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W South Beach

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W South Beach
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3,312 Reviews from our TripAdvisor Community

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Showing 2,811: English reviews
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New York City, New York
Reviewed 5 days ago NEWvia mobile

After all of the hype and fanfare surrounding this category seven (Starwood Property) we came in with high expectations. Unfortunately they were dashed pretty quick. Waiting in line for 20 min to check in with only 2 staff on duty for check in with some counters sitting empty, started the experience. We waited over an hour after we got our...

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Helpful?
Thank Finehotel123
micheller0driguez, Executive Assistant at W South Beach, responded to this review

Welcome Finehotel123, Thank you for your feedback. We are sorry to hear your expressed disappointment about you check-in process, and experience being in the hotel. We make it our top priority to ensure your satisfaction, and it is clear that this was not met during your stay with us. We would like to discuss your experience of W South Beach...

Glastonbury, Connecticut
Reviewed 6 days ago NEWvia mobile

Best service all the employees are very attentive . Great place to vacation. If you just want to relax for a weekend this is the place to go. Go to the wet bar and see Maria Soie she is one of the servers at the pool you will love her.

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Helpful?
Thank dulcemoom
micheller0driguez, Marketing Coordinator at W South Beach, responded to this review

Welcome dulcemoom, Thank you for your rave review! I'm delighted you enjoyed our pool, WET, and our WET Bar & Grille. Thank you for your note about Maria and the rest of our talent. I'm thrilled that we surpassed your expectation for your stay at W South Beach. The next time you're with us, be sure to enjoy your two...

Reviewed 1 week ago via mobile

The W is getting a little dated but still nice of course. The service is very good.The pool area and chairs are not enough for the guests.We went by the pool at nine o'clock and everything was taken.One should come at six am to get a spot. In my opinion the hotel is overpriced for what it has to offer.

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Helpful?
1Thank Milena P
micheller0driguez, Marketing Coordinator at W South Beach, responded to this review

Welcome Milena P, Thank you for your feedback. I'm glad you enjoyed our services! We are sorry to hear your expressed disappointment about our pool, WET, and your experience being in the hotel. We make it our top priority to ensure your satisfaction, and it is clear that this was not met during your stay with us. We would like...

Tamborine Mountain, Australia
Reviewed 1 week ago via mobile

Stopped in here for a wine however they have the most beers on tap that I have ever seen Wine was on the expensive side and the beers were well priced At the time the Miami boat show was on so lots of people around

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Helpful?
1Thank Gaile1958
micheller0driguez, Marketing Coordinator at W South Beach, responded to this review

Welcome Gaile1958, Thank you for your review. I'm glad that you enjoyed our selection of beers on tap, and that you enjoyed your stay during the Miami Boat Show. We're thrilled to be located close to the local hotspots and major events of the city, and I'm delighted that you felt in the middle of the buzz during your stay...

Naperville, Illinois
Reviewed 1 week ago

If I could give zero points I would. Truly a bad decision to stay at the W Hotel. Service is non-existent. While their staff means well and were friendly, there's not enough to handle things as they should be. Service was slow, slow, slow to the point of being non-existent. Three of the five days we were at the hotel...

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Helpful?
2Thank 368frankm
micheller0driguez, Marketing Coordinator at W South Beach, responded to this review

Welcome 368frankm, Thank you for taking the time to share your valuable feedback with the Trip Advisor community. It was very unfortunate to learn of the challenges you encountered during your stay. At W South Beach, it is always our goal to provide our guests with a truly memorable experience, and I am sorry we missed impressing you. Guest satisfaction...

Saudi Arabia
Reviewed 1 week ago via mobile

فندق نظيف وغرفه واسعة وعالشاطئ ع طول . قريب من Lincoln road لكن بعيد من الأماكن السياحة والمهمة مثل الاوتلت . النت مجاني وسريع We stayed at W for 3 nights. The lobby and room are clean and view of room was breathtaking 😍😭💘 . But no one of the important attraction near from hotel except the beach . That...

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Helpful?
1Thank Princess A
micheller0driguez, Marketing Coordinator at W South Beach, responded to this review

Welcome Princess A, I'm delighted that you enjoyed your room and the ocean view from your private balcony, as well as our location in the heart of the city and close to Lincoln Road! I'm also glad you enjoyed our Living Room. I'm sorry that some aspects of your experience did not meet your expectation. We would like to learn...

New York City, New York
Reviewed 1 week ago via mobile

Nice staff. Rooms a little dated and a dirty. Very loud music so make sure you are on a high floor. Location is great. Partial ocean views are really views of the street. Turn down service is very minima.

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Helpful?
1Thank Traveler0032
micheller0driguez, Executive Assisstant at W South Beach, responded to this review

Dear Traveler0032, First and foremost, thank you for staying at W South Beach, and for taking the time to write about your experience with us. The team is disappointing to know that we failed to meet your expectations during your stay. We take our guests' feedback into serious consideration. Our hotel manager would like to discuss this further with you....

Montreal, Canada
Reviewed 1 week ago

Stayed one night for valentines day. Great service, great location, spectacular room had beautiful ocean/city view, large balcony, big bathroom with standing shower, great sound system. Only problem we faced during our stay was that even after having checked in 2 hour prior or room was not linked to our name/credit card #,so they asked if it was possible to...

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Helpful?
1Thank Rob B
micheller0driguez, Executive Assistant at W South Beach, responded to this review

Dear Rob B, First and foremost, thank your for staying at W South Beach, and for taking the time to write about your stay with us. We are delighted that you were able to have an overall exceptional experience. The team and I are also thrilled to know to hear you enjoyed your beautiful view and spacious room! We would...

Columbia, South Carolina
Reviewed 1 week ago via mobile

Located right on South Beach, it is not inexpensive but it is nice. It's got a nice vibe and pool area. It also has a nice gym and the food is pretty good. It has a nice mix of family, adult and business crowd.

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Helpful?
1Thank David C
micheller0driguez, Marketing Coordinator at W South Beach, responded to this review

Welcome David C, Thank you for your review. I'm glad you enjoyed our location in the heart of South Beach. I'm also delighted to hear you enjoyed the vibe throughout the hotel, our pool WET, our gym FIT, and our on-property dining options. During your next experience with us, feel free to use your 2 complimentary lounge chairs at SAND...

Miami Beach, Florida
Reviewed 2 weeks ago via mobile

The service at this hotel was impeccable. The rooms were top-notch. I believe all of them have ocean views which is a big plus compared to other hotel in Miami Beach. However, the pool is way to small with not enough seating. There are 346 rooms with only seating for about 200. If you are not up at 9am to...

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Helpful?
1Thank Adina S
micheller0driguez, Marketing Coordinator at W South Beach, responded to this review

Welcome Adina S, Thank you for your review. I'm delighted you enjoyed our service excellence and your room. We're sorry if aspects of your stay fell short of your expectation. For your next visit with us, help yourself to our offers on our website. Our Baby It's Cold Outside package includes a reserved daybed at SAND for the day, 2...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At The W South Beach, wake up to spectacular sunrises over the Atlantic or wind down to scenic sunsets in 395 rooms and bungalows featuring the best of resort living. ... more   less 

Additional Information about W South Beach

Address: 2201 Collins Avenue, Miami Beach, FL 33139-1717
Region: United States > Florida > Miami Beach > City Center
Price Range: $522 - $1,630 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W South Beach 5*
Number of rooms: 395
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Priceline, Hotels.com, Cheap Tickets and Travelocity so you can book your W South Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w South Beach Hotel Miami Beach
w Hotels Miami Beach
w Hotel Miami Beach
W South Beach Miami Beach, Florida
Hotel Style:
#1 Business Hotel in Miami Beach
#2 Romantic Hotel in Miami Beach
#5 Family Hotel in Miami Beach
#6 Spa Hotel in Miami Beach
#8 Luxury Hotel in Miami Beach
#9 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from W South Beach staff and other travellers.
36 questions
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Questions? Get answers from W South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select another hotel”
 of 5 bubbles 368frankm, 18 Feb 2017 | Read review
“Be prepared for problems and disappointment”
 of 5 bubbles samscout234, 12 Feb 2017 | Read review
“ocean view if you can”
 of 5 bubbles DebraT886, 11 Feb 2017 | Read review
“Best Western any floor 1 though 5 is fine. A/C worked great, sheets and place was spotless, all good.”
 of 5 bubbles 880chawnw, 10 Feb 2017 | Read review
“get a good porch”
 of 5 bubbles HowardF734, 7 Feb 2017 | Read review
5 of 5