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Delano South Beach Hotel

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Delano South Beach Hotel
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2,393 Reviews from our TripAdvisor Community

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Showing 1,702: English reviews
Viera, Florida
Reviewed 6 October 2014

I must precede this review with the fact that I was once a hospitality consultant. Hopefully, these free words will help Delano and the entire Morgans Group of properties reach its best possible performance. Unfortunately, right now, I can't give you any more than a C+. The location is wonderfully convenient to the Lincoln Road Mall, a closed off street...

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Helpful?
8Thank Miso_N_Grey
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear Miso_N_Grey, Thank you very much for your thorough and comprehensive review. Based on your assessment, pictures and a recently submitted hotel survey, I believe to have found the room you stayed in; I will certainly relay your comments to our engineering and maintenance teams so that they may rectify the inconsistencies you mentioned as well as relocating the safe...

Ede, The Netherlands
Reviewed 6 October 2014

We had another great stay at the Delano. Great hotel, nice room and serviceful staff. All you can wish for a vacation, like a vacation should be. The pool is lovely and big enough. The food at Bianca is really good.

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Thank Dan H
Reviewed 6 October 2014

we have stayed at Delano for 3 nights. Our plane has been delayed for 1 night, we have informed hotel, they kindly kept the room, offered us a breakfast for whole stay ,but refused to extend the night we have missed. Apart that, the staff is very helpful, very professional and very kind. Hotel is very elegant and stylish, a...

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1Thank Marina A
London, United Kingdom
Reviewed 1 October 2014

We stayed at the Delano back in June. After arriving feeling very stressed out due to a delayed and chaotic flight from Orlando we checked in to the calm and tranquil Delano. We had a corner room which over looked the street, it was a good size and a nice touch was the in room iPad. This hotel is beautiful...

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Helpful?
2Thank sarahg828
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear sarahg828 Thank you so much for your feedback. You are 100% right; our staff and level service is the main entity that makes our hotel excellent. We invest a lot of time & resources into finding & developing the passionate associates you interacted with. I am happy that you enjoyed your overall experience and I would like to apologize...

Indianapolis, Indiana
Reviewed 30 September 2014

I was on business at a conference in another hotel on South Beach; we checked in on Saturday and walking up the street looking for a place or two to slip out and dine, our eye was caught by the elegance of the Delano, restored Art Deco. After hopping on the web and doing some research we booked a table...

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Helpful?
1Thank Seab67
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear Seab67, Thank you for your review. I am thrilled to see that your experience at our restaurant prompted you to wish to stay with us. I would be more than happy to personally handle your reservation whenever you have an idea on dates you would like to stay with us. Please contact me at Dwight.Palacious@mhgc.com. I look forward to...

Reviewed 29 September 2014

September brings us back to the Delano. Ahead of the late fall rush,and a moderate key of chill and relax. The highlights surround the onsite staff that make us feel like we live there. From the moment we are met (and remembered by JC, to our check-in, to the moment we are offered pool seats that we have enjoyed on...

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Helpful?
Thank Phil r
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear Phil r, Reviews like yours mean a great deal to us and I cannot thank you enough for taking the time to complete this in all its detail. I will be sure to forward your motivating comments to all the associates you mentioned. It was a sincere pleasure to have had you stay with us and I look forward...

Reviewed 29 September 2014

Reviews are not normally my thing but feeling compelled after visiting this hotel for over 15 years. When JC is still there and meets me with the same hospitality and smile it makes for a good start. Room was ready for early check in and even on a rainy day Roberto and Soledad (sp) were more than accommodating to get...

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Helpful?
Thank BobJen-Hickey
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear BobJen-Hickey, Thank you very much for continued loyalty over the years and also for taking the time out of your busy schedule to complete this review. I will be sure to forward all of your amazing comments about our staff to them. I am always happy to help you with anything I can, so if you ever need something...

Springdale, Arkansas
Reviewed 28 September 2014

My wife and I recently spent 4 nights at the Delano. The hotel and pool are beautiful. The service in all regards was excellent. We stayed on the 12th floor with a city view. No problems with noise. Based on some reviews, I was nervous about the room size. The room is plenty big enough and the closet is more...

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Helpful?
Thank Tom L
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear Tom L, Thank you so much for taking the time to complete this glowing review. Reading evaluations like this are so uplifting and mean a great deal to our staff &hotel. I invite you to contact me directly at Dwight.Palacious@mhgc.com as I would like to be your ally at the hotel. I look forward to hearing from you and...

Naples, Florida
Reviewed 27 September 2014

would like to just say that my check in was a breeze, i checked in on sept 3rd, had the pleasure of meeting this wonderful young lady who even upgraded our room to a beautiful ocean pool view. service was great. room service attentdent was a pain but that didnt ruin my trip. love this place! will defintel come back

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1Thank Raotraveler
Toronto, Canada
Reviewed 24 September 2014 via mobile

Well I have been coming here for ten years I stayed for five days Dwight is great manager it rained every day and I was very disappointed they now charge u a resort fee of 35 dollars per day even if u do not use the pool and it's raining on the two day I used the pool my pools...

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Helpful?
2Thank abraham5402
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear abraham5402, Thank you for your praise and for being so forthcoming with your review. Considering that I had spoken about everything you mentioned in person, I am very sadden and surprised about this assessment. I would like to elaborate about the charge you are referring to, as that seems to be the basis of your feedback. This fee is...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of South Beach and directly on the ocean, Delano is the ultimate world-class urban resort and self-contained destination. Boasting America's first Indoor/Outdoor Lobby, the hotel's public spaces create the feeling of an interwoven "village" with almost no separation between indoors and out. With its soaring and unforgettably beautiful Lobby, legendary white Guestrooms, lushly landscaped Orchard, breathtaking Pool, the renowned Club Essentia wellness center and spa and stunning private beach, Delano epitomizes Simple Chic for a modern world. Delano offers seasonal packages and special offers including spa, breakfast and parking packages. ... more   less 

Additional Information about Delano South Beach Hotel

Address: 1685 Collins Avenue, Miami Beach, FL 33139-3136 (Formerly Delano Hotel)
Region: United States > Florida > Miami Beach
Price Range: $427 - $1,600 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Delano South Beach Hotel 4.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Delano Hotel Miami Beach
Delano Resort Miami Beach
Delano Miami
Delano South Beach Hotel Miami Beach, Florida
Hotel Style:
#4 Top resorts Hotel in Miami Beach
#16 Business Hotel in Miami Beach
#20 Spa Hotel in Miami Beach
#22 Romantic Hotel in Miami Beach
#28 Luxury Hotel in Miami Beach
#31 Family Hotel in Miami Beach
#34 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Delano South Beach Hotel staff and other travellers.
29 questions
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Questions? Get answers from Delano South Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid streetside rooms unless you are well-anesthetized at bedtime! ;)”
 of 5 bubbles Curtissimo1, 30 Nov 2016 | Read review
“Ask for a room mid-level on the sea.”
 of 5 bubbles 42markbriggs, 27 Nov 2016 | Read review
“Poolside bungalows are noisy”
 of 5 bubbles akwdc, 11 Nov 2016 | Read review
“Ocean view over looking the pool is a great room!”
 of 5 bubbles 98moniquew, 7 Nov 2016 | Read review
“suite with balcony is amazing”
 of 5 bubbles 65marjeh, 2 Nov 2016 | Read review
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