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SLS South Beach

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SLS South Beach
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2,025 Reviews from our TripAdvisor Community

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There are newer reviews for SLS South Beach
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Showing 1,817: English reviews
Reviewed 1 week ago via mobile

Got charged over $1000 to my credit card in 2 separate transactions, 3 days after I checked out. On top of the charge for expenses I incurred during my stay. Sent emails asking why and no response. Thieves! Travellers beware. Do not give them your credit card at check in.

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Helpful?
Thank John C
SLSSobe, Front Office Manager at SLS South Beach, responded to this review

Dear John C, Thank you for your feedback in regards to your recent stay. Our goal is to provide the best guest service anywhere in the industry, I apologize that your experience was not that great. Your comment has been shared with our management team so we can improve. The next time you’re back in town, let me know! I...

Louisville, Kentucky
Reviewed 1 week ago

Rooms are small, but can't beat the location. The pools are fun and great parties. Top notch service and friendly. A little pricey for what you get, but not too bad. Amenities are nice and you can walk to a lot.

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Helpful?
1Thank dwillywill
Old Saybrook, Connecticut
Reviewed 1 week ago

My friend and I stayed at the SLS for two nights this past week. We loved the entire experience and decor of the property. The staff was wonderful and accommodated all our needs. Loved the pool areas. The only issue we had was that there wasn't any closet in the room and only one small drawer. We go to South...

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Helpful?
1Thank Margaret A
SLSSobe, Front Office Manager at SLS South Beach, responded to this review

Dear Margaret A, Thank you very much for your wonderful review. I am happy to see that your experience was perfect and our lovely staff took great care of you. Please let me know next time you would like to visit Miami and I will personally make sure your stay is another great one! Until next time take care and...

New York City, New York
Reviewed 1 week ago via mobile

Went to the beach everyday while I stayed here and PJ was by far the best helper in the whole hotel!! He was super attentive always asking if everything was ok. Definitely made our beach days more relaxing and fun!

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Helpful?
1Thank frcb19
SLSSobe, Front Office Manager at SLS South Beach, responded to this review

Dear frcb19, It is great to know that you had a nice stay. We hope to see you back soon! Thanks for the 5 star review! Warm regards, Kinson Lazarre

New York City, New York
Reviewed 1 week ago

Stayed here at the last minute for one night, and somehow got upgraded to a penthouse suite. HUGE suite, with cool decor. The lobby is very nice and has a cool vibe. Great experiences with all the staff.

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Helpful?
1Thank Elizabeth G
SLSSobe, Front Office Manager at SLS South Beach, responded to this review

Dear Elizabeth G, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Sincerely, Kinson Lazarre

Reviewed 1 week ago via mobile

Came for spring break went down to the beach PJ at the beach was great! So kind and accommodating!!! Helped out with everything we needed and was prompt with service and helped us out with chairs and towels at the beach!

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Helpful?
1Thank maggie d
SLSSobe, Front Office Manager at SLS South Beach, responded to this review

Dear maggie d, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Sincerely, Kinson Lazarre

nantucket
Reviewed 2 weeks ago

Well with the price and the rating one would expect service, which was rude at the pool. The rooms are tiny, the showers great, the coffee always tepid, and if you think $13 for a bottled water on the beach is just fine, them this pretentious hotel is or you.

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Helpful?
Thank nanman
SLSSobe, Front Office Manager at SLS South Beach, responded to this review

Dear nanman, Thanks for taking the time to give us feedback. We take honest comments from people like you very seriously. It pains us to hear the not-so good stuff, but it helps us learn and improve! Sincerely, Kinson Lazarre

Ruston, Washington
Reviewed 2 weeks ago

SLS did a great job accommodating us during our visit. We arrived early because we were on a cruise and they were helpful with storing our luggage until we could get into our room. We were able to use the pool and anything else we needed. The Concierge helped us set up an excursion to do an airboat ride and...

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Helpful?
1Thank Kevin M
SLSSobe, Front Office Manager at SLS South Beach, responded to this review

Dear Kevin M, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Sincerely, Kinson Lazarre

New Delhi, India
Reviewed 2 weeks ago via mobile

Great Location - Next to south beach. The room was large, well decorated. You couldn't see the sea because of all the palm trees and my actual view was of other buildings. All in all, this was a wonderful property to spend your Miami vacations.

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Helpful?
1Thank toomuchcliche
SLSSobe, Front Office Manager at SLS South Beach, responded to this review

Dear toomuchcliche, Thanks so much for your kind remarks – they’ll be shared with our staff. We hope we get the chance to welcome you back again. Please call me for any future reservations and I will make sure we take care of you. It’s the least we can do to sincerely thank you for taking the time to write...

Kelowna, Canada
Reviewed 2 weeks ago

Love this area of Miami - the beach goes on forever and there's an amazing walking path alongside as well! Great people watching, fantastic (EXPENSIVE) food and drink, lots of shopping too! I love the culture in this area, there's a fabulous Cuban influence! The SLS IS a wonderful hotel, service is very good, rooms clean and bed was comfy....

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Helpful?
1Thank valbritishcolumbia
SLSSobe, Front Office Manager at SLS South Beach, responded to this review

Dear valbritishcolumbia, Thanks for taking the time to give us feedback. We take honest comments from people like you very seriously. It pains us to hear the not-so good stuff, but it helps us learn and improve! We love that you were impressed with our amenities. Hopefully we get a chance to host you next time! Sincerely, Kinson Lazarre

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Amenities

Highlights
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
Your luxury hotel in South Beach, where you can call on close friends,Philippe Starck, Chef José Andrés and Lenny Kravitz for a beachfront getaway like no other. Tuck away in our Miami boutique hotel, score the hottest reservations in Miami or play it coy at Hyde Beach, no matter your destination at SLS Hotel South Beach, you can always count on welcoming service, redefined luxury, and undeniable style. At SLS, you don't need to go to South Beach. South Beach has come to you. ... more   less 

Additional Information about SLS South Beach

Address: 1701 Collins Avenue, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach
Price Range: $338 - $1,238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — SLS South Beach 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
SLS South Beach Miami Beach, Florida
Hotel Style:
#13 Business Hotel in Miami Beach
#28 Luxury Hotel in Miami Beach
#32 On the Beach Hotel in Miami Beach
#34 Romantic Hotel in Miami Beach
#40 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from SLS South Beach staff and other travellers.
20 questions
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Questions? Get answers from SLS South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West upper floors are quiet, but parking at $44/nite. No”
 of 5 bubbles nanman, 14 Mar 2017 | Read review
“Villa over the pool was extremely loud Friday and Saturday night until after 2am. ”
 of 5 bubbles JayEye19, 28 Feb 2017 | Read review
“Need a small closet, one more garbage can and one more hook in the bathroom”
 of 5 bubbles jimnast, 27 Feb 2017 | Read review
“Best ocean views are above floor 7”
 of 5 bubbles 785RobW, 8 Feb 2017 | Read review
“Make sure the room is not the size of a closet”
 of 5 bubbles marciar2014, 1 Feb 2017 | Read review
5 of 5