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Penguin Hotel

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Traveller (417)
Room & Suite (244)
Dining (41)
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Overview
  • Excellent34%
  • Very good29%
  • Average19%
  • Poor7%
  • Terrible11%
Travellers talk about
“ocean drive”(156 reviews)
“welcome drink”(22 reviews)
“south beach”(90 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Beachfront
Non-Smoking Hotel
Restaurant
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,308)
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876 results
Traveller rating
313
234
147
57
125
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LanguageEnglish
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313
234
147
57
125
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All reviewsocean drivewelcome drinksouth beachbeach towelslummus parkfree breakfastperfect locationhappy hourrooms are smallart decopeople watchinglincoln roadmiamipenquinsservercruisehousekeeper
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1 - 5 of 876 reviews
Reviewed 6 days ago

My wife and I stayed at the Penguin for 1 night in February prior to embarking on a cruise. We travelled from the UK and after a long journey arrived late evening. I was initially disappointed to be told that our room was on the...More

Thank Andy S
Response from Sukhee O, Guest Relations Manager at Penguin HotelResponded 5 days ago

Dear Andy, Thank you so much for your kind review. We are delighted to hear that you enjoyed our central location on Ocean Drive, full buffet Ocean Front Terrace Room and service. Thank you for staying with us and we look forward to welcoming you...More

Reviewed 2 weeks ago

Booked this hotel specifically because you could choose king bed with a futon. This was a necessity and when we checked in, we were given a room with only a king bed. Front desk offered to roll in another bed, and when calling another staff...More

Thank eliseoppp
Response from Sukhee O, Guest Relations Manager at Penguin HotelResponded 2 weeks ago

Dear Elise, Thank you for your review and we are terribly sorry to hear about your experience with us. We will address this issues directly with our staff and work on them to further improve our services. Usually, if you requested the rollaway bed in...More

Reviewed 2 weeks ago

I agree with most people that the location is great, close to anywhere you like to go - beach, shopping, restaurants etc. for your vacation. The room is OK for the price we paid. There is one thing I was not aware of but worth...More

1  Thank Jade7132013
Response from Sukhee O, Guest Relations Manager at Penguin HotelResponded 2 weeks ago

Dear Jade, Thank you for your kind review and we are glad to hear that you enjoyed our central location on Ocean Drive. We are sorry to hear about your experience at our front desk and we will address the issue directly with our staff....More

Reviewed 4 weeks ago

So this was not my first stay at the Penguin Hotel. It is the hotel I stay in every year when I visit Miami. I wanted to take a moment to compliment and thank Carmen who assisted us at check in. Now i figure there...More

Thank josfin2018
Response from Sukhee O, Guest Relations Manager at Penguin HotelResponded 3 weeks ago

Dear Joe and Frank, Thank you so much for your 5 star review and we are grateful for your continued stay with us. It is always such an honor to have loyal and kind guests as you are. We are also very happy to hear...More

Reviewed 8 May 2018

Enjoyed our 2 night stay at the Penguin. Staff were great and really enjoyed having drinks and people watching on the deck of the hotel. Older art deco hotel that isn't anything fancy but loved location right across from the beach and on the quitter...More

2  Thank Kram0523
Response from Sukhee O, Guest Relations Manager at Penguin HotelResponded 8 May 2018

Dear Guest, Thank you for your kind review. We are delighted to hear that you enjoyed our Ocean Drive location and complimentary welcome drinks. Again, thank you so much for your kind review and we will continue to improve our services based on a wonderful...More

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About
Amenities
Top amenities
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 126 - USD 292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Miami Beach
#64 On the Beach Hotel in Miami Beach
Room types
Non-Smoking Rooms
Details
Price range
USD 126 - USD 292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Miami Beach
#64 On the Beach Hotel in Miami Beach
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (417)
Room & Suite (244)
Dining (41)
Pool & Beach (15)
Family and Play Areas (3)
Questions & Answers
Ask a question
Nidipersevere
19 February 2018|
AnswerShow all 3 answers
Response from nosbigs | Reviewed this property |
Sorry never booked one and never inquired just call and ask as they do a very good job answering inquiry
1
Vote
TwoBlackCatsInMass
20 February 2017|
AnswerShow all 8 answers
Response from twhitt829 | Reviewed this property |
Yes they have a blanket in the closet with spare pillow. I'm sure you can also request from front desk. Hope this helps
0
Votes
elirad01
27 October 2016|
AnswerShow all 5 answers
Response from Liza S | Property representative |
Hello, Hope this finds you well. We provide valet parking to all of our guests for a fee of 40.00 USD plus taxes per night. This may use valet unlimited times, we only ask you to request vehicle at least 15 minutes in... More
0
Votes
Room Tips
"The only room on the 4th floor"
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"forget getting the oceanfront as it is noisy with street traffic"
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"Stay in the back rooms not oceanview, to noisy"
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"didnt stay here so can only speak about the food"
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