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Four Points by Sheraton Miami Beach

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Traveller (763)
Room & Suite (417)
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Overview
  • Excellent18%
  • Very good35%
  • Average22%
  • Poor12%
  • Terrible13%
Travellers talk about
“south beach”(173 reviews)
“nice pool”(25 reviews)
“hotel restaurant”(18 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton Miami Beach
Special Offer:Breakfast for 2 Included
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Offers from Four Points by Sheraton Miami Beach
Special Offer:Breakfast for 2 Included
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,033)
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1 - 5 of 1,259 reviews
Reviewed 5 days ago via mobile

From inconsistent information to unprofessional service the hotel delivered below standards. Neither bell stand/valet nor front desk staff greeted us. Usually great service makes up for the lack of amenities or location. City view was noisy but clean. Bathroom ceiling had dark water stains. Dinner...More

Thank bengiland
Response from TeamMarriott, Manager at Four Points by Sheraton Miami BeachResponded 5 days ago

Dear bengiland, Thank you for taking the time to share your comments. We strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the appropriate departments and steps have already been taken...More

Hotel's Favourite
Reviewed 18 March 2018 via mobile

OK so not sure what everyone is complaining about. Our room was super clean and had no issues. Sure the property is showing some age if your the type to look in every crack and crevice for lack of touch up paint, but our stay...More

Thank timbo2003
Response from TeamMarriott, Manager at Four Points by Sheraton Miami BeachResponded 18 March 2018

Dear timbo2003, Thank you for choosing the Four Points by Sheraton Miami Beach. We are thrilled to know you loved almost everything we offer, especially your spotless room and the delicious food. We value your feedback and hope to have the opportunity of welcoming you...More

Reviewed 5 days ago via mobile

It's very unfortunate that after staying 6 days at the Four Point Sheraton in Miami with the cost well over $1000.00 the only consolation or compensation is to issue a generic apology.No appropriate action has been taken to prevent any guest from being similarly inconvenienced...More

Thank Shida476
Response from TeamMarriott, Manager at Four Points by Sheraton Miami BeachResponded 5 days ago

Dear Shida476, Thank you for your recent stay and for taking the time to post a review. We sincerely apologize for the issues you experienced in your room, as well as the fact that we did not address this to your total satisfaction. We take...More

Reviewed 1 week ago via mobile

Our family chose this hotel as a quick stop and rest place before our cruise started. To be honest, I read the reviews, and a lot of them were concerning. I don't deal well with bad gusto.Dr service. BUTTTT our experience was awesome. From the...More

Thank Shauntavia S
Response from TeamMarriott, Manager at Four Points by Sheraton Miami BeachResponded 1 week ago

Dear Shauntavia S, Thank you for choosing to stay at the Four Points by Sheraton Miami Beach. We are glad to know you loved the service provided by our courteous associates and enjoyed the comfort of your clean room. We are sorry for the inconvenience...More

Reviewed 2 weeks ago

It was our third stay at the hotel. It has actually become a family tradition to spend our vacation at Sheraton. Vacation with an active toddler is never easy but Anastasia went out of her way to make our stay as pleasant and stress-free as...More

Thank Ilona S
Response from TeamMarriott, Manager at Four Points by Sheraton Miami BeachResponded 2 weeks ago

Dear Ilona, Thank you for the wonderful review of your stay at the Four Points by Sheraton Miami Beach. We are delighted to know you & your kid had an excellent stay with us yet again and loved our friendly service, comfortable accommodation, and nice...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
USD 146 - USD 377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#108 On the Beach Hotel in Miami Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 146 - USD 377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#108 On the Beach Hotel in Miami Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (763)
Room & Suite (417)
Pool & Beach (192)
Dining (45)
Amenities (33)
Family and Play Areas (2)
Questions & Answers
Ask a question
Diann05401
6 March 2018|
AnswerShow all 2 answers
Response from Mark M | Reviewed this property |
Sorry I sat in the sun by the Hotel pool and then took a walk to the beach and had a swim. So never needed a chair on the beach.
0
Votes
Stuart C
3 January 2018|
AnswerShow all 2 answers
Response from Stefanie T | Reviewed this property |
There is a public lot about a block south of the hotel on the other side. I am not sure of the cost but that would probably be your best bet. There is very, very limited street parking on the side streets, which are... More
1
Vote
Stuart C
3 January 2018|
Answer
Response from L0v32trvl | Reviewed this property |
Nothing is in that area. There is a parking lot across the street, but they are expensive best to park at the hotel.
1
Vote
Room Tips
"Choose a room in another hotel"
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"Avoid rooms without view."
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"Stay away!"
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"Ocean view room is worth the extra money"
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