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Delano South Beach Hotel

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Delano South Beach Hotel
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2,499 Reviews from our TripAdvisor Community

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Showing 1,780: English reviews
New York City, New York
Reviewed 20 February 2017 via mobile

We stayed at the Delano over Presidents' Day weekend the rooms are nice but small. this review is of the beach side staff as we interacted w those guys much more so Than anyone else at the hotel. The entire beach staff is great they are attentive and friendly - particularly Carlos who was an all star! Christian was great...

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Helpful?
Thank sheila k
Jennifer E, Front Office Manager at Delano South Beach Hotel, responded to this review

Dear sheila k, Thank you for reviewing Delano! What could be better than spending your vacation on the beach, complimented by the perfect Miami weather and an excellent Delano service. I am glad you were able to enjoy it all! Your praise of Carlos and Christian is rightfully deserved, and I will be sure to pass your comments to them....

Madrid, Spain
Reviewed 19 February 2017 via mobile

We went for Delano to have a nice drink at the pool bar and were not disappointed. Style and groovy sound mixed with a good drink in The garden was a nice experience. Also the restaurant nearby was crowded and looked good.

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Helpful?
Thank bup69
Jennifer E, Front Office Manager at Delano South Beach Hotel, responded to this review

Dear bup69, Thank you for passing by and leaving your kind review! It is especially pleasant to see you enjoyed your time, even if it was only for a few hours. We certainly wait for your return to have you indulge the full A to Z Delano experience. Best, Jennifer

Charlotte, North Carolina
Reviewed 19 February 2017 via mobile

Carlos is a great asset to the Delano beach service! He provided world class service along with some great tips for the area. Ask to b seated in his area and you won't regret it! Even though the hotel is going thru new management, it seems they will be retaining the most valuable employees including Jeremy at the poolside bar.

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Helpful?
Thank SobeGaGa
Jennifer E, Front Office Manager at Delano South Beach Hotel, responded to this review

Dear SobeGaGa, Thank you for your review and for praising Carlos and Jeremy. Delano is excited with it's recent acquisition. Not to worry, we will still be 'the' Delano our guests love, with a few exciting changes coming up soon! Best, Jennifer E.

Reviewed 18 February 2017 via mobile

Love this place. Been multiple times. Best pool staff in the world- yes the world- and if you go on the beach ask to be served by Carlos. He will always deliver first class friendly service. Please please never change Delano.

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Helpful?
Thank Rob S
Jennifer E, Front Office Manager at Delano South Beach Hotel, responded to this review

Dear Rob S, Thank you for your love and loyalty! We are happy to have so many guests return time and time again. No changes here. He will always be the Delano that our guests love! Best, Jennifer

London, United Kingdom
Reviewed 18 February 2017 via mobile

I love the Delano. I have stained here many times and most recently in February 2017. This in my view is the best hotel on south beach if you want a location which is small enough to be intimate where you get to recognise staff, and with an amazing vibe. I keep coming back. It is not the most flashy...

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Helpful?
Thank Sjontoft
Jennifer E, Front Office Manager at Delano South Beach Hotel, responded to this review

Dear Sjontoft, Thank you for your candid review. We truly appreciate your feedback, loyalty, and recognizing our amazing staff. Please stay tuned for some exciting updates and changes coming up. I'm sure you will like them! Best, Jennifer

Reviewed 17 February 2017

The common spaces are really nice!!! The staff very polite and helpful. But the hotel need some improvement especially in the rooms. We were at 3rd floor and the noise from ventilation, which was directly behind our room, was literally unbearable.

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Helpful?
Thank Veronika J
Jennifer E, Front Office Manager at Delano South Beach Hotel, responded to this review

Dear Veronika J, Thank you for your review. I apologize you experienced some noise problems from your guest rooms. We will be sure to get you a high floor to avoid this in your upcoming stay. Best, Jennifer

Brooklyn, New York
Reviewed 16 February 2017

My group of 4 girlfriends wound up at the Delano by accident back in 2012 on a friend's bachelorette weekend. Another local friend had graciously booked a room so we could have access to the amazing private pool and beach while we were in town. Fast forward 4 years and another engagement later, and another one of the girls decided...

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Helpful?
Thank emilyspearl1
Jennifer E, Front Office Manager at Delano South Beach Hotel, responded to this review

Dear emilyspearl1, We love to read these stories of our guests creating last memories with loved ones and returning to Delano time and time again! We will always be happy to welcoming you back so I hope you return for a relaxing or fun weekend. Best, Jennifer E.

Reviewed 16 February 2017 via mobile

Have been at the delano for the first and my first impression is that the hotel needs some refreshment, however the service is one of the best that I could eve experience in Miami, and the service provided at the beach bar by guys like Patrick and Feed is really amazing. Thanks guys and keep it up!

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Helpful?
Thank Alexandre F
Jennifer E, Front Office Manager at Delano South Beach Hotel, responded to this review

Dear Alexandre F, Thank you for review and for appreciating Patrick's and Fred's service. They are truly amazing. We have started to update and change a few areas in the hotel. We hope you return soon and enjoy them! Best, Jennifer E.

Washington DC, District of Columbia
Reviewed 15 February 2017

I've had many great experiences at The Delano over the years but generally stick close to poolside. Yesterday was in a word "heavenly". After a warm welcome Omar set us up quite comfortably with gracious but not fussy attention. Carlos was attentive, charming but never over bearing. There was nothing we needed for a more perfect, well cared for day...

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Helpful?
Thank jloguehill
Jennifer E, Front Office Manager at Delano South Beach Hotel, responded to this review

Dear jloguehill, I'm very glad you received A+ service beachside. You will see the same type of service everywhere you turn at Delano! We have other areas, such as our spa, that I'm positive you will also enjoy very much. Best, Jennifer E.

Toronto, Canada
Reviewed 15 February 2017

We stayed at Delano for the first time in early February, after staying at other South Beach hotels in four prior visits. We were attracted to the beauty of the bar and the ambience. The good news is that the beach staff was fantastic - best we have had on South Beach. In alphabetical order, we were well taken care...

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Helpful?
1Thank Gerry R
Jennifer E, Front Office Manager at Delano South Beach Hotel, responded to this review

Dear Gerry R, Thank you for your thorough review. Also, thank you for mentioning some of our great staff members that took good care of you! We have different room categories that fit our guests' needs. Although we dont have dressers in our rooms, some rooms are larger with larger closets to store belongings during a longer stay. Our different...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of South Beach and directly on the ocean, Delano is the ultimate world-class urban resort and self-contained destination. Boasting America's first Indoor/Outdoor Lobby, the hotel's public spaces create the feeling of an interwoven "village" with almost no separation between indoors and out. With its soaring and unforgettably beautiful Lobby, legendary white Guestrooms, lushly landscaped Orchard, breathtaking Pool, the renowned Club Essentia wellness center and spa and stunning private beach, Delano epitomizes Simple Chic for a modern world. Delano offers seasonal packages and special offers including spa, breakfast and parking packages. ... more   less 

Additional Information about Delano South Beach Hotel

Address: 1685 Collins Avenue, Miami Beach, FL 33139-3136 (Formerly Delano Hotel)
Region: United States > Florida > Miami Beach
Price Range: $433 - $2,417 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Delano South Beach Hotel 4.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Delano Hotel Miami Beach
Delano Resort Miami Beach
Delano Miami
Delano South Beach Hotel Miami Beach, Florida
Hotel Style:
#4 Top resorts Hotel in Miami Beach
#16 Business Hotel in Miami Beach
#20 Spa Hotel in Miami Beach
#22 Romantic Hotel in Miami Beach
#31 Luxury Hotel in Miami Beach
#31 Family Hotel in Miami Beach
#35 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Delano South Beach Hotel staff and other travellers.
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Questions? Get answers from Delano South Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a King on the 10th floor with a water view. Not terribly impressive view, as window was small and we were so high up.”
 of 5 bubbles , 4 Mar 2017 | Read review
“High floors unless you want to hear endless road and pool noise -- day and night!”
 of 5 bubbles ChicagoScot, 2 Mar 2017 | Read review
“We selected a Ocean Front room; it did not have a balcony , only a window The room and bathroom are medium to small but comfortable.”
 of 5 bubbles MmmSaoPaulo_Brazil, 2 Mar 2017 | Read review
“ask for Roberto and Mariano - and have Nina make you a Caipirinha”
 of 5 bubbles stevelF842CM, 26 Feb 2017 | Read review
“If you can splurge for a cabana by the pool, do it! Otherwise, there's no such thing as a bad room - all are amazing.”
 of 5 bubbles emilyspearl1, 15 Feb 2017 | Read review
5 of 5