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Hilton Naples

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#12 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Hilton Naples
Hilton Naples
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1,595 Reviews from our TripAdvisor Community

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Showing 1,423: English reviews
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Reviewed yesterday NEWvia mobile

Just booked a weekend getaway for my parents. Called the hotel to double check shuttles and breakfast. I was lucky that Bella picked up the phone and took care of all my requests.... Great service !!!! I look forward for my parents to stay there and for them to spend to spend a wonderful anniversary. Thanks Bella !!!

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Helpful?
Thank Gustavo P
Jacksonville, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

This is one classy hotel. It is huge. The staff here are awesome. When first you walk in the lobby is huge, airy, and with lots of seating.Rooms are large and comfortable. Beds are comfortable. There is a good sized refrigerator in the rooms. Our room had a balcony that overlooked the front entrance court. Shuttle service is offered to...

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1Thank Joepg629
About Hotel's Favourite Review
Niccole N, Director of Sales at Hilton Naples, responded to this review

Thank you for sharing your rave reviews regarding your excellent stay here at the Hilton Naples. I am glad to read you were able to enjoy our complimentary beach shuttle and beach package, which includes beach chairs, towels, and cold water bottled water. The Hilton Naples is centrally located one half mile from the beach, within walking distance to the...

Boca Raton, United States
Reviewed 3 days ago NEW

Shula's Steakhouse attached to hotel was mind blowing on how we were treated. Absolute worst service and treatment I have ever received in any restaurant. Hotel was overall clean and comfortable but lack of interaction with staff passing in halls made me feel uncomfortable. Seemed like the staff preferred to avoid contact with guests rather than make them feel comfortable.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jeffbN449HF
Chase P, Guest Relations Manager at Hilton Naples, responded to this review

Thank you,jeffbN449HF for taking the time to review our hotel. Please accept our sincere apology for failing short in fulfilling your expectations during your recent visit. Our management Team is reviewing your comments to ensure they are used to improve our guest's experience.We work hard to keep our promise to ensure every guest feels cared for, valued and respected. We...

Naples, Florida
Reviewed 4 days ago NEW

This is a wonderful hotel in Naples! Fantastic, very comfortable beds. My son loved swimming in the pool and spa. All of the staff I encountered seemed to go out of their way to make our stay as great as possible.

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Helpful?
Thank Courtney S
Reviewed 6 days ago NEWvia mobile

I stayed at this place for 2 nights. It was an interesting stay due to nearby forest fire. The room size is smaller than Westin hotels. The staff are friendly, and the gym has a decent equipment. It has Shuler's restaurant inside so it was convenient for dinner.

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Helpful?
Thank John H
Laguna Beach, California
Reviewed 1 week ago

The Naples Hilton is a great property. Professional, friendly staff and accommodations. The Hotel is very clean and recently upgraded its Executive Lounge on the 4th Floor. The Housekeeping Team is to be commended for super clean rooms. Great location. 100% Recommend! Great Value.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 472michael595
Richmond, Canada
Reviewed 1 week ago

We stayed for 5 days over Easter for our visit to Naples recently and can say that we immensely enjoyed our experience here. We were accommodated with a suite and the extra room made all the difference. Facilities were clean and cared for and amenities such as workout room and pool areas were convenient and well maintained. Most importantly all...

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Thank tony c
Sheffield, England, United Kingdom
Reviewed 1 week ago via mobile

Hotel was good - nice pool and restaurant - albeit the restaurant and bar area was all inside Downside - had a feel of a business hotel or airport stop over Exec lounge was poor - ok for a quick breakfast but nothing more - limited rooms with balconies Biggest downside was no nice restaurants nearby - a 2 mile...

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Helpful?
Thank Jonathan P
Niccole N, Director of Sales at Hilton Naples, responded to this review

Thank you for taking the time to share your experience while staying at our hotel. I am glad you had the opportunity to enjoy our pool area. I hope you were able to take advantage of our complimentary bicycles to explore Naples and beach package which includes transportation to and from the beach, beach chairs, towels, and cold bottled water....

HOLLYWOOD, United States
Reviewed 1 week ago

I went in a couple trip. It was great, terrific and i would stay in the future in the same hotel or another one of hiltons co. Very nice staff, very clean everything. The pool it was just awesome. The stub had the perfect temperature.

Review collected in partnership with Hilton Hotels & Resorts
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Thank C6111DBrafaelm
Wickham Bishops, United Kingdom
Reviewed 1 week ago

Had a complimentary group booking rate for this room. Everything was fine; staff were friendly, food was nice, beds were extremely comfortable, pool was lovely - could always get a sun lounger. It was also helpful there was parking.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sophla1

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more   less 

Additional Information about Hilton Naples

Address: 5111 Tamiami Trl N, Naples, FL 34103-2804
Region: United States > Florida > Southwest Gulf Coast > Naples > Park Shore
Price Range: $161 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Naples 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotwire, Travelocity, Orbitz, Hotels.com, Priceline, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Hilton Naples reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Naples Hotel Naples
Hilton Hotel Naples
Naples Hilton Hotel
Hilton Naples Florida
Hotel Style:
#8 Luxury Hotel in Naples
#8 Business Hotel in Naples
#12 Family Hotel in Naples
#16 Romantic Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Naples staff and other travellers.
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Questions? Get answers from Hilton Naples staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor best since close to executive lounge”
tonycR6943TA, 19 Apr 2017 | Read review
“Take a Executive Room on the 4th Floor. Air conditioning is quiet and effective. Comfortable and very quiet. Well worth it.”
scotsmaninnyc, 12 Apr 2017 | Read review
“This was a great hotel for the experience and value! Highly recommend this one!”
mhweber53, 30 Mar 2017 | Read review
“Rooms in the front and back have better views.”
18554travel, 18 Feb 2017 | Read review
“Top floor away from elevators for quiet”
brian790, 1 Feb 2017 | Read review
5 of 5