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The Ritz-Carlton, South Beach

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2,581 Reviews from our TripAdvisor Community

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Showing 2,048: English reviews
Los Angeles, California
Reviewed 2 days ago NEW

I was so excited to be in South Beach. Unfortunately, this is a Ritz-Carlton in name only. My husband dubbed it the Pitz-Carlton. Let's start with the decor of the hotel and the hotel rooms. All are in need of a major overhaul. The housekeeping staff is very slow and they tend to leave all of the dirty linens in...

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Helpful?
Thank Skeeter2012
Key Largo, Florida
Reviewed 2 days ago NEW

Not my favorite Ritz Carlton The staff was very accommodating on every level, friendly and professional. All of them were great. However, the food was awful every meal. Even the basics they could not get it right. The location is great central south beach. I would suggest eating out every meal.

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Helpful?
Thank darvinyc
Haugesund, Norway
Reviewed 2 days ago NEW

Great location and facilities. Services a little lack luster with the consistent exception of the friendly and helpful doormen. Close to an extensive shopping avenue and right on the beach. Lunch on the pool deck is well worth it.

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Helpful?
Thank 926petap
San Diego
Reviewed 3 days ago NEW

Hi, I arrived to The Ritz on Dec 1, very nice lobby, went up to our $1000 a night room, no view, blocked view ( to a wall), everything old, phones, electric contacts, air conditioning (terrible), no light in lamps. Called guest services, Denisse answered, very un helpful, tried the concierge for reservations, very unhelpful, went out, came back at...

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Helpful?
Thank 61brendaj
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear 61brendaj, We are disheartened to learn of your experience at The Ritz-Carlton, South Beach. We highly value our guests feedback, and are further reviewing the issues that occurred so we can ensure the best the stay to all of our guests. We realize that Art Basel can be a busy week, however it's no excuse as to what you...

Dallas, Texas
Reviewed 4 days ago NEW

The Ritz Carlton was the perfect choice for our stay for Miami Art Week - Art Basel. The location could not be better as it is just blocks from the Convention Center and some of the other tent venues were within walking distance. And, with access to the beach and a lovely warm swimming pool we enjoyed relaxing and recharging...

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Helpful?
Thank r0gerhum
scottsdale, United States
Reviewed 6 days ago NEW

200 days a year I stay at hotels. This one is the best. Terrific service, friendly, spacious, great food service. Pool is the best to swim in. Everyone went out of their way to make this a wonderful experience. The location hear Lincoln Road made waling to see stores and restaurants easy. Also it is right on the boardwalk and...

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Thank H3432LKmichaelg
Miami South Beach, United States
Reviewed 1 week ago NEW

Rooms were comparable to an average hotel. Definitely don't expect a luxurious room. I think its way overpriced compare to other Marriott hotels. However its a fantastic location. Right at the beginning of Lincoln Road. Walkable to the beach - don't get tricked by the pictures - no private access to beach - you need to come out of the...

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Helpful?
Thank 188aravindm
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear 188aravindm, We empathize that your experience was not up to The Ritz-Carlton standards you have come expect. We thank you for your honest feedback, and also appreciate your comment on the location of resort. We aim to have your loyalty back, and hope to have the opportunity to welcome you to The Ritz-Carlton, South Beach once again. Should you...

Orlando, Florida
Reviewed 1 week ago

I felt like staff members were disturbed my personal privacy. It was my anniversary vacation. For example, house keepers were constantly knocking the door at evening time (I did put no disturb sign at the door). Also, room hygiene was poor (dust everywhere on their furnitures). In addition, after I took a shower, the whole bathroom floor were like a...

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Helpful?
Thank aenanl
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear aenanl, We empathize that your experience was not up to The Ritz-Carlton standards you have come expect, and we are disheartened to learn of your experience here at our resort. The genuine care and comfort of our guests is our highest priority, and we will further review the situations that occurred. We hope to have the opportunity to welcome...

London, United Kingdom
Reviewed 1 week ago

Just back from a short stay at the hotel and was disappointed certain aspects did not live up to what we had come to expect from several other Ritz-Carltons we've stayed in. Mostly it was the physical ambiance. Located on Miami's South Beach and adjacent to the art-deco area, its design both externally and internally suggests an intention to be...

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1Thank Jon_Whycer
Reviewed 1 week ago via mobile

The bar staff was great stumble across car leaving beach stop had drink ... bartender gave me good recommendations and it was perfect .. kept topping drink if I could t finish so gave me Togo cup and let me roll well diff be back here again

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Helpful?
Thank Toy A

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Dilido Beach Club
Dilido Beach Club
Cuisines: Seafood, American, Bar, International, Pub
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Ritz-Carlton, South Beach

Address: 1 Lincoln Road, Miami Beach, FL 33139-2000
Region: United States > Florida > Miami Beach > City Center
Price Range: $492 - $1,708 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, South Beach 4.5*
Number of rooms: 375
Reservation Options:
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Also Known As:
Ritz-Carlton South Beach Hotel Miami Beach
Ritz Miami Beach
Miami Beach Ritz-Carlton
The Ritz-Carlton, South Beach Miami Beach, Florida
Hotel Style:
#13 Family Hotel in Miami Beach
#14 Spa Hotel in Miami Beach
#20 Romantic Hotel in Miami Beach
#20 Luxury Hotel in Miami Beach
#23 On the Beach Hotel in Miami Beach
#33 Business Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, South Beach staff and other travellers.
38 questions
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Questions? Get answers from The Ritz-Carlton, South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Partial ocean view is a slim view of the water and a huge view of the AC unit on the hotel next door.”
 of 5 bubbles Skeeter2012, 9 Dec 2016 | Read review
“Sea-view recommended - but more expensive”
 of 5 bubbles Jon_Whycer, 1 Dec 2016 | Read review
“Be sure to ask for a room that DOES NOT CONNECT to another room - you hear everything, even at normal voice levels, in the adjacent room.”
 of 5 bubbles MelissaCandfamily, 29 Nov 2016 | Read review
“We had wall room view ... please choose balcony and ocean view”
 of 5 bubbles cleder2016, 13 Nov 2016 | Read review
“Always get a room with ocean view, balcony and at the club level and club access.”
 of 5 bubbles metamorphosismedspaa, 8 Nov 2016 | Read review
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