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Four Points by Sheraton Miami Beach

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Four Points by Sheraton Miami Beach
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1,763 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Miami Beach
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Showing 1,079: English reviews
Reviewed 3 weeks ago via mobile

Been here for 24 hours still 3 more Days to go and already bored about how staff here are so little caring. They don't really care. As a platinum member of SPG I confirm that no attitude not willing to solve problems are available here The rooms are old fashioned and not well maintained. Breakfast is very good. Buffet Stile...

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Helpful?
Thank Gustavo E
Camillamaunsell, Quality Assurance Mnager at Four Points by Sheraton Miami Beach, responded to this review

Dear Mr./Ms. Guestavo, Our team would like to thank you for taking the time to answer to our survey. Your feedback is extremely valuable to us, as we strive to improve our quality of service each and every day. We appreciate the comments in regards to the defects that you have dealt with and we would like to apologize for...

Reviewed 3 weeks ago via mobile

This was a decent hotel. Not the top of the line but not the bottom of the barrel either. They got my reservation wrong, I asked and paid for a jr suite with an ocean view. Once I got there I was told that the junior suites are on the bottom floors with not much of a view of the...

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Helpful?
Thank Mschocolet
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Thank you so much for your review, our team would like to thank you for taking the time to answer our survey. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. I am sorry that the room view was not up to your...

Sao Paulo, Brazil
Reviewed 4 weeks ago via mobile

Considering the location (Miami Beach), my family and I were expecting a very good hotel. But is only "regular". Bedroom kind of old, not so nice people, not so good breakfast, good infrastructure though. Good pools and access to the beach. I had a awful experience when I was checking out. I had made my reservation with 4 nights in...

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Helpful?
2Thank Christianrf F
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Our team would like to thank you for taking the time to answer to our survey. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. We appreciate the comments in regards to the defects that you have dealt with and we would like...

Chicago, Illinois
Reviewed 4 weeks ago via mobile

We only stayed here the one night before we left on cruise out of Miami. We arrived late, the staff at the desk were incredibly nice. They asked what brought us to Miami, I told them my wife's birthday. Without even asking, he put us in a beautiful corner room with a gorgeous view. We realized we had forgotten our...

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Helpful?
1Thank Jeff A
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Sir, Firstly I hope your wife had a lovely birthday. Secondly our team would like to thank you for taking the time to answer to our survey. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. We are pleased that you have...

2035
Reviewed 4 weeks ago

Good points first - location is great. Proximity to beach and boardwalk is a definite appeal. Pleasant accommodation & amenities. Sustainable option available (to obtain points or cash vouchers) if forego room service - which is a nice initiative. Nice breakfast selection and pleasant service. Free high speed in-room wifi. Our room on the 9th floor has street view. Our...

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Helpful?
Thank tara1709
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Tara, From your comments overall you seem to have had a very pleasant and enjoyable stay. I'd like to thank you for you review, your feedback is extremely valuable to us, as we strive to improve our quality of service each and every day. Clearly we have room to improve and we would like you to give us the...

Dallas, Texas
Reviewed 18 January 2017

The hotel has a great location in Miami Beach as it it just far away enough from South Beach to avoid all the noise and partying, yet close enough to take a walk or quick ride into the area for restaurant, shopping and more. The hotel is just a few blocks away from a Public Parking Lot that charges about...

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Helpful?
1Thank Avztrakt
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Here at the Four Points we would like to thank you for taking the time to place a review. All feedback and reviews are important to us, allowing us to keep striving to meet guest’s expectations, and improve on areas so we can maintain a pleasant atmosphere. We are very pleased you enjoyed your stay with us and that the...

Hartford, United States
Reviewed 14 January 2017

My wife and I stayed here for two nights before our trip to Key West. The hotel was good. Located right on the boardwalk and beach. Had some issues checking in (I am an SPG Platinum member). Clerk behind the desk forgot to encode my keys when she gave them to me so I had to go back down to...

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Helpful?
Thank Edward N
Danbury, Connecticut, USA
Reviewed 5 January 2017

Nice clean lobby, very friendly and accommodating hotel staff. Rooms are smaller, terrible shower heads. No microwave or fridge in the room. For better view get rooms on higher floors (8th or 9th). View is restricted from lower floors.

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Helpful?
Thank snowymtn
Mexico City, Mexico
Reviewed 3 January 2017 via mobile

Although I was not expecting a great service, given that it's a Four Points, I was surprised at the terrible service provided, mainly due to the understaffing. In the restaurant for dinner there was only one waiter who clearly could not manage the work load. Another example: I requested an upgrade this morning at 11am and it is 7pm and...

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Helpful?
Thank Alfredo B
Reviewed 3 January 2017 via mobile

We stayed for 6 nights between xmas and new years, a family with 3 kids. We are spg members and love the beach. Went to the beach most days, which is right in the back of the hotel and has umbrella/chairs service should you need them. We brought our own. Didn't eat at the hotel so cant speak to the...

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Helpful?
Thank Zin C

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton Miami Beach. We've kept the historical charm and protected Miami Modern exterior of the building in tact while we've updated the interiors for your comfort. ... more   less 

Additional Information about Four Points by Sheraton Miami Beach

Address: 4343 Collins Avenue, Miami Beach, FL 33140
Region: United States > Florida > Miami Beach
Price Range: $232 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Miami Beach 3.5*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Hotels.com and Priceline so you can book your Four Points by Sheraton Miami Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton Miami Beach
Four Points By Sheraton Miami Beach Hotel Miami Beach
Four Points Sheraton Miami Beach
Sheraton Miami Beach
Four Points Miami Beach
Miami Beach Four Points
Miami Beach Sheraton
Four Points By Sheraton Miami Beach Florida
Hotel Style:
#89 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Miami Beach staff and other travellers.
44 questions
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22 days ago
Brooklyn, New York
4 months ago
United Kingdom

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Questions? Get answers from Four Points by Sheraton Miami Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a pool view”
 of 5 bubbles DonWcks, 24 Feb 2017 | Read review
“elevators were not close to rooms so no noise from them, not a long distance either just enough to keep the noise down.”
 of 5 bubbles cindyt356, 22 Feb 2017 | Read review
“Higher floors have better views”
 of 5 bubbles tara1709, 23 Jan 2017 | Read review
“best views on higher floors”
 of 5 bubbles snowymtn, 4 Jan 2017 | Read review
“Upgrade to the ocean view with a balcony”
 of 5 bubbles Rushtotravel, 27 Dec 2016 | Read review
5 of 5