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The Ritz-Carlton, South Beach

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2,575 Reviews from our TripAdvisor Community

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Showing 2,043: English reviews
scottsdale, United States
Reviewed 2 days ago NEW

200 days a year I stay at hotels. This one is the best. Terrific service, friendly, spacious, great food service. Pool is the best to swim in. Everyone went out of their way to make this a wonderful experience. The location hear Lincoln Road made waling to see stores and restaurants easy. Also it is right on the boardwalk and...

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Helpful?
Thank H3432LKmichaelg
Miami South Beach, United States
Reviewed 3 days ago NEW

Rooms were comparable to an average hotel. Definitely don't expect a luxurious room. I think its way overpriced compare to other Marriott hotels. However its a fantastic location. Right at the beginning of Lincoln Road. Walkable to the beach - don't get tricked by the pictures - no private access to beach - you need to come out of the...

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Helpful?
Thank 188aravindm
Orlando, Florida
Reviewed 4 days ago NEW

I felt like staff members were disturbed my personal privacy. It was my anniversary vacation. For example, house keepers were constantly knocking the door at evening time (I did put no disturb sign at the door). Also, room hygiene was poor (dust everywhere on their furnitures). In addition, after I took a shower, the whole bathroom floor were like a...

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Helpful?
Thank aenanl
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear aenanl, We empathize that your experience was not up to The Ritz-Carlton standards you have come expect, and we are disheartened to learn of your experience here at our resort. The genuine care and comfort of our guests is our highest priority, and we will further review the situations that occurred. We hope to have the opportunity to welcome...

London, United Kingdom
Reviewed 6 days ago NEW

Just back from a short stay at the hotel and was disappointed certain aspects did not live up to what we had come to expect from several other Ritz-Carltons we've stayed in. Mostly it was the physical ambiance. Located on Miami's South Beach and adjacent to the art-deco area, its design both externally and internally suggests an intention to be...

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1Thank Jon_Whycer
Reviewed 1 week ago via mobile

The bar staff was great stumble across car leaving beach stop had drink ... bartender gave me good recommendations and it was perfect .. kept topping drink if I could t finish so gave me Togo cup and let me roll well diff be back here again

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Helpful?
Thank Toy A
Northbrook, Illinois
Reviewed 1 week ago

This hotel perplexed us as a total set of contrasts and contradictions - fabulous pool and beach, mediocre service, incredible staff member one moment in the restaurant, the next day someone that is the opposite, helpful and smiling folks at the front desk but not much focus on sincerely resolving issues, great spa in a temporary facility. The overall hotel...

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Helpful?
Thank MelissaCandfamily
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear MelissaCandfamily, We applaud our ladies and gentlemen who show you genuine care and service during you stay. We also empathize that part of your experience with us was not up to The Ritz-Carlton standards you have come expect. The genuine care and comfort of our guests is always our highest priority. We hope to have the opportunity to welcome...

Montreal, Canada
Reviewed 1 week ago

My family ran away for 4 days to South Beach to celebrate my wife's 40th anniversary. We stayed in a Lanai corner suite. Amazing views and wrap around balcony on the ocean. Million dollars view! We loved spending time on the beach. Nikola took great care of us. Oana at front desk made us feel special all along our stay....

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Helpful?
Thank Noworries1976
Buenos Aires, Argentina
Reviewed 1 week ago

This hotel has an outstanding location and exceptional service, they really make you feel well Rooms with ocean view wont disappoint you. Great pool and beach area. If planning to receive packages, great bellman service

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Helpful?
Thank Vanessa T
Houston, Texas
Reviewed 1 week ago

Your kids will fall in love with Ritz kids club and you will have to pry them out. But first you can enjoy some South Beach time. There are great restaurants near by but you will be surprised how well the pool side restaurant pulls off even tricky dishes (charred octopus, very nice). The staff is amazing!

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Helpful?
Thank FredG900
New York
Reviewed 1 week ago

always staying in ritz when in miami w kids. lanai pool view room with direct access to the pool. as always perfect service, great food poolside or restaurants. quiet rooms, great location in miami beach. love everything about ritz.

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Helpful?
Thank sunmagnolia

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Dilido Beach Club
Dilido Beach Club
Cuisines: Seafood, American, Bar, International, Pub
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Ritz-Carlton, South Beach

Address: 1 Lincoln Road, Miami Beach, FL 33139-2000
Region: United States > Florida > Miami Beach > City Center
Price Range: $497 - $1,718 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, South Beach 4.5*
Number of rooms: 375
Reservation Options:
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Also Known As:
Ritz-Carlton South Beach Hotel Miami Beach
Ritz Miami Beach
Miami Beach Ritz-Carlton
The Ritz-Carlton, South Beach Miami Beach, Florida
Hotel Style:
#13 Family Hotel in Miami Beach
#13 Spa Hotel in Miami Beach
#19 Luxury Hotel in Miami Beach
#20 Romantic Hotel in Miami Beach
#21 On the Beach Hotel in Miami Beach
#33 Business Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, South Beach staff and other travellers.
38 questions
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Questions? Get answers from The Ritz-Carlton, South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea-view recommended - but more expensive”
 of 5 bubbles Jon_Whycer, 1 Dec 2016 | Read review
“Be sure to ask for a room that DOES NOT CONNECT to another room - you hear everything, even at normal voice levels, in the adjacent room.”
 of 5 bubbles MelissaCandfamily, 29 Nov 2016 | Read review
“We had wall room view ... please choose balcony and ocean view”
 of 5 bubbles cleder2016, 13 Nov 2016 | Read review
“Always get a room with ocean view, balcony and at the club level and club access.”
 of 5 bubbles metamorphosismedspaa, 8 Nov 2016 | Read review
“Concierge level”
 of 5 bubbles 562craigv, 1 Nov 2016 | Read review
5 of 5
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