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The location is perfect. Our room was beautiful, spacious and well appointed. We had amazing view! Beach is easily accesible. All the staff are really friendly and helpful.
Would recommend this hotel to everyone.
From the day I booked my stay at the W South Beach I’ve been impressed and amazed at the level of service and responsiveness that I received from this hotel.
Upon booking I was contacted by Manon R, W insider. She informed me that she...More
1 Thank MarcM3270
Response from Biancaprado, Manager at W South BeachResponded 4 weeks ago
Welcome Marc M,
First and foremost, thank you for staying at W South Beach, and for taking the time to write about your stay with us. We are delighted that you were able to have an overall exceptional experience. The team and I are also...More
I am sitting in my room at 6 pm and the room has not been cleaned yet. I've called the front desk 3 since 5 pm times to no avail. Every imaginable excuse. Housekeeping has been notified, noone is available, you opted out, we are...More
Thank Boris M
Response from Kiana H, Manager at W South BeachResponded 4 days ago
Dear Boris M,
First and foremost, thank you for staying at W South Beach, and for taking the time to provide us with your feedback. We value your review seriously, and are truly sorry to hear about your experience with our level of our service....More
This was my first time in Miami and my boyfriends second. We stayed here for 4 nights in May.
On arrival the staff seemed very pleasant and friendly, although we did wait a while for our room.
Our stay in the W Hotel was nice...More
Response from Kiana H, Sales Coordinator at W South BeachResponded 5 days ago
Good morning MissBritten,
First and foremost, thank you for taking the time to share your valuable feedback with the Trip Advisor community.
We strive for a superior customer service experience across all facets of the hotel and it is clear that this was not met...More
Excellent amenities and staff. I travel to South Beach on a regular basis and do not even bother checking other places around. Perfect combination of comfort, style and relax time right on the beach and surrounded by the best restaurants in town. To top it...More
Response from Kiana H, Manager at W South BeachResponded 1 week ago
Thank you for your wonderful review. It's our top priority to ensure that your experience is convenient and limitless.Thank you for your excellent note about our talent. We can't wait for your return! During your next experience with us, help yourself to our...More
At W South Beach, wake up to spectacular sunrises over the Atlantic or wind down to scenic sunsets. Our hotel in South Beach, Miami, Florida offers 395 rooms and bungalows featuring the best of resort living. ...MoreLess
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.