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Hilton Naples

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#12 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Hilton Naples
Hilton Naples
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1,571 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Naples
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Showing 1,402: English reviews
Morgantown, West Virginia
Reviewed 1 week ago

We loved our stay at the Hilton Naples! Our room was clean and spacious- included a Keurig and mini-fridge. There was a microwave on the floor for communal use. The pool was lovely! The hot tub was small but clean. We especially loved borrowing the bikes and utilizing their beach package! The bikes are free and given out on a...

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Thank glockstar
Stamford, Connecticut
Reviewed 2 weeks ago

Clean and attractive room, helpful attentive staff. You know what your getting with this global chain. Facilities are fine, but this isn't the place to stay if you plan on spending a lot of time st the hotel. The pool is just ok and you need to get your own drinks for the mist part.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Donald V
charleston, sc
Reviewed 2 weeks ago via mobile

Recently spent 2 nights in this hotel. Nice clean fresh room on the club level. We recommend it. Breakfast in the "club room" was nicely set out, good coffee, fresh fruit and was kept clean and stocked. The club room is a little small but adequate. Friendly and helpful valets and staff. Visit the Naples Botanical Garden if you have...

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Thank John N
Milwaukee, Wisconsin
Reviewed 2 weeks ago via mobile

This hotel excels in its service. It is difficult to name the excellent staff members because they are all excellent. Although the hotel was sold out, we never waited for anything. Our room was always "magically" cleaned by Viola as soon as we left our room. Gold members are given the best appreciation of any Hilton we have visited. We...

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1Thank PhyllisWisconsin
Naples, United States
Reviewed 2 weeks ago

The 4-story Hilton was not what I was expecting for a Hilton. Though the bed was comfortable, the room furnishings showed their wear-and-tear, with a marred finish on both the bathtub and one nightstand. The bathroom floor and the carpeting in the room were both dirty. The fitness center is very nice, with a great view of the pool, and...

Review collected in partnership with Hilton Hotels & Resorts
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Thank nicollez755
Niccole N, Director of Sales at Hilton Naples, responded to this review

Thank you for taking the time to provide feedback on your stay. I was happy to read you enjoyed the Serenity beds we offer in the guest rooms and the poolside view from the fitness center. I am sorry to read that the condition of your room did not exceed your expectations. Our goal is to enhance our guest experience...

Reviewed 3 weeks ago via mobile

A great property which does service really well and lets you make the most of your time. Their beach shuttle is really convenient providing not only door to beach service but also a towel, chair and bottle of cold water. They have an hourly schedule and could not make it any easier on their guests to visit the beach. The...

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1Thank Jim L
Reviewed 3 weeks ago via mobile

Was in town this past week for business and family trip. Great property with excellent service. Staff friendly and helpful. Club lounge was a little small but excellent staff and service more than made up for it. Meeting space clean and professional. Food very good in general. Pool and fitness area more than needed. In fact the pool looks a...

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1Thank Barry P
Reviewed 3 weeks ago

Lots of noise and light from the hallway, entered the guest room, from the BIG GAP at the bottom of the guest room door. This noise and light that entered the room, disturbed my sleep. The hotel is clean, the staff is great, the food is delicious

Review collected in partnership with Hilton Hotels & Resorts
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Thank thomas L
boston
Reviewed 3 weeks ago

My daughter and I stayed at this hotel while looking for property in Naples. We really enjoyed the hotel. Chase Peterson (Guest Relations Manager) and Barbara Collins (Journey Ambassador) really made our stay easy and relaxing. I am a Diamond member and would say that the service provided the entire staff ( front-desk, concierge, restaurant, valets, housekeeping and restaurant) was...

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2Thank ssei1
Milan, Italy
Reviewed 3 weeks ago

The quality of staff is very low. They obviously have not been proprtly trained. They are unable to resolve unexpected problems. Room cleaning was a joke. The cleaners do not understand what is expected of them and there work is not inspected.

Review collected in partnership with Hilton Hotels & Resorts
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2Thank Riccardo R
Niccole N, Director of Sales at Hilton Naples, responded to this review

Thank you for taking the time to share your experience with us. Please accept my apology that your problem was not resolved in the appropriate manner. We pride ourselves on delivering exceptional service to our guests and we failed to meet not only your expectations of quality service, but ours as well. Our team is always willing to work on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more   less 

Additional Information about Hilton Naples

Address: 5111 Tamiami Trl N, Naples, FL 34103-2804
Region: United States > Florida > Southwest Gulf Coast > Naples > Park Shore
Price Range: $169 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Naples 4*
Number of rooms: 199
Reservation Options:
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Also Known As:
Hilton Naples Hotel Naples
Hilton Hotel Naples
Naples Hilton Hotel
Hilton Naples Florida
Hotel Style:
#8 Business Hotel in Naples
#8 Luxury Hotel in Naples
#12 Family Hotel in Naples
#16 Romantic Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Naples staff and other travellers.
29 questions
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Questions? Get answers from Hilton Naples staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the front and back have better views.”
 of 5 bubbles 18554travel, 18 Feb 2017 | Read review
“Top floor away from elevators for quiet”
 of 5 bubbles brian790, 1 Feb 2017 | Read review
“loved proximity to the beach with the shuttle service. hotel is on 41 which is the main road in naples, close to everything.”
 of 5 bubbles findingthetruth, 27 Jan 2017 | Read review
“Pool view if available!”
 of 5 bubbles emmonsa, 20 Jan 2017 | Read review
“go for the executive levels!”
 of 5 bubbles yaninas200, 11 Jan 2017 | Read review
5 of 5