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The Palms Hotel & Spa

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The Palms Hotel & Spa
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2,316 Reviews from our TripAdvisor Community

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Showing 1,420: English reviews
Miami, Florida
Reviewed 19 December 2011

This is a great hotel me and my girl stayed for 2 nights and the service was incredible ... The hotel is super clean they had employees cleaning every single detail even at the front door... I reccomend having breakfast at the buffet even is kind of expensive but worth it food quality is awesome... Give them a 5 stars...

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Thank cfedition
Richfield, Minnesota
Reviewed 14 December 2011

I have mixed feelings about my stay at The Palms. The resort itself is very nice. The room was great. The bed was very comfortable and the place was very clean. My only issue was the construction noise next door. I realize that this is not something that the hotel can control, but it was still mildly annoying. The constant...

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1Thank Chris S
Albany, New York
Reviewed 14 December 2011

My fiance and I stayed at the Palms Hotel in early December for a much needed vacation. I researched hotel options (cost vs. quality) on TripAdvisor/ Frommers and we quickly discovered that the Palms was the best option within our budget. The lobby was appealing, the staff was incredibly friendly upon our arrival and the room was clean (and smelled...

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Thank Melissa2424
EBarkey, Director of Guest Experience at The Palms Hotel & Spa, responded to this review

Dear Melissa2424, I am thrilled to hear that you and your fiancé thoroughly enjoyed your romantic couples getaway vacation here at the Palms Hotel in Miami Beach. However, I apologize that the outside construction noise interrupted your poolside experience and we hope that any future issues, whether hotel related or non, are brought to our attention so we may address...

Orlando, Florida
Reviewed 13 December 2011

I stayed here in September for two nights for a concert. Once you arrive you are not blown away if I compare it to the Fontainebleau entrance. The valet was quick and very nice. I entered and it was very nice has a colonial style inside and in the lobby to check in was quick and very helpful with my...

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1Thank mercy04
Melbourne, Australia
Reviewed 13 December 2011

Sometimes you should heed the little voice inside your head. This stay at The Palms was one of those occasions. When I booked the room some weeks prior to my trip I knew I was going to be in Miami for only one full day and flying in late so I wanted to ensure I had things organized. I emailed...

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9Thank Leave_the_house
EBarkey, Director of Guest Experience at The Palms Hotel & Spa, responded to this review

Dear Guest, I am truly disappointed to hear about your recent visit and the fact that you did not find value in our friendly, genuine service, rate inclusions or hotel offerings. We are respectfully priced within the Four Diamond sector of Miami Beach hotels, however, every guest should depart the Palms with an overall sense of satisfaction, enjoyment and general...

Miami, Florida
Reviewed 9 December 2011

I have decided to go to Essencia Restaurant following it´s reviews of the organic and healthy food they offer. Yes, the food is really good and tasty, the place has an "colonial style - feeling" at the terrace by the pool. So far, all good and nice!! Unfortunately when we have to talk about service, Essencia NEEDS a LOT of...

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2Thank Jorge P
EBarkey, Director of Guest Experience at The Palms Hotel & Spa, responded to this review

Dear Diner, Thank you for visiting The Palms Hotel & Spa to enjoy an evening of serenity and delicious natural gourmet cuisine offered by our culinary team at our Essensia Restaurant & Lounge. I am delighted to hear that you thoroughly enjoyed our ambiance and most importantly our delectable organic offerings, but am disappointed to hear that you did not...

Zurich, Switzerland
Reviewed 5 December 2011

After a 2 week trip around Florida, we wanted to spend the last 3 days relaxing in Miami in a nice hotel. The hotel in general is really nice but with some negative aspects to it. First of all, the staff taking care of suitcases and cars at arrival were quite rude when we arrived. They could be a bit...

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2Thank ER1108
EBarkey, Director of Guest Experience at The Palms Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us at the Palms Hotel & Spa. I am most pleased to hear about the helpful and friendly staff you encountered while enjoying your leisurely stay in our beautifully appointed hotel and tranquil sanctuary setting. I am however, very disappointed to hear that you had a negative...

vancouver, canada
Reviewed 5 December 2011

I stayed at the Palms Hotel & Spa for a work conference Overall, the setting/location of the hotel was nice (although a little far from Ocean drive), the front entrance and lobby appealing, and the staff were friendly and helpful However, as multiple previous guests have stated, the rooms were not on par with what you would expect for paying...

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4Thank ninja25
Miami, Florida
Reviewed 2 December 2011

I had a birthday party at the hotel for a large group of teens with arrangements made somewhat last minute. We stayed overnight with the group in a couple of suites. The service was remarkable in all aspects and we were a bit demanding. The suite was lovely with a huge balcony and a view you could not pay to...

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2Thank southmiamibeachbum
Manlius, New York
Reviewed 1 December 2011

We chose the Palms because of the value, location slightly away from the chaos of South Beach and the amenities included, like the pool and beach. Staff were very helpful and friendly. Room was modern and clean. The "split" bath was a great idea but the location of the toilet by the door was less than ideal and the eco...

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Thank EHP2011

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Region: United States > Florida > Miami Beach
Price Range: $347 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Palms Hotel Miami Beach
The Palms Hotel And Spa
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
The Palms Hotel & Spa Miami Beach, Florida
Hotel Style:
#17 Spa Hotel in Miami Beach
#25 Luxury Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#30 On the Beach Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Hotel & Spa staff and other travellers.
56 questions
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Questions? Get answers from The Palms Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer the sea view rooms 4th floor or above”
 of 5 bubbles Breepet, 14 Jan 2017 | Read review
“ocean view”
 of 5 bubbles sabdan2017, 12 Jan 2017 | Read review
“We had an adjoining family suite on the 6th floor overlooking the ocean - worked great for our family of 5.”
 of 5 bubbles E1300TVsarahh, 8 Jan 2017 | Read review
“Rooms overlooking the ocean are the best”
 of 5 bubbles annettepawson, 22 Dec 2016 | Read review
“Top floor ocean view rooms are fabulous!”
 of 5 bubbles mohammadmehdis, 21 Dec 2016 | Read review
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