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The New Casablanca on the Ocean Hotel

1,798 reviews
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Traveller (1062)
Room & Suite (496)
Pool & Beach (255)
Overview
  • Excellent8%
  • Very good27%
  • Average34%
  • Poor13%
  • Terrible18%
24 Nov 2017
“Pleasant enough”
3 Oct 2017
“Good location and transport links to Ocean Drive”
Free Internet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
All hotel details
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Reviews (1,798)Write a Review
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1 - 5 of 517 reviews
Reviewed 3 days ago via mobile

I booked through a third party agency and it was written in my that email letter the hotel fee is $10 but it was different amount in the hotel. It was $17 and there was $50 deposit fee. This place doesn’t deserve $1 fee. It...More

Thank Nuran K
Reviewed 5 days ago

We stayed at this hotel at the end of October 2017. The reception staff were really unfriendly and unhelpful and it felt like you were putting them out just by checking in!! We were given a room that overlooked the beach, but that was the...More

1  Thank Brian A
Response from Hotel_Mgr_365, Manager at The New Casablanca on the Ocean HotelResponded 4 days ago

Dear Brian, We appreciate you allowing us to host you while in Miami Beach and taking the time to share your review. We strive to make all of our visitors feel welcome, and we’re sorry if this was not your impression upon arrival at our...More

Reviewed 1 week ago via mobile

Upon arrival the receptionist was not welcoming at all, we were given the keys and pointed towards the elevator. When we got to the right floor there was a disgusting dirty mattress in the hall, we entered the room which absolutely stank of curry. The...More

1  Thank Phil D
Response from Hotel_Mgr_365, Manager at The New Casablanca on the Ocean HotelResponded 1 week ago

Dear Phil, We welcome guest feedback and thank you for sharing yours. We strive to provide each of our visitors with a warm welcome and spacious, well-appointed accommodations and we’re terribly sorry to learn that this was not your impression. We hope that you let...More

Reviewed 2 weeks ago

When we arrived, no one helped me with my luggage even though I was with a baby. I had to carry all my luggage up the stairs to the trolley. There are very few elevators so each time I had to take one, it was...More

1  Thank Ginny D
Response from Hotel_Mgr_365, Manager at The New Casablanca on the Ocean HotelResponded 1 week ago

Dear Ginny, We appreciate you staying with us while in Miami and taking the time to share your feedback! It's a pity to see that your stay got off on the wrong foot, as we strive to make each of our guests feel welcome and...More

Reviewed 25 November 2017

We had an overnight stay here ahead of a 4 night cruise. The hotel is a short walk from Miami Beach and is within walking distance to a number of eateries. The area itself was pretty non descript, other than the beach there was nothing...More

Thank Paul W
Response from Hotel_Mgr_365, Manager at The New Casablanca on the Ocean HotelResponded 28 November 2017

Dear Paul, Thank you for allowing us to welcome you to Miami Beach and to our property. We’re glad that our fun and walkable location was convenient for you, and we hope you had plenty of time to stroll along the beach before setting sail...More

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About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Free Internet
Bar/Lounge
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 115 - USD 401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Spa Hotel in Miami Beach
#119 On the Beach Hotel in Miami Beach
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 115 - USD 401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Spa Hotel in Miami Beach
#119 On the Beach Hotel in Miami Beach
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1062)
Room & Suite (496)
Pool & Beach (255)
Dining (35)
Hotel & Grounds (531)
Bathroom (66)
Family and Play Areas (10)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
wathredhead82
21 June 2017|
AnswerShow all 6 answers
Response from Hotel_Mgr_365 | Property representative |
Dear Redhead, Thank you for your questions. As others have mentioned, we do not offer complimentary airport transportation, but there are several convenient options available. Private shuttles like Super Shuttle are... More
0
Votes
ro87M
29 April 2017|
AnswerShow all 4 answers
Response from Hotel_Mgr_365 | Property representative |
Dear ro87m, We hope you're getting excited about your upcoming trip to Miami! To answer your question, we do have a small fitness center on property. Our gym is open every day from 7:00 am to 11:00 pm. We have 2... More
0
Votes
ro87M
11 April 2017|
Answer
Response from Hotel_Mgr_365 | Property representative |
Dear Ro87m, Thank you for your question and for considering us for your upcoming trip to Miami Beach. Yes, our rooms do have air conditioning for your added comfort. We hope to welcome you soon! Best regards, Casablanca... More
1
Vote
Room Tips
"Stay in another hotel"
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"ocean view"
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"The sea view rooms are very nice."
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"To get to Ocean Drive, take Bus 120 and $2.25 pp /journey. Nachos were good from the bar. Publix..."
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