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The Palms Hotel & Spa

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The Palms Hotel & Spa
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2,323 Reviews from our TripAdvisor Community

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Showing 1,424: English reviews
Washington DC, District of Columbia
Reviewed 20 August 2012

My coworker recommended The Palms to me after she and her mother stayed there. I stayed with a girlfriend (we were 28) and since my brother and sister-in-law (33 and 32) have stayed there. It's a great hotel- not too big, and very clean looking. It's a bit of a hike to South Beach but we didn't want to stay...

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Thank limegreen28
Baltimore
Reviewed 20 August 2012

This hotel is wonderful! Our room had everything we needed. Very comfortable king size bed, nice shower with aveda products, and keurig coffee maker. The staff was very helpful and friendly. Food was excellent. Location was great - very quiet but not too far to walk to the strip or just a short cab ride. The hotel is right on...

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1Thank Lisa B
Cleveland, Ohio
Reviewed 19 August 2012

We loved our stay at the palms. It was exactly what my girlfriend needed. The room was perfect. The elevators were unreliable and took the stairs often. Happy hour included great deals, and I would stay there agin in a heartbeat.

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Thank Orazio87
Dallas, Texas
Reviewed 14 August 2012

Your better off sleeping in your car... you will be in the elevator for at least 10 minutes going up or down... I would like to hire the photographer who took the photos on their website, they would make me look like a victoria secret model (this place does not look that nice!). The valet guy almost ran me over,...

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2Thank ShaylaTurnbow
EBarkey, Guest Relations Manager at The Palms Hotel & Spa, responded to this review

Dear Shayla, I sincerely apologize for your experiences and disappointing perception and would love the opportunity to speak with you personally regarding your past stay. Please contact me (ebarkey@thepalmshotel.com) at your earliest convenience. Sincerely Elena

Sao Paulo, SP
Reviewed 7 August 2012

Wonderful place !! It has an "oásis" area with bangalos next to the pool where you can take some drinks and relax. The staff was very nice and has a straight acess to the beach. Nice fitness center. Me and my wife just love it!!

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1Thank makocwk
EBarkey, Guest Relations Manager at The Palms Hotel & Spa, responded to this review

Dear Honeymooners, We are thrilled to hear that you found our tropical oasis, staff and amenities to be such a wonderful experience and we look forward to welcoming you back for many years to come. Please contact me personally for your future reservations. Wishing you a lovely beginning to a lifetime of memories together! Elena

Vancouver, Canada
Reviewed 4 August 2012

I was there for one night only, but I will come back for many more. You won't see and feel that "falling apart" thing very typical in hotels in Miami Beach. Rooms are very nice - like brand new and the beds are very comfortable. Only issue here, the hotel is not in a walking distance from Lincoln Road Mall,...

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Helpful?
Thank Diego G
EBarkey, Guest Relations Manager at The Palms Hotel & Spa, responded to this review

Dear Diego, Thank you for your GREAT comments and we look forward to welcoming you back to the Palms for many more nights to come as our guest. Please contact me directly and I will make the arrangements for you (305-908-5450). Regards, Elena

Universal City, Texas
Reviewed 3 August 2012

Fresh back our first trip to Miami Beach where we decided to stay at the Palms Resort and Spa. This is smaller hotel that offers top shelf customer service but avoids the boutique feeling of some other hotels I’ve stayed in. From the time we pulled into the circle drive until departure, all employees were terrific. In fact, when our...

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1Thank PJD67
Boca Raton, Florida
Reviewed 30 July 2012

We had the opportunity to celebrate our daughter's wedding at The Palms hotel. We had guests coming from out the state and out the country. We all had a wonderful time and enjoyed our staying at this beautiful hotel. The view is marvelous, the beds are very comfortable and the staff is very friendly. Mr. Henry was very helpful with...

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2Thank Margarita A D
EBarkey, Guest Relations Manager at The Palms Hotel & Spa, responded to this review

Dear Mother of the Bride, Thank you for not only sharing your lovely comments with TripAdvisor, but for more importantly sharing and entrusting our team with your daughter’s special wedding event and celebration. It was our honor to host her gorgeous affair! Lorenz Henry is truly appreciative of the sincere and genuine comments and hopefully you and all of our...

Honolulu, Hawaii
Reviewed 25 July 2012

Its the worst hotel I have stayed EVER SO FAR......even travel lodge is better then them...........they think their hotel is made of GOLD or DIAMONDS.....even if you touch something they will charge you for that...........we had told them specifically that we didn't use any of their figgin pringles or bottled water.......still they charged us on our credit card which was...

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6Thank sacchu p
EBarkey, Guest Relations Manager at The Palms Hotel & Spa, responded to this review

Dear Guest, I am truly disappointed to read thru your comments and hear that you did not enjoy your experience. Our mini bars do function on an automated system, so that when you pick up an item and do not return it, your account will get billed for the corresponding selections. However, if there was an error which appeared or...

new york
Reviewed 22 July 2012

I recently booked a trip to Miami to spend some time looking for our wedding venue. I decided to stay at the Palms hotel since it was the top on my list of possible options. I figured I might as well gain the full experience of what seemed to be my first choice site unseen. While the hotel has beautiful...

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5Thank mypointofviewNewYork
EBarkey, Guest Relations Manager at The Palms Hotel & Spa, responded to this review

Dear Newlyweds, Congratulations on your recent nuptials! Unfortunately, we were unable to host your special event at the Palms, but are pleased to know that you made it a memorable celebration elsewhere. I am truly disappointed to hear your comments regarding your site visit and wish that you would have contacted us directly so we could have had the opportunity...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Region: United States > Florida > Miami Beach
Price Range: $336 - $609 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Palms Hotel Miami Beach
The Palms Hotel And Spa
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
The Palms Hotel & Spa Miami Beach, Florida
Hotel Style:
#17 Spa Hotel in Miami Beach
#25 Luxury Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#30 On the Beach Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Hotel & Spa staff and other travellers.
58 questions
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Questions? Get answers from The Palms Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer the sea view rooms 4th floor or above”
 of 5 bubbles Breepet, 14 Jan 2017 | Read review
“ocean view”
 of 5 bubbles sabdan2017, 12 Jan 2017 | Read review
“We had an adjoining family suite on the 6th floor overlooking the ocean - worked great for our family of 5.”
 of 5 bubbles E1300TVsarahh, 8 Jan 2017 | Read review
“Rooms overlooking the ocean are the best”
 of 5 bubbles annettepawson, 22 Dec 2016 | Read review
“Top floor ocean view rooms are fabulous!”
 of 5 bubbles mohammadmehdis, 21 Dec 2016 | Read review
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