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As much as I would want to say its a nice hotel - overall its not great for the money they charge. The rooms are stylish decor but very uncomfortable from the sink to the layout (there is also no closet or place to hang...More
Hotel is incredible. Everything about it...location, customer service, room decor, cleanliness, amenities, dining, drinks, pool and bar area, beach access. Literally everything was Incredible. Very upscale hotel but worth every penny. Will stay here again for sure.
Raymond from the front desk staff was super helpful and worked to meet my needs outside of the norm. It was very much appreciated. He worked with my early departure and made arrangements for my breakfast well before the restaurant opened.
My friend and I just finished a week long stay at the SLS South Beach and have only positive things to say. From the moment we checked in, Javier, the front desk agent, was nothing but professional and accommodating. The hotel was incredibly stylish and...More
4 Thank Matthew S
Response from mel r, Front Office Manager at SLS South BeachResponded 3 days ago
Dear Matthew S ,
It was a pleasure hosting you during your recent visit. Javier and I take great pride in providing great personalized service; I am happy that you noticed. Thank you so much for your detailed feedback regarding your stay and your experience...More
Ralph did a fantastic job setting me and my friend up in a beautiful area in front of the ocean!
I would easily take this area of the beach over south beach proper. Cleaner, nicer people, and better service.More
Thank Ashley G
Response from mel r, Front Office Manager at SLS South BeachResponded 6 days ago
Dear Ashley G ,
Thanks so much for your kind remarks – they’ll be shared with Ralph. We hope we get the chance to welcome you back again. Please call me for any future reservations and I will make sure we take care of you....More
Response from pageslady | Reviewed this property |
As a guest of the hotel, you can get a lounge chair(if one is available) for free, but it is expected that you will tip the pool person for giving you towels and water.
The pool party is a Rip-Off extra. Avoid it.