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Holiday Inn Miami International Airport

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Holiday Inn Miami International Airport
Holiday Inn Miami International Airport
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725 Reviews from our TripAdvisor Community

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Showing 488: English reviews
Norwich, United Kingdom
Reviewed 2 weeks ago

Stayed here the night before we flew home to the UK. Friendly reception, conceirge very good. Will take your cases if you arrive early as we did from our cruise ship and just gives you a card for collection when your ready. Rooms dated but fine, the only complaint I had was the air conditioning, couldn't have it on as...

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Helpful?
Thank SUZANNE T
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for being our guest at the Holiday Inn Miami-International Airport recently. We are glad to know that your overall visit was pleasant and our location was convenient for your needs. Having said that, we regret your sleep was interrupted due to the noisy air conditioner and for the inconvenience it caused. I have shared your concern with the...

Stockport, United Kingdom
Reviewed 3 weeks ago

Decided to nightstop after flight from Heathrow before travelling on to Naples. Great start due to friendly, helpful Shuttle driver from the airport, pleasant staff at Reception, and finished the ev.ening with a decent meal in the rooftop restaurant with night views of Miami Airport. Friendly staff at breakfast following morning and staff at reception listened to any questions we...

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Helpful?
Thank David W
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for staying with us at the Holiday Inn Miami-International Airport during your travels. We are glad you had a comfortable layover and that our staff added more value to your overall satisfaction. I will share your wonderful comments with my team to recognize them for their excellent service. We look forward to welcoming you back the next time...

Reviewed 4 weeks ago via mobile

We are return customers to this hotel. Our first visit wasn't too bad. But you quickly notice that all staff members have a very bad attitude and just try to avoid them. The hotel looks like it still is partially under renovation and is constantly noisy. But overall it wasn't horrible. On our return trip we stayed here again cause...

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Helpful?
Thank RyanS1134
ManagerX1, General Manager at Holiday Inn Miami International Airport, responded to this review

Ryan, thank you for returning again to our hotel. We apologize for the unsatisfactory service you received from our front desk team and for the delay in being able to access your room. These issues have been addressed with the appropriate individuals to prevent such mistakes going forward. I hope you will give us another chance to prove ourselves and...

Swansea
Reviewed 29 October 2016 via mobile

Took the complimentary shuttle to the hotel, absolutely fine. Had a warm welcome from Ronald at reception. Hotel room was clean, bed was comfy. Yes the air conditioning was a little loud but that was no reason to be upset. Breakfast was fine, not a huge amount of choice but it's an airport hotel. If I wanted some posh plush...

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Helpful?
Thank JasmineSwansea
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for taking the time to write about your experience at the Holiday Inn Miami-International Airport. We are happy you liked your well-appointed room which gave you a great night’s rest and that you were impressed with our courteous service. We appreciate you recognizing Ronald for his services. We are also glad that our breakfast offerings were acceptable to...

Chicago, Illinois
Reviewed 22 October 2016 via mobile

Great staff. REAL breakfast served in a REAL restaurant. Rooms were clean, quiet & comfortable. Nice views from upper floors. Very nice views from restaurant and bar on top floor. Close to airport. Free parking. I am an IHG Spire member and unlike some IHG hotels, this one really treated me as if this was important.

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Helpful?
Thank Claude P
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

First of all, let me thank you for being a Spire Elite IHG Rewards Club member. We are delighted to read that you loved our breakfast offerings, convenient location close to the airport, as well as your well-appointed room along with the view it provides. Thanks again for being our valued guest, we look forward to welcoming you back soon...

Veliko Tarnovo, Bulgaria
Reviewed 14 October 2016

I had a chance to remain in this hotel after my long transcontinental flight recently I had to say that I got a nice rest there … Arriving late evening, I was very quickly accommodated without any delays and all was OK! Room by itself is nothing spectacular, but gives you a good opportunity to relax after long flight or...

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Helpful?
Thank Emiliyan
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for being our guest at the Holiday Inn Miami-International Airport. We are glad to read that we were successful in providing you with a comfortable stay. We appreciate your kind remarks regarding our welcoming associates as well as your comfortable room. It is also nice to know that you liked the delicious food we serve. We look forward...

Reviewed 13 October 2016

The staff was very accommodating and super pleasant, but the facility could use some upgrades for it to be a busy and convenient location near the airport. The AC unit in my room was placed high on the wall and leaked onto the floor all night. I had to place towels under it to quiet the noise and control the...

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Helpful?
Thank LDR7
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

I apologize for your unsatisfactory experience at our hotel. My engineering team will inspect your room and ensure a resolution to the inconvenience you encountered. I am also sorry for the inconvenience you and your family faced in the elevator. We are working to correct these issues, and we hope to provide you a better experience on your next visit....

Lecheria, Venezuela
Reviewed 11 October 2016

In urgent need of a full renovation.Not worth the price (by any chance). Coupons for "free breakfast" given to us.... but not quite: "free" means you pay an extra $12 dollars for breakfast. Plain and simple lied to us. Will not stay here ever again. Sorry Holiday Inn you really missed the spot on this one.

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Helpful?
Thank pelorrucho38
ManagerX1, General Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for being a loyal Holiday Inn customer and for taking time to evaluate your stay. I am truly sorry that we did not live up to the standards that you expected from us. I have taken note of the issues you outlined and will be working with my team to improve these areas. We are committed to providing...

San Antonio, Texas
Reviewed 5 October 2016

The staff there was incredibly accommodating. Everyone was pleasant. As is normal in Miami, English was their 2nd language but they immediately responded to issues in English (which doesn't always happen there). However we were very disappointed to discover that because we were staying on points, we were not authorized the free breakfast. In the lobby there are 2 window...

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Helpful?
Thank retired43
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

It was a pleasure having you as our guest at the Holiday Inn Miami-International Airport. We are glad to read you liked our friendly associates and that your room was adequate for your needs. Of behalf of everyone here, we invite you to stay with us again the next time you visit Miami. Markos A Rivas General Manager

Edinburgh, United Kingdom
Reviewed 17 September 2016

This hotel is convenient but uninspiring. I spent a night here after missing a connection and the room was functional and the service adequate. There didn't seem to be much in the way of catering and the breakfast offering was unexciting. Really just somewhere to sleep.

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Helpful?
Thank WillieJJ
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for giving us your feedback regarding your stay. We are happy that you were satisfied with your accommodation and our services. However, we are sorry if any inconvenience was caused while you were here. It was our pleasure serving you, and we hope to welcome you back soon. Markos A Rivas General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The signs of change are everywhere at the Holiday Inn Miami International Airport hotel. From our iconic signs to our genuine service, from our lobbies to our linens, you'll see the difference the moment you arrive. We invite you to come see for your self, the newly re-launched Holiday Inn. ... more   less 

Additional Information about Holiday Inn Miami International Airport

Address: 1111 S Royal Poinciana Blvd, Miami Springs, FL 33166-7318
Region: United States > Florida > Miami Springs
Price Range: $165 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Miami International Airport 3*
Number of rooms: 219
Reservation Options:
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Also Known As:
Holiday Inn Miami International Airport Hotel Miami Springs
Miami Springs Holiday Inn
Holiday Inn Miami Springs
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Miami International Airport staff and other travellers.
9 questions
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Questions? Get answers from Holiday Inn Miami International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is situated at NE corner of Miami Airport”
 of 5 bubbles davidwJ5194AW, 14 Nov 2016 | Read review
“get a room with a newer A/C unit in it for less noise”
 of 5 bubbles LDR7, 13 Oct 2016 | Read review
“The bar on floor 9 has a great view to airport. Mr Austin is an excellent barman.”
 of 5 bubbles pelorrucho38, 10 Oct 2016 | Read review
“last resort only”
 of 5 bubbles fredgold2g, 28 Aug 2016 | Read review
“Choose a high floor far from the elevators.”
 of 5 bubbles luizc578, 9 Jul 2016 | Read review
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