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Sanctuary South Beach

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Sanctuary South Beach
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817 Reviews from our TripAdvisor Community

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Showing 647: English reviews
Reviewed 7 June 2015 via mobile

I loved my suite, there's a separate living area away from the bedroom. The sink is outside the toilet and shower which worked for me. I love the decor, the lighting, ceiling fan, microwave, little fridge. Huge windows with blackout curtains. The staff was very friendly and helpful. I will definitely stay here again and recommend to family and friends.

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Helpful?
1Thank Kenv833
Sean F, Manager at Sanctuary South Beach, responded to this review

On behalf of the entire team at The Sanctuary Hotel, thank you for your glowing review. This is exactly what we work for each day to achieve. Exceeding our guests expectations in terms of product and most importantly service. We look forward to the opportunity of having you back and continuing the tradition of such a memorable experience.

Sun City Center, Florida
Reviewed 5 June 2015

Review collected in partnership with Amoma.com
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1Thank carolbH5629BE
Sean F, Manager at Sanctuary South Beach, responded to this review

Kissimmee, Florida
Reviewed 5 June 2015

The location is very good. There is a private parking lot in front of the hotel (not cheap at all - US$ 40 per day, but it's convenient). The hotel it's 1 block away from the beach and there is service at the beach (towels and chairs).The room is nice has a comfortable living room with a big TV and...

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Helpful?
Thank retatinha
Sean F, Manager at Sanctuary South Beach, responded to this review

Our pride and focus for all of our guests when staying with us is the customer service and hospitality our guests receive when staying with us. There is nothing too large or too small for us that we can't do, to ensure a memorable experience. I am sorry that there were opportunities where we did not meet those expectations. We...

New York
Reviewed 4 June 2015

Great room with tons of space. Beach access and continental breakfast! I didn't know about the complimentary electric car, but would have definitely used it. Overall, this place is great! Will be back

Review collected in partnership with this hotel
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Thank njeris2015
Sean F, Manager at Sanctuary South Beach, responded to this review

We look forward to having you back! The complimentary (local) shuttle that we provide is just one of the many extras that you and all of our guests get to enjoy when staying with us. Once you pair that with the unbeatable location, warm staff, great rooms and many more amenities. You will come to find The Sanctuary South Beach...

Livingston
Reviewed 3 June 2015

very disappointed in the hotel...room gives a dirty appearance...the tv in the bedroom not working & they couldn't fix it...air conditioner was so noisy going on and off constantly...went for the continental breakfast & no clean tables for us to sit at...hard to find someone to clean the table & set it...no one overseeing the eating area to make sure...

Review collected in partnership with this hotel
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Helpful?
Thank Lesley R
Sean F, Manager at Sanctuary South Beach, responded to this review

Whenever there is a guest experience that is less than perfect, the hotel takes that opportunity to learn and improve upon that experience. Allow me to first apologize for the inconveniences and lack of accommodations you found while staying with us. What you experienced is not the impression that we want our guest’s to leave with. We are currently going...

Iowa City, Iowa
Reviewed 30 May 2015

This is a nice hotel, clean, well located and the service is excellent. It is an expensive hotel, but given that everything is expensive in South Beach Miami, in relative terms with other hotels in this area, the prices are reasonable.

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Thank arma26
Sean F, Manager at Sanctuary South Beach, responded to this review

You will always find that our prices to be fair here at The Sanctuary Hotel. We provide our guests with beautiful and spacious suites that are right in the heart of South Beach. However, being on a quite residential street, we offer the peace and quite as well. Don't forget to come and stay with us again the next time...

Phoenix, Arizona
Reviewed 28 May 2015

We booked the Sanctuary through Hotels Tonight app & actually ended up staying at the Gale. It was a great experience we felt we had been upgraded. Time was short lived but memorable. Only issue was lack of free parking.

Review collected in partnership with this hotel
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Helpful?
Thank Trento23
Sean F, Manager at Sanctuary South Beach, responded to this review

In the rare event that we are not able to accommodate our guests here at The Sanctuary. We make sure that our guests are provided with the same standards and excellence in service. We are happy to hear that you had such a great time at a sister property and look forward to having you here with us the next...

Pompano Beach
Reviewed 27 May 2015

Amazing night. Worth the price great location would visit again. The room was very nice and clean and the bed was awesome . Not to mention I loved the shower. It was a great location on James ave very close to all shopping and beach.

Review collected in partnership with this hotel
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Thank nicolecB3974EE
Sean F, Manager at Sanctuary South Beach, responded to this review

We are always happy to hear that we provided our guests with a wonderful experience. Thank you for taking the time to share yours!

Toronto, Canada
Reviewed 26 May 2015

My worst hotel experience! Of all of the business travel and hotel stays I have experienced, I must say the this recent experience was the farthest thing from being a 'Sanctuary'! From unprofessional, poor service, to unrestful nights! I could go on, but just the thought of reliving a week of this horrible hotel experience, makes me shutter! Do not,...

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Helpful?
2Thank P H
Sean F, Manager at Sanctuary South Beach, responded to this review

Any and all feedback from our guests is not only encouraged but very helpful. We always start each and every day with the mission and commitment to providing our guests with a fantastic stay, I am very upset that we did not accomplish that during your time with us. When and if our guests have opportunities for us to improve...

Rio De Janeiro
Reviewed 24 May 2015

Really nice hotel. Nice location, excellent room, nice pool. Good service and clean room. Nice bed and excellent sleep quality. There is a nice and posh a restaurant. Good value by what you get. I would love to back someday. :) :) :) :) :)

Review collected in partnership with this hotel
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Helpful?
Thank Stitzi F
Sean F, Manager at Sanctuary South Beach, responded to this review

We would love to have you back with us again someday too! We hope that time is soon so that you can continue to enjoy our attentive and warm staff, unbeatable location and our well known restaurant located in our lobby. Don't forget to reach out the hotel directly to get the best rates and deals when you do, see...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Sugo
Cuisines: Italian
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Breakfast included
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Sanctuary Hotel is in an ideal South Beach setting for those who want to be away from it all but in the middle of it all. Our four star boutique hotel is located steps away from Collins Avenue, the Fillmore at Jackie Gleason Theater, Miami Beach Convention Center, New World Symphony, Washington Ave., And Ocean Drive. Whether your trip is business or leisure our knowledgeable staffs will guide your South Beach experience and make sure that exceptional service is unlike any other Miami Beach Hotel. ... more   less 

Additional Information about Sanctuary South Beach

Address: 1745 James Ave., Miami Beach, FL 33139
Region: United States > Florida > Miami Beach > City Center
Price Range: $243 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sanctuary South Beach 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Sanctuary South Beach Hotel Miami Beach
Sanctuary South Beach Miami Beach, Florida
Hotel Style:
#68 Luxury Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary South Beach staff and other travellers.
11 questions
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Questions? Get answers from Sanctuary South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prefer a reformed suite - (Escolha umas das suites já reformadas)”
 of 5 bubbles 517caios, 11 Jan 2017 | Read review
“Stay here only if you are desperate..”
 of 5 bubbles Akhnaton, 8 Jan 2017 | Read review
“refuse a room 210”
 of 5 bubbles 469ray, 26 Oct 2016 | Read review
“ask for a demo room if available, it`s the first renovated already”
 of 5 bubbles JJRodriguez, 11 Oct 2016 | Read review
“Ola is a nice, great food. Hotel is musty and air-conditioning system is loud.”
 of 5 bubbles ROMEOKENSINGTON, 10 Oct 2016 | Read review
5 of 5