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I picked this hotel for its convenience to the airport. When we flew back from europe, exhausted, I called the hotel for a pick-up. The phone rang endlessly. I kept trying and after 15 minutes, an unapologetic woman answered, sending a van 20 minutes later....More
I did not stay at the hotel, but this rating is based solely on a single phone call with a front desk person...Santiago. Because of weather issues, I had to cancel one room and change the name on the other room reservations. It took less...More
Response from Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami SpringsResponded 30 March 2018
Thank you so much for this wonderful review. We try our best to provide this level to all of our guests. We are thrilled to know we could take care of this so quickly for you.
This must be our 10th visit. It is a short drive from Miami Airport and very welcome after a 9 hour flight. Room are very comfortable ,clean and spacious. They serve a tasty breakfast with plenty of choice.
This hotel is next to the airport, so it is a great option for anyone with early or late flights out of MIA. Ubers can get you anywhere you need to go from here. The beds are comfortable, pillows are soft, and the air conditioning...More
Thank Laura P
Response from Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami SpringsResponded 1 week ago
Dear Valued Guest,
Thank you for taking the time to write about your pre and post cruise stay with us. We are all so glad you were pleased with our hotel and had an enjoyable stay. We are happy you found our beds comfortable with...More
Arrived at Miami airport after a long flight from Europe. Shuttle just passed us, driving way faster than any other hotel's shuttle. We phoned to the hotel and they asked where we were and said they would send a shuttle. After more than 30 minutes...More
1 Thank tessuli
Response from Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami SpringsResponded 3 weeks ago
Thank you for taking the time to share this review. We are truly sorry our shuttle was unable to pick you up. We promise to look into our shuttle schedules to better accommodate our guests. We will be sure to investigate any odors in our...More
Response from Trisha M | Property representative |
Good Morning and thanks for asking. The Park and Fly package is where you can leave your car for up to 14 days in our parking lot while you travel out of the area. The package includes 24 hour shuttle to and from Miami... More
Good Morning and thanks for asking. The Park and Fly package is where you can leave your car for up to 14 days in our parking lot while you travel out of the area. The package includes 24 hour shuttle to and from Miami Airport, your room, breakfast in the morning and car parking for up to 14 days. We have a Miami port shuttle which is not included, if you choose the Miami port shuttle, we have a sign up sheet at the front desk and the cost is $10.00 per person each way. They can arrange to pick you up at the MIami port when your ship returns to Miami and bring you back to the hotel to pick up your car. Please let me know if I can answer any other questions, thanks and we look forward to your arrival.
Trisha Molina, General Manager