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The Ritz-Carlton, South Beach

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2,653 Reviews from our TripAdvisor Community

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Showing 2,104: English reviews
Vienna, Va, United States
Reviewed 2 days ago NEW

Easy review: 1) Staff service is extraordinary. 2) Has the best concierge lounge of any Ritz that we have stayed at. 3) Is a classy and elegant oasis in the heart of South Beach This is probably the tenth time we have stayed at this Ritz.. newly renovated spa and lounge expected to open soon. Cant wait to go back..

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank danielwK2484MM
LOUDON, TN, United States
Reviewed 2 days ago NEW

I expected much more. This is not a typical Ritz and does not really deserve the term "resort". Stay somewhere else at half the price for the same experience. Public areas dark and closed in. Rooms not what you expect for 5-star quality.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank martinhY5508HH
Chandler, AZ, United States
Reviewed 2 days ago NEW

This hotel is in a great location. The staff is very friendly, efficient and knowledgable. Book the Club Level. The food is exceptional morning noon and night. Everything is included and the drinks are top shelf. The views are amazing and you are right on the beach. Everything was just fabulous.

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Thank jamessG9417EX
Bala Cynwyd, Pennsylvania
Reviewed 4 days ago NEW

If you are in a wheelchair stay away from this hotel unless you have 24x7 aides to push you up and down the ramps and over the hallway carpet and room carpet. Make sure you bring a rubber mat if you are lucky enough to get a roll in shower. It took 4 hours the second day for the hotel...

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Helpful?
Thank WineGuyCee
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear WineGuyCee, We empathize that your experience was not up to The Ritz-Carlton standards you have come to expect. We thank you for your honest feedback, and are disheartened to learn of these incidences that occurred during your stay. We will certainly review them with our staff. The genuine care of our guest is our highest mission, and this is...

New York
Reviewed 5 days ago NEW

If you want to stay in the thick of it, this Ritz Carlton is a perfect choice. Located right at the foot of Lincoln Road, this hotel is as central as it gets. The service if first rate. It is on the beach. The rooms are spacious. In comparison to the other Ritz Carltons in Miami, this is more compact...

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1Thank Antionio10
Nashville, Tennessee
Reviewed 5 days ago NEW

The hotel has a tired worn out feeling. The carpets are grungy and dirty. There is a musty smell to the place and the room had it too. I tried to move but the hotel I wanted to go to was sold out so I was stuck at the joint. I have stayed at the Ritz in Hong Kong, Barcelona,...

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Helpful?
Thank rkaemp
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear rkaemp, We thank you for your feedback, and are disheartened to learn about your experience during your stay with us. We highly value our guests feedback, and are further reviewing the issues that occurred so we can ensure the best the stay to all of our guests. We hope to have the opportunity to earn your trust again, and...

maryland
Reviewed 5 days ago NEWvia mobile

Second time here and will be back in the future ! Special thanks this time to Ms. Lourdes by the pool who took great care of my family and the other guests; I enjoyed seeing her throughout the visit. The hotel is a unique building but the staff takes great care and I felt very safe and enjoyed my stay,...

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1Thank ocmdtraveler
East Setauket, New York
Reviewed 6 days ago NEW

You will be so happy with your choice . Centrally located with the best beach in town. The staff is excellent. You cant really ask for more. Make this your first and last stop on South Beach. Rooms are big and comfy. The restaurants are on the high end but worth it.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Debra S
Indianapolis, United States
Reviewed 1 week ago

We have stayed at the Lowes, the W Hotel, and the Fontainebleau. The Ritz is overall the best due to the location, the customer service, and the ability to make all different types of travelers satisfied. This hotel is kid friendly, and adult friendly. Every employee we encountered was excellent. The club lounge cannot be beat.

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Thank 352genevieveb
kansas city, United States
Reviewed 1 week ago

Great stay. Staff exceptional and make you feel at home. Can't say enough about their caring and concern from arrival to checkout. Rooms need décor and lighting updates. Gym needs bigger/more open room.

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Helpful?
Thank Z5820OWcraigb

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Dilido Beach Club
Dilido Beach Club
Cuisines: Seafood, American, Bar, International, Pub
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Ritz-Carlton, South Beach

Address: 1 Lincoln Road, Miami Beach, FL 33139-2000
Region: United States > Florida > Miami Beach > City Center
Price Range: $493 - $1,119 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, South Beach 4.5*
Number of rooms: 375
Reservation Options:
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Also Known As:
Ritz-Carlton South Beach Hotel Miami Beach
Ritz Miami Beach
Miami Beach Ritz-Carlton
The Ritz-Carlton, South Beach Miami Beach, Florida
Hotel Style:
#13 Family Hotel in Miami Beach
#16 Spa Hotel in Miami Beach
#20 Romantic Hotel in Miami Beach
#23 Luxury Hotel in Miami Beach
#26 On the Beach Hotel in Miami Beach
#33 Business Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, South Beach staff and other travellers.
38 questions
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Questions? Get answers from The Ritz-Carlton, South Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“MANY different types of rooms, so take care to read the full descriptions and/or call to ask so you make sure to get what you want”
 of 5 bubbles sologirltraveler, 7 Jan 2017 | Read review
“Loved the side room overlooking the pool.”
 of 5 bubbles Kayteberg, 7 Jan 2017 | Read review
“City view is noisy!”
 of 5 bubbles MaddieNe, 14 Dec 2016 | Read review
“Partial ocean view is a slim view of the water and a huge view of the AC unit on the hotel next door.”
 of 5 bubbles Skeeter2012, 9 Dec 2016 | Read review
“Sea-view recommended - but more expensive”
 of 5 bubbles Jon_Whycer, 1 Dec 2016 | Read review
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