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The Palms Hotel & Spa

2,763 reviews
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Traveller (1606)
Room & Suite (421)
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Overview
  • Excellent54%
  • Very good32%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“tiki bar”(97 reviews)
“south beach”(238 reviews)
“pool area”(113 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from The Palms Hotel & Spa
Offers & Announcements: Save 25% Off - From $229
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,763)Write a Review
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1,732 results
Traveller rating
937
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937
481
162
79
73
Show reviews that mention
All reviewstiki barsouth beachpool areabreakfast buffetocean viewbeautiful hotelchairs and umbrellashotel restaurantprivate beachoceanfront roomdirect access to the beachbeach servicevalet parkinglincoln roadbeach towelsessenzawedding
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21 - 25 of 1,732 reviews
Reviewed 3 weeks ago

My wife and I spent four wonderful days at the Palms for a winter escape from Virginia. The hotel, pool and gardens were all super. But what really impressed us was the outstanding staff. From Pauline at the gift shop, to the bar tenders from...More

Thank MajGenD
Response from Fritz C, Front Office Manager at The Palms Hotel & SpaResponded 2 days ago

Dear Maj, We are so glad you enjoyed your stay at the Palms Hotel & Spa and took the time to share your great experience with TripAdvisor. We will certainly pass along your kind words to Maria and Pauline. Please return soon to the Palms...More

Reviewed 3 weeks ago via mobile

Main reason 3 star rating instead 5 is the elevator and TV. We would stay again, however rooms are small but beds are very comfy. Loved the direct beach access, nice chairs on beach with bar and food service, heted pool. We checked in on...More

Thank Robinflion
Reviewed 4 weeks ago via mobile

I visited the Palms on a business trip. The room was nice and comfortable. The property looks like an older property with some refurbishment. The restaurant had decent food and the employees at the restaurant were welcoming. The garden / pool area has a tropical...More

1  Thank dbandyo
Response from Fritz C, Front Office Manager at The Palms Hotel & SpaResponded 2 weeks ago

Dear Dbandyo, We are so glad you enjoyed your business trip at the Palms Hotel & Spa and took the time to share your great experience with TripAdvisor. Please return soon to the Palms for another great trip!

Reviewed 4 weeks ago

We arrived in a hire car and weren't sure about valet parking so I got out to ask about the price etc and was not made to feel at all welcome. Once inside they couldn't do enough for us having our room ready at 10am....More

Thank cel_longridge
Response from Fritz C, Front Office Manager at The Palms Hotel & SpaResponded 2 weeks ago

Dear Cel, We sincerely appreciate your positive feedback regarding your visit. We'd love to have you back for another luxurious stay at the Palms Hotel & Spa!

Reviewed 4 weeks ago via mobile

Excellent ocean views, good bar and restaurant service, great access to and walks along the beach. Nice event destination. WiFi dropped in and out constantly over four days which was not great for a business meeting.

Thank mjcSING
Response from Fritz C, Front Office Manager at The Palms Hotel & SpaResponded 2 weeks ago

Dear Mjc, Thank you for your kind review. Visit us again soon!

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Spa
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
USD 244 - USD 636 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Miami Beach
#20 Luxury Hotel in Miami Beach
#25 Family Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#26 On the Beach Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 244 - USD 636 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Miami Beach
#20 Luxury Hotel in Miami Beach
#25 Family Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#26 On the Beach Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1606)
Room & Suite (421)
Pool & Beach (327)
Dining (98)
Amenities (108)
Family and Play Areas (16)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
juls21
4 February 2018|
AnswerShow all 7 answers
Response from dannydelray | Reviewed this property |
Personally, I think the best and cheapest way is to load the popular UBER APP on your phone and have them pick you up at the airport and drop you at the hotel. If you never heard of UBER then you will be pleased to know that... More
1
Vote
Scubasunshine
29 January 2018|
AnswerShow all 3 answers
Response from grandfatherbay | Reviewed this property |
Currently, it's light in Miami til around 5:30 - but, the hotel does cast a shadow on the beach, so it's mostly in the shade late afternoon. You can still get full sun closer to the edge of the water. This is the time of... More
0
Votes
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Room Tips
"Floors above the 7th give the best ocean views"
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"Pas de problème de bruit dans les chambres côtés rue (7ème étage)"
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"Higher floor and oceanview are better choices."
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"Ask for a room on the higher side - great views"
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