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The Setai

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1,024 Reviews from our TripAdvisor Community

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Showing 703: English reviews
Miami, Florida
Reviewed 31 August 2014

My husband and I are locals who spent the day at the Setai during Miami Spa Month. We received a couple's massage, spent the afternoon by the pool, and ate at the restaurant overlooking the water. The facilities were gorgeous and the service was unsurpassed. The hotel does not scrimp on the amenities. We received complementary bottled water, cool towels,...

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2Thank born2travel262
New York City, New York
Reviewed 27 August 2014 via mobile

We have enjoyed many stays at the Setai. The design has been enjoyable and it has felt luxurious. Our recent stay we were faced with compromises that made us shorten our stay from 8 to 4 days. When we complained to Sebastien, the manager, he tried to fix the problematic room by moving us to a suite. However, the suite...

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Thank nycinvestmentbanker
London
Reviewed 24 August 2014

The Setai is an excellent hotel and probably the best in South Beach but was just shy of excellent for a couple of reasons. Firstly the service was excellent throughout except for a lamentable lapse with valet parking. For $42 a night I really expect them to be able to return the car within 15 minutes but they failed on...

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2Thank mbgandco
London, United Kingdom
Reviewed 19 August 2014

I stayed at this hotel with my husband and 1 year old daughter and the service is honestly incomparable to any other hotel I have stayed in. The property is in a fantastic location, we hadn't actually realized how great until we arrived. And as you would expect from a five star, rooms and communal areas all pristine. I would...

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2Thank AvaRose82
New York City, New York
Reviewed 11 August 2014

I've stayed in many high end hotels and this is one of my all time favorites. The service is truly outstanding. By some magic, every employee seems to know one's name after less than a day. The staff at the pools and the beach always remember preferences. The valet service is great, and the cold bottles of water they provide...

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Thank LBSLH
Belize
Reviewed 8 August 2014

we stayed at the setai for 3 nights coming from central america. we were treated like royalty and the staff couldn't have been nicer or more efficient. the rooms are incredible, the food was great, the concierge was very helpful, and having travelled a lot we felt that we had a unique experience. we would definitely recommend it further.

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Thank Sandra B
Pensacola Beach, Florida
Reviewed 7 August 2014

The resort is amazing!!! The staff was very accommodating and went out of their way to make us comfortable. The location was perfect with easy access to the beach. I loved how relaxing and tranquil the resort was. I would definitely recommend this resort to anyone visiting the Miami area.

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Thank TravelGrouper
Mahopac, New York
Reviewed 5 August 2014

While South Beach is know for its wild and crazy atmosphere the Setai is a tranquil and relaxing "away from it all" getaway. Party in SOBE and relax at the Setai. Very upscale and a beautiful Asian vibe sets it apart from most other SOBE hotels. Not to be missed if you want a hideaway in the midst of all...

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Thank Victor D
London, United Kingdom
Reviewed 5 August 2014

We spent 4 nights at The Setai and the property is great. We had an Ocean Suite on the 32nd floor with a balcony. Excellent views. I felt the room was a bit small as it was a suite with a kitchenette and an additional bathroom. However the hotel restaurants, service, pool and beach facilities make up for this. Only...

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Thank JetBackPack
London, United Kingdom
Reviewed 3 August 2014

This hotel level of service and standards are some of the best I've seen. Every member of staff be it by the pool, at the bar, having a drink in the courtyard or in one of the restaurants is on hand at your service. I stayed four nights here and it has to easily be one of my best experiences...

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1Thank john j

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Jaya
Jaya
Cuisines: Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Setai is an intimate, serene oceanfront resort in the heart of South Beach. Its design vision artfully combines the rich architectural history of the neighborhood and its cultural diversity with the International Art Deco movement, particularly its influence in Asia. Our new restaurant, Jaya, invites you to discover a menu that dedicated to the traditional flavors and dishes of Asia from China, India, Thailand and Japan. ... more   less 

Additional Information about The Setai

Address: 2001 Collins Ave., Miami Beach, FL 33139-1913
Region: United States > Florida > Miami Beach
Price Range: $657 - $2,018 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Setai 5*
Number of rooms: 120
Reservation Options:
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Also Known As:
The Setai Hotel Miami Beach
Setai Hotel Miami Beach
Setai Miami Beach
The Setai Miami Beach, Florida
Hotel Style:
#3 Family Hotel in Miami Beach
#3 Spa Hotel in Miami Beach
#4 Luxury Hotel in Miami Beach
#5 On the Beach Hotel in Miami Beach
#8 Romantic Hotel in Miami Beach
#14 Business Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Setai staff and other travellers.
4 questions
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Questions? Get answers from The Setai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did not stay at the hotel, we just ate at the restaurant.”
realdiehl57, 30 Mar 2017 | Read review
“Night and day difference between beach view and Not.”
TripReviews101, 23 Mar 2017 | Read review
“If you can, stay in the tower apartments. There are about 30 floors, so ask for the higher floors for views and quiet..”
shannonk139, 13 Mar 2017 | Read review
“Don't change a thing!”
Angelrose1327, 13 Feb 2017 | Read review
“All rooms are large, you won't be disappointed”
443evelynr, 17 Jan 2017 | Read review
5 of 5