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W South Beach

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W South Beach
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3,347 Reviews from our TripAdvisor Community

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Showing 2,839: English reviews
UK
Reviewed 4 December 2015

Stayed here in August 2015... Lovely time.... Fantastic Hotel... I would say great staff..... But I have called the hotel numerous times trying to get to speak to someone... regarding my bill.....In which I think Ive been overcharged... by a few thousand dollars!!!! Ive been told the staffs in meetings, someone will contact me back... Its thanksgiving.... etc etc Excuse...

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Helpful?
8Thank TayjayUk
Brittany J, Marketing Coordinator at W South Beach, responded to this review

TayjayUk- Thank you for sharing your experience on TripAdvisor. Please accept my sincerest apology your request has not be handled with care and in a timely manner. I can understand how this must be frustrating and it is certainly not the impression we would want you to have especially after enjoying your stay. I would be more than happy to...

Brooklyn, New York
Reviewed 3 December 2015 via mobile

I stayed in the W hotel Miami over the Thanksgiving weekend. I stayed in a two bedroom sanctuary suite with my wife and two younger children. Staff was amazing!! So nice to the kids as well as extremely accommodation to my wife and I. The place is hip and family oriented all in one. Full court basketball and tennis courts...

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Thank alanmaleh
Brittany J, Marketing Coordinator at W South Beach, responded to this review

alanmaleh- Thanks so much for your recent review and for choosing to stay with us over the holiday! I'm thrilled to hear your and your whole family enjoyed your stay. We definitely have something to offer everyone especially as the only hotel on the beach to boast a full basketball and tennis court we have something to keep the kids...

Reviewed 2 December 2015 via mobile

Have to say had an amazing time at the W. Staff were outstanding, location was idyllic and the room was lovely. Concierge service really gave us a great opportunity to experience Miami. Will definitely go back! Breakfast was expensive but plenty of choice. Staff were so friendly and helpful that it was difficult to leave.

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Thank Terri-ann K
Brittany J, Marketing Coordinator at W South Beach, responded to this review

Terri-ann K- Thanks so much for your recent review on W South Beach! I'm thrilled to hear that we made your stay so phenomenal you didn't want to leave! With such amazing views and accommodations I don't blame you. Our team certainly strives to provide the best service and I'm glad to hear it was evident during your time with...

La Plata, Argentina
Reviewed 1 December 2015

I´ve been last week for 7 nights at the hotel and this is like my seventh time there.. Basically, fantastic, every time we go to the hotel is better and better so we can´t wait to return. But besides that, this time I´d like to make some comments about the people, because I think that all employees who go the...

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1Thank Christian C
Brittany J, Marketing Coordinator at W South Beach, responded to this review

Christian C- Thank you so much for your recent review on W South Beach and for taking the time to recognize the amazing staff that made your stay even more memorable! We love welcoming back our repeat guests and I'm so thrilled to hear we continue to raise the bar with each stay! Your kind words have been shared with...

Washington DC, District of Columbia
Reviewed 1 December 2015

We stayed for a long weekend in early November. We were "upgraded" to an ADA room (we did not need this room for any disability reason). Our problem with this room was the towels/bath linens were not even in the bathroom, they were in the closet. The bathroom had zero counter space and no door on our shower (again ADA...

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2Thank katem200
Brittany J, Marketing Coordinator at W South Beach, responded to this review

katem200- Thank you for your recent review although I'm saddened to hear we didn't quite meet your expectations. We would have been more than happy to assist with moving your room but I do certainly understand that packing would have been an inconvenience. We want all of our guests to enjoy their accommodations as that is the most important aspect...

New York City, New York
Reviewed 30 November 2015

I had the pleasure of staying once again in a cool corner two bedroom suite. From the first day we arrived the Staff had gone above and beyond to help us with whatever request we asked for throughout our stay. Sophia at the concierge desk who was warm and accommodating was able to get us last minute prime time reservations...

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Helpful?
Thank ButterflyFreee
Brittany J, Marketing Coordinator at W South Beach, responded to this review

ButterflyFreee- Thank you so much for your recent review on W South Beach! I'm so thrilled to hear your enjoyed every element of your stay and had some many wonderful interactions with the staff. I'm glad the team was able to help optimize your time here. While I must agree the décor and views here are amazing, it's also so...

Munich, Germany
Reviewed 29 November 2015

This is the worst W Hotel in terms of Service that I have ever been to. I was scheduled to stay alone but a friend at last minute wanted to see me and so i called to change the room from a king sized to two beds through the Starwood Platnium hotline. I was told it was not a problem....

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5Thank euroboyde
Brittany J, Marketing Coordinator at W South Beach, responded to this review

euroboyde-Thank you for sharing you recent review. I’m saddened to learn about the challenges you encountered during your stay. This is certainly not the experience we wanted you to have. Please accept my sincerest apologies you were given inaccurate information on our bedding options. This miscommunication should have been handled with more care as well as your dietary needs and...

Great Neck, New York
Reviewed 29 November 2015 via mobile

Had a fabulous time during our stay at the W. The room was great and the service was fabulous. Oscar, at the pool, was exceptionally helpful...greeting us by name, with a smile every morning, while patiently finding us chairs. I would highly recommend this hotel.

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Thank egilad
Brittany J, Marketing Coordinator at W South Beach, responded to this review

egilad- Thanks so much for your recent review of W South Beach! I'm glad to hear you enjoyed your stay with us. How awesome Oscar helped optimize your time at the beach while adding a little personalized service. We hope to welcome you back soon! All the best, Brittany.Jarrin@whotels.com

Zug, Switzerland
Reviewed 24 November 2015

As expected, the W is a very stylish and hip location. We got a fabulous room, actually a studio which faces directly to the beach. The staff is super friendly and helpful from the restaurant to the beach. One surprise was that the beach chair is free but not the umbrella which makes sense in the Florida sun.

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Thank rpitton
Brittany J, Marketing Coordinator at W South Beach, responded to this review

rpitton- Thank you so much for your recent review! I'm glad to hear you enjoyed your room and view as well the friendly service provided by the team. Our location is something to be rivaled as we are so close to all the local attractions and fun and we sit on the best part of the beach! You'll find that...

New York City, New York
Reviewed 24 November 2015

Two LT SPG Plats were blown away by the impressive touches and amazing service provided by the best staff in the W family. And that is just the headline! We came to the South Beach W for a milestone birthday weekend... partly because it was just convenient to travel to from Manhattan and our familiarity with the location made it...

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Thank Rik P
Brittany J, Marketing Coordinator at W South Beach, responded to this review

Rik P- Thank you so much for your recent review on W South Beach! As Lifetime Platinum members you could have gone to so many other hotels even here in Miami and we are thrilled you chose to stay with us for your special occasion! I'm happy to hear you enjoyed your suite and the delectable menu offerings at WET....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
At The W South Beach, wake up to spectacular sunrises over the Atlantic or wind down to scenic sunsets in 395 rooms and bungalows featuring the best of resort living. ... more   less 

Additional Information about W South Beach

Address: 2201 Collins Avenue, Miami Beach, FL 33139-1717
Region: United States > Florida > Miami Beach > City Center
Price Range: $503 - $1,874 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W South Beach 5*
Number of rooms: 395
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Cheap Tickets, Hotels.com and Jetsetter so you can book your W South Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w South Beach Hotel Miami Beach
w Hotels Miami Beach
w Hotel Miami Beach
W South Beach Miami Beach, Florida
Hotel Style:
#1 Business Hotel in Miami Beach
#2 Romantic Hotel in Miami Beach
#5 Spa Hotel in Miami Beach
#5 Family Hotel in Miami Beach
#7 Luxury Hotel in Miami Beach
#8 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from W South Beach staff and other travellers.
36 questions
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Questions? Get answers from W South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ocean view rooms, although that may be most, but not all.”
 of 5 bubbles 554paulv, 19 Mar 2017 | Read review
“Rooms facing south are my fav. I've stayed on many different floor levels-all of them are great for views”
 of 5 bubbles AJBDad, 16 Mar 2017 | Read review
“Our 17th floor, "spectacular ocean view room" had a balcony on the South facing side, with a view of the beach and the city of Miami.”
 of 5 bubbles P5435VUdavidn, 14 Mar 2017 | Read review
“Mega Ocean view is the way to go for a nice couple stay .....”
 of 5 bubbles , 6 Mar 2017 | Read review
“High floor”
 of 5 bubbles mindywein, 5 Mar 2017 | Read review
5 of 5