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Traveller (220)
Room & Suite (106)
Dining (14)
About
Location
Cleanliness
Service
Value
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Multilingual Staff
Shuttle Bus Service
Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Budget
HOTEL CLASS
Location
Full view
56Somewhat walkable
Grade: 56 out of 100
20Restaurantswithin 1 km
2Attractionswithin 1 km
832Reviews
220Photos
20Q+A
100Room tips
Traveller rating
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Popular mentions
First we waited at the Miami Airport for over 45 minutes for them to pick us up. They hadn't told us to look for Days Inn and Comfort Inn on the side. There was a 8 x 11 white paper on the front windshield that said "Runway Inn". You really couldn't see it at night. The
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great place for good price nothing fancy but clean! after seem all the review i almost miss dont booked but i gave it a try and it was great wait a litle for the transportation but nothing out of the ordinary, and from the price free breakfast and free transportation to the
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Response from Lilian S, Guest Relations Manager at Runway Inn
Responded 1 week ago
Dear matilde1956, We appreciate you taking the time to share your recent experience with us! Providing excellent service and comfortable accommodations is what we aim for, and we're happy to hear that you enjoyed our amazing amenities. We hope you will stay with us again in the future so we can provide you with another exceptional visit. Kind regards, Lilian S. Director of Customer Service
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Not worth the money. Dirty. Noisy. Lots of shady characters both inside and out. Front desk staff was rude and un accommodating. The rooms are small and dirty. If it weren’t so late I would have checked out and found something else for the night. Horrible hotel
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Response from Lilian S, Guest Relations Manager at Runway Inn
Responded 1 week ago
Dear Miche11e777, We appreciate you taking the time to share your feedback. We are deeply disappointed you had such challenges during your time with us. We hold ourselves to a much higher standard and we will address your concerns with our team to help us rectify these concerns moving forward. We do hope you give us another opportunity to share a more positive experience with you soon. Warm regards, Lilian S. Director of Customer Service
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I own a hotel so I understand how people write reviews and take a lot of them with a pinch of salt - after all, no hotel can be that bad, can they? The Runway Hotel IS that bad. Three emails sent to them went unanswered. So an expensive phone call from the UK was needed. I
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Response from Lilian S, Guest Relations Manager at Runway Inn
Responded 1 week ago
Dear Paul-Hotel-UK, We are disappointed to hear that you were not completely satisfied with your experience with us. We are dedicated to providing our guests with quality service and convenience. It is unfortunate to know that you felt we could have done a better job, but we are confident that we can provide you with a more positive experience in the future. We will address your concerns with our team internally so we may improve. We would love to host you again and give you the wonderful experience we have become known for here. Warm regards, Lilian S. Director of Customer Service
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I cancelled my booking in April 2018 and received a cancellation confirmation but on December 2018 the hotel informed Booking.com which in turn e mailed me that they withdrew one night from my card to check its validity though I cancelled 8 months before they explained that the
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room 216
room 216
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12345622
The room i used was definetly not remodeled it contained old tacky furniture a telephone from the early stages of communication....but i will say that the bathroom was clean
0 votes
What time during the day do I have to be checked out by?
11:00
0 votes
Show all answers
Sorry not enough information or clarity of question to help...
0 votes
I stayed at the Runaway, briefly. I wouldn't know anything about reservations. The property is old you get what you pay for. Actually I think you pay more than you get. The breakfast is not bad the room was old as was the TV that blew up when I was watching.
0 votes
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1234
"Choose the first floor if you have a lot of luggage"
"room 124 is the best 3rd time in the hotel"
"Go to another hotel!"
"No elevator; might want a first floor room if you have hefty bags"
"There are few restaurants walking distance"
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12345620
PRICE RANGE
USD 87 - USD 182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
runway hotel miami springs
LOCATION
United StatesFloridaMiami Springs
NUMBER OF ROOMS
1
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