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Traveller (220)
Room & Suite (106)
Dining (14)

About

Location
Cleanliness
Service
Value
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Multilingual Staff
Shuttle Bus Service
Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Budget
HOTEL CLASS

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
20Restaurantswithin 1 km
2Attractionswithin 1 km
841Reviews
220Photos
20Q+A
100Room tips
Traveller rating
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  • 257
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  • 263
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Popular mentions
This place looked pretty decent in the photos online, but it is old and patched up. No elevator. Funny smells. Sticky tile floors. Bathroom had some black mold on the wall. Shower controls were makeshift and hard to set the temperature. The continental breakfast was decent,
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Response from Lilian S, Guest Relations Manager at Runway Inn
Responded 2 days ago
Dear Laura J, Thank you for your feedback. Our goal at the Runway Inn is to provide flawless accommodations and impeccable service to each and every one of our guests. We are happy to hear you enjoyed our delicious breakfast, but we apologize that the rest of your stay with us fell short of the kind of experience that we should have provided to you. 
We will be addressing your concerns and ensuring that if given a future opportunity you will have the positive, hospitable experience we are known for. We hope to see you again. Warm Regards, Lilian S. Director of Customer Service
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Shuttle from airport and to the cruise ship was excellent. The man at the desk was amazing he looked after everything and was very attentive. A good place to eat was the Sports Bar just a 5 min walk and there was a McDonalds in that same blocks. The breakfast was fine not
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Response from Lilian S, Guest Relations Manager at Runway Inn
Responded 5 days ago
Dear hrossj, Thank you for choosing the Runway Inn. We are delighted that that you enjoyed our service, location and facilities. Our highest priority is making sure you have a comfortable and carefree stay and we're glad we could make that happen for you. We hope you will stay with us again in the future so we can provide you with another exceptional visit. Warm Regards, Lilian S. Director of Customer Service
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On Jan 25,2019, a group of us, 10 adults.were booked into 3 queen rooms. for 2 nights, before going on a cruise for 1 week. My husband & I arrived around 7:30 pm. We were not able to go to our room, as it had been booked in our daughters name, even tho our name was on the
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Response from Lilian S, Guest Relations Manager at Runway Inn
Responded 5 days ago
Dear Linda E, We appreciate the feedback. We regret that your stay with us was anything less than ideal and that you faced such difficulties with our quality and condition of accommodations. Your experience is not on par with the level of service we're accustomed to providing. We hold ourselves to a higher standard and we will be addressing your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to share a more positive experience with you in the future. Warm Regards, Lilian S. Director of Customer Service
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Save yourself the trouble, $20 saving is not worth compared to other options with decent transportation service and much better facilities ..... I waited 1 hour for the shuttle that never came while all the other shuttles from nearby hotels passed dozens of times. Calling the
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Response from Lilian S, Guest Relations Manager at Runway Inn
Responded 5 days ago
Dear BuzzTraveler123, Thank you for sharing your feedback. We are disappointed to hear of the shuttle delay you experienced and we apologize for any inconvenience this may have caused you during your travels. This is not our standard quality of service and we have addressed your concerns with the appropriate team members. We hope you will visit us again and allow us a future opportunity to host you. Warm Regards, Lilian S. Director of Customer Service
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Props to The Runway Inn's marketing company who did a fantastic job with the description and pictures on their website unfortunately, for us it was NOTHING like described! Sketchy neighbourhood, dirty rooms, no elevator just to name a few. The sheets in the room were not
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Response from Lilian S, Guest Relations Manager at Runway Inn
Responded 5 days ago
Dear Crystal K, Thank you for taking the time to provide us feedback. Our priority is ensuring our guests have a top rate experience when they stay with us. We hope you will accept our apologies for the housekeeping missteps you outlined. We take these concerns seriously and will use this feedback to improve these areas. We deeply value your relationship with the Runway Inn, and are committed to providing you with the highest level of service simply because you, our guest, deserves the very best We hope you give us another opportunity to host you again in the future. Best regards, Lilian S. Director of Customer Service
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room 216
room 216
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12345622
The room i used was definetly not remodeled it contained old tacky furniture a telephone from the early stages of communication....but i will say that the bathroom was clean
0 votes
11:00
0 votes
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I stayed at the Runaway, briefly. I wouldn't know anything about reservations. The property is old you get what you pay for. Actually I think you pay more than you get. The breakfast is not bad the room was old as was the TV that blew up when I was watching.
0 votes
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1234
"First floor was quieter."
"Choose the first floor if you have a lot of luggage"
"room 124 is the best 3rd time in the hotel"
"Go to another hotel!"
"No elevator; might want a first floor room if you have hefty bags"
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12345620
PRICE RANGE
USD 76 - USD 189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
runway hotel miami springs
LOCATION
United StatesFloridaMiami Springs
NUMBER OF ROOMS
1
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