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I was driving to Jacksonville from New Orleans and needed to sleep not thinking of hurricane Michael I stop at a few hotels that were completely booked and was sent to the Regency. I think they may have been taking advantage of the demand as the hotel is not worth what they were charging. The rooms need to be updated and they could use some new bath towels. I will say that my room was clean but I would not recommend it for the price.
OMG! My son n law, Darby Tree Service, is working clean up crew for hurricane and donating some of his services free for residents that he feels guilty for charging seeing the pain they are going through! Well, Regency had only 1 room for his 5 man crew so he took what he could get and got an air mattress. (2 hours from his work) They told him one night, and do not come back because he is 1 man over, so they got 2 rooms 2 nights later and paid ahead! They refused him the 2 rooms! What is the matter with these people??? This guy is 7 hours away from his wife with 4 little girls 7 and under to help with clean up and they refuse him a room? WTH???? HEARTLESS BUSINESS! DO NOT GO TO THIS PLACE!
Todd Ivy reviewed Regency Inn & Suites — 1 star 15 hrs ·
Absolutely the most disgusting room that I've stayed in in all of my 55 years. The bathrooms were disgustingly dirty. The sheets and mattress were stained with only God knows what. There were no doors on the closet. The drawers on the dresser were broken, and the sofa was stained and about 20 years old. We slept in our clothes on top of the sheets for 4 hours and made sure not to touch anything else to avoid disease! I'm sure just one trip from the Health Department would close this rathole forever. If you have to drive an extra 100 miles....avoid this sewer hole!!! Its making me select 1 star before I can post this, but its a 0
My husband & our 9 year old son drove from Baton Rouge for a Beach vacation. The only available room was smoking which reeked of old smoke. There was a hole in the wall, cigarette burn holes in the bedding, very old/outdated appliances, tv & mattresses had stains. We only had 2 towels & a one tiny bottle of shampoo. However, the staff was very nice, air conditioner worked well & surrounded by lots of places to eat. I would not recommend this place unless it is updated.
Needed an overnight stay and the Regency came up on our search. We rented a king size non-smoking room on the ground floor. Recently renovated - clean, new carpet, mattress was nice and firm. Large, flat screen TV and spacious room. Parking lot was quiet and small, outside pool looked inviting. Plenty of restaurants nearby...Texas Roadhouse was delicious. Price was reasonable in comparison to nearby hotels in Gulf coast area. Management needs to attend to air conditioner filter ...needs a good cleaning and sanitizing, as it smells musty when running. Could use larger and better pillows for the king size bed.