front desk 3-4 separate times.....mentioning that a working phone is...More
We just checked out of this beautiful Inn. We wanted to say thank you for such a beautiful slice of heaven and being able to share it with us. We were there in a very much needed break from the rush of our reality life...More
2 Thank A D
Response from NCINaples, Public Relations Manager at Naples Courtyard InnResponded 7 April 2018
You are most welcome! We are delighted to hear that you had such a great time. We thank you again and look we look forward to welcome you back to the hotel in the near future.
Public Relations Manager
If this place was $60.00 a night it would have gotten a better review. Place is now The Naples Garden Inn but the old sign is still out front.The front desk people are friendly. The housekeeping staff is friendly. The breakfast is in a nice...More
2 Thank Ward D
Response from NCINaples, Public Relations Manager at Naples Courtyard InnResponded 5 April 2018
Thank you very much for your feedback on your recent stay at our motel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need...More
Hi Michael, sorry I didn't answer your question sooner, I ust saw it tonight. I understand your concern for the aggressive attitude some reviews have stated but, I have stayed there 3 times and never had any sort of bad... More
Hi Michael, sorry I didn't answer your question sooner, I ust saw it tonight. I understand your concern for the aggressive attitude some reviews have stated but, I have stayed there 3 times and never had any sort of bad experience with any of the hotel employees. The 2nd time we stayed Frank, the manager asked me why I booked it online instead of calling him direct and said I could have gotten a much better price. So, the next time we stayed, the online rate was $179 a night. I called and spoke with the hotel directly, can't remember her name off the top of my head now, and she quoted me a rate of $133 a night for the same room. Like I said tho, I have never had a bad experience with anyone, from the front desk to maids and even the person who puts out the breakfast spread. Hope this helps