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All reviewsocean drivesouth beachfree beach towelsbreakfast was includedperfect locationbars and restaurantsrooms were very cleanart deconight lifeyogurtlincoln roadmiamiblockcruisestopoverclubsaction
The hotel staff was friendly. Location was nice but why I'm being charged for others transportation when I'm checked out and home is a big question mark. Dispute w credit card company and closed card. More than one charge since I've been gone over a...More
Spent a couple of days in South Beach, Miami. We stayed at the Ocean Five on beach drive. Location is good with easy access to the beach and for driving there. The hotel is made up of four smaller older hotels. The first room we...More
2 Thank Kevan R
Response from OceanFiveHotel, Director of Sales at Ocean Five HotelResponded 2 weeks ago
Feedback is important to us. We value our guests comments.
We are pleased you enjoyed the location of the hotel, on the quiet side of Ocean Drive, steps from the beach and all what South Beach has to offer.
Ocean Five Hotel is housed in...More
clean room; spacious, everyone very nice and helpful.
Andy was very efficient and personable. We have stayed at Ocean five in the past and alway recommend it to anyone who stays on the beach.
Just a relaxing place close to the beach away from the...More
1 Thank Succars
Response from OceanFiveHotel, Director of Sales at Ocean Five HotelResponded 2 March 2018
Welcome back!
Thank you very much for your comments and kinds words for Andy. He is special and takes pride in looking after our guests. We truly appreciate our repeat guests.
Enjoy your stay
Andy at the front desk was fantastic as was Angel both professional and very helpful and friendly. It was a good start for our trip. We booked somewhat in the last minute kind of thing to go on a quick 2-day beach warmup trip from...More
Thank SnowMiser2018
Response from OceanFiveHotel, Director of Sales at Ocean Five HotelResponded 2 March 2018
Thank you very much for your comments and kind words for Andy and Angel. Feedback is important to us. We have taken note of your observations and will do our best to improve the things we can make better.
We look forward to the opportunity...More
The room was very clean and the beds comfortable, the front desk staff Andy(manager) Lewis & John are friendly and helpful. We didn't actually stay in the hotel but got put in the annex accessed through the dining area of the restaurant next door. We...More
Thank 2308Maggie
Response from OceanFiveHotel, Director of Sales at Ocean Five HotelResponded 21 February 2018
We appreciate your comments and kind words for our staff, who is always eager to offer the best possible service. Feedback is important to us.
The room assigned to you was not in annex building but part of the hotel. The hotel is housed in...More
Response from OceanFiveHotel | Property representative |
Authorizations taken by the hotel are released at time of check-out. Credit cards take 1-3 business days to process releases/refunds and Debit cards take 3-10 business days to process refunds. In the event it takes longer... More
Authorizations taken by the hotel are released at time of check-out. Credit cards take 1-3 business days to process releases/refunds and Debit cards take 3-10 business days to process refunds. In the event it takes longer than the above days, contact your financial institution. Contact me for any additional questions.
Kind Regards,
Andy Terrelonge
Front Office Manager