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We stayed for 4 nights and they were super cool. The hotel is located just a few steps of the beach. Service was great, the staff is well trained and very helpful!
The rooms are great, clean with nice space for a family! The only...More
Our family certainly enjoyed our stay at the Edgewater Hotel in Naples. The facility was outstanding and the staff exceeded our every expectation. The rooms are spacious, clean, and very comfortable. We couldn't have been more pleased and we look forward to our next trip....More
5 Thank 227jyoung
Response from Laura R, General Manager at Edgewater Beach HotelResponded 22 October 2017
Thank you for choosing us for your getaway. We are glad to hear the service and amenities all lived up to the natural beauty of our beachfront location. We hope to welcome you back in the near future.
I seriously do not understand the 5 star reviews. Having been a consultant to the hospitality industry, I have some simple comments. Staff needs serious training. There is a major disconnect from the staff understanding that their job is customer service. Eye contact, greeting customers...More
From the reception by the bellman to the departure and every one in between...staff was super....well trained, very accommodating staff . Chris who greets you at front door , to the breakfast ( only complaint.... too much food) and the beach team all made this...More
When we arrived we were greeted by a very friendly staff and given ice cold water which was very appreciated. Check-in was efficient and Conner took us and our luggage to our one bedroom suite in the Tower. We wanted a better view as the...More