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Miami Beach Resort and Spa

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Miami Beach Resort and Spa
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3,666 Reviews from our TripAdvisor Community

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Showing 1,872: English reviews
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Oslo, Norway
Reviewed 5 days ago NEWvia mobile

We stayed at this hotel for one week. The first thing we see when we get in to the room is and old and used towel hanging over one of the doors inside. This makes me wonder what else housekeeping skiped cleaning. The rooms are big but there is a lot of dirt in the carpets. Sometimes during our stay...

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Helpful?
Thank Daniel M
gloriawenzel, Manager at Miami Beach Resort and Spa, responded to this review

Please accept our sincere apologies for the shortcomings you have experienced. We appreciate you for bringing this into our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve our services.

Reviewed 1 week ago via mobile

We was on our honeymoon and found this hotel to be in need of a major refurbishment. The room was dirty, paint on the floor, money left from previous guests and a plastic white knife on the floor in one of the wardrobes, a toilet that had been patched up and torn dirty curtains. See attached photos. The air conditioner...

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Helpful?
1Thank Vanessa D
Newcastle, Australia
Reviewed 1 week ago

Well arriving in the foyer I was taken back in time to when the hotel was built maybe 70s or 80s . Not enough staff on the reception desk ,had to wait quiet some time to get my room ...oh the room was even worse than the foyer ......soooooo oldfashioned and in need of a major refurbish ........, the pool...

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Helpful?
Thank phillipk8
gloriawenzel, Manager at Miami Beach Resort and Spa, responded to this review

Please accept our sincere apologies for the shortcomings you have experienced. We appreciate you for bringing this into our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve our services.

Reviewed 1 week ago via mobile

This is a very poor hotel. We arrive at 11pm and our reservation is changed. Only one bed instead of 2 as I had booked and pre-paid . After 20' negotiations I had no options but accept. They offered a stroller bed, of course with a 1,85 son it was not ideal. The room is really decadent with old carpet,...

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Helpful?
Thank Michel K
gloriawenzel, Manager at Miami Beach Resort and Spa, responded to this review

Thank you for staying with us and for leaving a review. It is regrettable that you did not enjoy your stay. I apologize for any inconvenience the condition of the hotel/ rooms may have caused you. We are currently working in updating some areas of the hotel and our poo/gym is the next area I have forwarded your feedback to...

Houston, Texas
Reviewed 1 week ago via mobile

Well we paid about 240 Dollar for a room. You might say , that's normal in Miami. Okay. It might be. The room was spacious. And that's the good thing I can say. You could see all over the place that it has not been maintained. Cracked surface at the wash table, falling off paint at the doors. The seams...

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Helpful?
Thank Laird43
gloriawenzel, Manager at Miami Beach Resort and Spa, responded to this review

Thank you for your feedback; we'll be sure to pass along your praises to our staff. We are sorry to learn of your expressed disappointment with some aspects of your experience. I have forwarded your feedback to our hotel management to work on these points raised in your review to give you the best hotel experience in the future.

Dover, United Kingdom
Reviewed 2 weeks ago via mobile

Valet parking was brilliant and reasonably priced. Saved lots of hassle and worry of parking elsewhere. And it was secure. Receptionists gave different information regarding differing aspects. One told us we could check out at 1230 another told us defo 1200!!! No hotel in room which would have been helpful. We checked in at gone 4 pm. The $17 a...

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Helpful?
Thank snacka63
Baltimore
Reviewed 2 weeks ago via mobile

On April 7th we check in to this beautiful hotel with a great lobby. But when we walked into the room itself it took us back to early 80s. The room has an 80s decor , TV that has the back on , the walls were pink and different colors. The air unit was a dial that couldn't really get...

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Helpful?
Thank kirby-jay
gloriawenzel, Manager at Miami Beach Resort and Spa, responded to this review

Thank you for your review! We are happy to hear that you enjoyed our staff services, and amenities. Thank you for your feedback; we'll be sure to pass along your praises to our staff. We are sorry to learn of your expressed disappointment with the restaurant and the noise from adjacent rooms. I have forwarded your feedback to our hotel...

Reviewed 2 weeks ago via mobile

Average. Rooms are clean and comfortable. Pool area is not really a highlight. Abnormal and expensive parking fee (32$). Good: Boardwalk starts 500 ft. south: it is a nice 1h walk to south beach and Art Deco Distrikt.

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Helpful?
Thank Philipp R
gloriawenzel, Manager at Miami Beach Resort and Spa, responded to this review

Thank you for your feedback. We are sorry to learn of your expressed disappointment with some aspects of your experience. I have forwarded your feedback to our hotel management to work on these points raised in your review to give you the best hotel experience in the future.

Tarrytown, New York
Reviewed 2 weeks ago via mobile

Don't bother, don't waste your money. Everything in this hotel is dated and very old. The beds are awful and very soft. You can feel every spring in the mattress. The pool area is extremely old as well as the chairs and umbrellas that have holes in them. No pool side service and the bar that is there serves the...

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Helpful?
Thank davisdc1
gloriawenzel, Manager at Miami Beach Resort and Spa, responded to this review

Thank you very much for your recent stay with us. I am deeply sorry if our hotel and rooms fell below your expectations. Presently we are changing mattresses and updating room furniture,we'll be sure to pass along your concerns regarding the food at the bar. We appreciate you for bringing this into our attention as the feedback we receive from...

Southend-on-Sea, United Kingdom
Reviewed 2 weeks ago

We stayed here for one night, prior to a cruise. Location is excellent, right on the beach, and the rooms were enormous, although it was strange that the bathrooms were tiny, with a funny little triangular bath. The main restaurant was closed, although we weren't told about this when we booked, or when we checked in (in fact, there's still...

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Helpful?
1Thank Coral-Princess

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Internet
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This distinctive Miami Beach hotel is surrounded by the Atlantic Ocean and the Intra-coastal Waterway, and boasts 424 guest rooms and suites - each with amenities such as free high-speed Internet access and floor-to-ceiling Ocean and city views. ... more   less 

Additional Information about Miami Beach Resort and Spa

Address: 4833 Collins Avenue, Miami Beach, FL 33140-2751
Region: United States > Florida > Miami Beach
Price Range: $187 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Miami Beach Resort and Spa 3.5*
Number of rooms: 424
Reservation Options:
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Also Known As:
Miami Beach Hotel Miami Beach
Miami Beach Resort Spa
Miami Beach Resort And Spa Florida
Hotel Style:
#9 Top resorts Hotel in Miami Beach
#35 Spa Hotel in Miami Beach
#82 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Miami Beach Resort and Spa staff and other travellers.
142 questions
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Questions? Get answers from Miami Beach Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere!”
phillipk8, 15 Apr 2017 | Read review
“Higher floor is better view.”
, 7 Apr 2017 | Read review
“Worth taking an oceanfront room.”
Laenice, 22 Mar 2017 | Read review
“Beach view is the way to go.”
LaurentS462, 22 Mar 2017 | Read review
“ocean view is the best!!”
faindacan, 11 Mar 2017 | Read review
5 of 5