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Service was poor for the amount of money spent. No responsiveness to requests whatsoever! Room was not cleaned, had to wait an hour just for clean linens, and loud talking in hallway from contracted workers. On the last 2 days, 1 elevator worked. We had...More
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Don’t let the smaller facade fool you, this place is beautiful! The valet was very personable and was quick with great humor. We checked in with Andrea, who let us know that though our room was not quite ready, she was upgrading us to an...More
2 Thank Elena Jacobs L
Response from Vikash M, General Manager at Hilton Cabana Miami BeachResponded 14 November 2017
Thanks for the excellent review, Elena!
We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our friendly, helpful staff and gorgeous views as well as our beautiful decor....More
Lucas and George are amazing! Some of the nicest people we met here in Miami! Always checking in on how we are doing and if we need anything while we are relaxing on the beach. They are very welcoming and enjoyable to talk to! They...More
Sailing with Viking Ocean cruise and they booked us in this hotel for the pre cruise package. The hotel was nice and clean, staff friendly. My only issue was we did not have a good room. #407. Window looked out to the parking garage for...More
This a tough review to write. This hotel has its goods and bads. First off, room was not ready by 4pm check in time. So we wandered down by the pool for a drink - 2 drinks $41! Nothing special mind you, but I thought...More
1 Thank cscsnm6
Response from Vikash M, General Manager at Hilton Cabana Miami BeachResponded yesterday
Dear Guest, we appreciate you sharing your feedback.
We are disappointed to hear that your stay with us did not meet your expectations. We strive to provide every guest with excellent experience and we regret that your stay with us did not reflect this. Please...More
Let me give you a heads up- the beachfront is almost non existent right now unfortunately due to hurricane damage- so if you are looking for a quiet beachfront vacation with toddlers - this wouldn’t be right for you at all... More
Let me give you a heads up- the beachfront is almost non existent right now unfortunately due to hurricane damage- so if you are looking for a quiet beachfront vacation with toddlers - this wouldn’t be right for you at all. However- this hotel helped me relocate to another Hilton- the Hilton Doubletree - in Sunny Isles and that was perfect true relaxing Miami Beach area with lovely pool as well. It is also on Collins Ave. Hope this helps!