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Chesterfield Hotel

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Chesterfield Hotel
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3,087 Reviews from our TripAdvisor Community

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Showing 2,669: English reviews
Richmond, Virginia
Reviewed 28 October 2015 via mobile

What can I say? My expectations were blown away at the Chesterfield. I could not ask for a friendly and inviting staff. Jorge, Angel and Alejandro were courteous, respectful and down to earth. Sad to say you don't often come across this kind of service in the hospitality industry. The staff at the Chesterfield definitely went above and beyond in...

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Helpful?
Thank Rorm T
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Wow! What a pleasure to read you gorgeous 5 star feedback, Rorm T! We are so delighted so many of our awesome staff members were worth mentioning! We thank you for enjoying our services and hospitality! Cheers! Katrine

Reviewed 28 October 2015

Our stay was memorable! Special thanks to Jorge, Keisha & Alejandro we stayed in a suite which was beautiful. It was an upgrade from our room of choice due to unforeseen circumstances, it spacious, clean & comfortable. Our room was well kept by the staff for the five nights we stayed. Not to forget our beautiful bartender Sandra who made...

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Helpful?
Thank Neville W
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Good day to you, Neville W! We are very glad that you had such an excellent visit to Chesterfield. We are stoked so many of our awesome employees took such fantastic care of you. We will see you again soon! Kind regards, Katrine

Reviewed 27 October 2015 via mobile

During my stay at the Chesterfield Hotel I couldn't believe the amount of service I received for such an affordable rate, it was like an all inclusive resort, the room came with robes, beach towels provided, happy hour at no additional cost, my shuttle to airport and not to mention the food is amazing!! But three people I must mention...

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Thank Jaquan P
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Greetings, Jaquan P! We are beyond thrilled to read you had the perfect 5 star stay with us at Chesterfield. We thank you for mentioning our excellent services and amenities. We love to provide our guests with the best stay possible. Thank you for making us your first choice for South Beach accommodations. Cheers! Katrine

Oldham, United Kingdom
Reviewed 27 October 2015

When we checked in, we had a few issues to do with the room rates etc! Booking.com told us one thing and the receptionist told us another! Our room all in all was lovely, clean and smart and had 2 double beds to cater for 3 friends. The location was perfect and we didnt find it too noisy at all,...

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Helpful?
Thank njpc79
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Hello there and thank you for taking the time to share the details of your visit to Chesterfield. We are so pleased you enjoyed your room and our hotel's excellent location. We are very sorry to hear that some aspects of your stay were not perfectly 5 star, as we strive for. We will be getting your feedback to management...

Reviewed 27 October 2015 via mobile

Daliana, Nelson and Sahar were the best in accommodating in my request, I've never experienced this type of service ! THE BEST IN BUSINESS AND THE MOST AFFORDABLE! If I can give 10 stars, I would! I LOVE THE FACT THAT I HAD A SEPARATE ENTRANCE FOR MY SUITE ! So unique !

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Thank Amen W
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

WOW! How fantastic! We are delighted to receive your perfect 5 star rating. It's so kind of you to share all of your wonderful words and name mentions, we are thrilled you enjoyed Chesterfield so much. We hope to see you soon! Kind regards, Katrine

Phoenix, Arizona
Reviewed 26 October 2015

When I arrived to the hotel the the receptionist helped me right away and got me out of there in the room fairly quickly which was nice. Once in the room it felt good size and clean. I tried the TV and could not get the cable on but I thought, what the hell im in south beach, I don't...

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Helpful?
Thank Juan S
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Woohoo! We are so delighted to read all of your excellent highlights on Chesterfield. Thank you for writing to us, Juan S! We are so glad you had such a perfect visit and that so many aspects were so nicely suited to your needs and expectations. See you again real soon. Until then, Katrine

Chicago, Illinois
Reviewed 26 October 2015 via mobile

Upon arrival we had personal issues but sitting in the lobby was irritating b/c the manager Wouldn't allow us to check in without my friend who was stuck @ the airport ... So we where literally sleep in the lobby! Until we came up with a conclusion ... I ABSOLUTELY LOVE MARK KELLY( he is so cute and nice )...

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Thank awilliams1788
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Greetings! We are so happy to read that you had an awesome time in South Beach and that Chesterfield made your visit great. Although we are sorry to hear you had a few minor issues, we are thrilled they were handled and solved by our awesome team of staff members. Thank you for mentioning Mark Kelly, he truly is awesome....

Philadelphia, Pennsylvania
Reviewed 25 October 2015

My stay at the Chesterfield was fabulous! And for the price it was definitely contrary to some of the reviews that I read. If you are looking for 5 star then you should stay and pay 5 star money somewhere else. I was upgraded to a Junior Suite by Keisha free of charge. First bonus! The room was clean &...

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1Thank FabFrugalTraveler
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Wow! How excellent to read all of the positive details of your recent visit to Chesterfield. We are so happy to hear you thoroughly enjoyed yourself and felt our place was perfectly suited to your standard. Thank you for mentioning Keisha. Sh will be so glad you did. See you next time! Cheers!! Katrine

Reviewed 24 October 2015 via mobile

Our room was on the first floor right by the lobby and bar (how convenient). The first night I fell asleep and was awakened by a very loud bell around 7pm so I went to go find out what the noise was!. It was Sandra at the bar! Now that I was up why not tip her and get a...

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Helpful?
Thank Nalasia L
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Greetings! How lovely to hear the details of your trip relayed. It's so awesome Sandra had the honor of serving you, what a fun thing to wake up to! We're glad you enjoyed our happy hour offerings, it's loved by all! Isabela will be so happy to hear you appreciate her as well. Cheers! Katrine

New York City, New York
Reviewed 23 October 2015

otherwise nice hotel, cool staff and perfect location, but it was all ruined by getting charged for minibar and junk food we never even touched the day after we had gone already. First they take $100 for deposit which itself is weird, but maybe that's Miami thing, and then they charged us for bogus items. Numerous phone calls and e-mails...

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3Thank TauriP
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Hello there and thank you! Although we are genuinely saddened to read that you didn't have the perfect 5 star stay with us, we do thank you for taking the time to write to us and let us know. We aim to provide the perfect accommodations to our guests and are bummed to rarely hear anything different. We will be...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Chesterfield Hotel & Suites is located on Collins Avenue at the center of South Beach's Art Deco District. By merging the former Lily, Leon and the Chesterfield Hotel, the combined 90-room hotel now offers a wide range of room types and services. Want to lounge outdoors and enjoy a drink? Grab a cocktail at either of the hotel's two bars. Want to chill in an intimate alcove? Relax at the discreet and cozy outdoor lounge - a great vantage point to spy on hipsters walking by. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 ... more   less 

Additional Information about Chesterfield Hotel

Address: 855 Collins Avenue, Miami Beach, FL 33139-5807
Region: United States > Florida > Miami Beach
Price Range: $166 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chesterfield Hotel 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Chesterfield Hotel Miami Beach, Florida
Chesterfield Miami Beach
Hotel Style:
#55 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Chesterfield Hotel staff and other travellers.
43 questions
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Brockport, New York
9 months ago
cincinnati ohio
2 months ago
Fontana, California
5 months ago

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Questions? Get answers from Chesterfield Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fix the tube make sure no one has access to the room but house keepers.”
969beverly, 20 Apr 2017 | Read review
“get a room as far from the lobby as you can because they play music all night which is fun but makes it hard to sleep. ”
993jacobr, 17 Apr 2017 | Read review
“Do not stay here!”
gmomt, 8 Apr 2017 | Read review
“Find another hotel!!”
Z6026GNjasonb, 4 Apr 2017 | Read review
“For a lot of space, request the double room which includes 2 double beds and 2 bunk beds- it was huge and very inviting”
747cindyc, 4 Apr 2017 | Read review
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