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Crowne Plaza Miami Airport

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#28 of 122 Hotels in Miami
Certificate of Excellence
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Crowne Plaza Miami Airport
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1,208 Reviews from our TripAdvisor Community

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Showing 856: English reviews
Reviewed 2 days ago NEWvia mobile

Crowne Plaza staff especially Gloria Restaurant staff asset to the hotel. OMG she is exceptionally helpful. Bar staff very friendly. Highly recommend the hotel.Dinner portions great. Excellent service Thank you.

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Helpful?
Thank Shekhar K
Moody, Alabama
Reviewed 4 days ago NEWvia mobile

We stayed here with a large group heading out on a cruise the next day. Originally booked one room for four but was not aware that the double rooms have just that double beds not queens. We saved the double beds for our adult sons and arranged a king for my husband and I. Enjoyed the Cuban restaurant across the...

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Helpful?
Thank LeeG62
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear LeeG62, Thank You for sharing this review with us. We are happy that you enjoyed your stay and the flexibility our location offers. Your recommendation of our hotel is also very much appreciated. Wishing you safe and relaxing travels.

Sarasota, Florida
Reviewed 1 week ago via mobile

Our group checked in during the middle of training, so there was some confusion at the front desk, but our room was great. Two queen size beds with plenty of room to get around them. Desk with chair, dresser, bench for suitcases. Newly decorated. Big bathroom counter along with nice shower/tub combo. Leave your car and take the shuttle to...

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Helpful?
Thank revlisad
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear revilsad, Thank You for taking time to share with us your post visit comments. They are very much appreciated. Best wishes for safe and enriching travels.

San Jose, California
Reviewed 1 week ago

We have stayed here several times as it is very close to airport . . . that's the good news. No place near to eat breakfast, so you have to eat in the hotel and it's a little pricey for what you get. Rooms are OK, low flow on the shower but they do have hot water. No coffeemaker in...

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Helpful?
1Thank Reno D
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Reno D, we wish to express our concern and disappointment that we could not deliver what we normally are capable of. Please accept my apology for the letdown and the aggravation this has caused you, along with the personal promise to never stop focusing on service and product consistency for all of our guests. Regarding the shuttle service, we...

Stockbridge, Georgia
Reviewed 1 week ago

The hotel provides a shuttle from the airport to the hotel that runs every 20 minutes. It is difficult to find and get the shuttle to pick you up when arriving at the airport. The rooms are clean and neat and the staff is friendly. The price is high in comparison to other accommodations. Although it is "centrally located" their...

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Helpful?
Thank B F
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear B F, we find the information contained in your review informative and benefical for others that seek the best location for their visit to the Miami Airport area. Thank You very much for taking the time to publish your feedback. Wishing you safe and relaxing future travels. PS: The restaurants described in the above review are all within easy...

North York Moors National Park, United Kingdom
Reviewed 1 week ago

The rooms here are good for business. Excellent wi-fi, a good work desk, very comfortable bed and decent bathroom facilities. I have often wondered why shower gel is not available in most IHG hotels? The room did not have a fridge but as soon as I mentioned this at reception there was a fridge delivered and plugged in within 10...

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Helpful?
Thank Philip C
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Philip C, Thank You very much for your detailed post stay observations. I find them to be very helpful in directing attention to areas in need of closer monitoring to ensure improvements in their service consistency. I am pleased to read that our new Wifi system performed well during your visit. Thank you for selecting our hotel and best...

Caracas, Venezuela
Reviewed 3 weeks ago

Happy new year, 2016 I traveled a lot and every time I went to this property one of its best assets is Mrs. Autrice, even if she Is not available I did the line to await for her outstanding customer service, I stayed in December for work and from the moment I called the hotel for the shuttle I knew...

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2Thank Alfredo Jose G
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Alfredo Jose G, Happy New Year to you as well along with a heartfelt Thank You for your loyalty and the generous review posted. My Business partner Autrice loved the recognition of her services and the positive influence she has during your visits. Wishing you safe travels and looking forward to service you again during the New Year

Barcelona, Spain
Reviewed 3 weeks ago

Bad experience on this hotel. There are dirty dishes on the corridors all over the night everywhere, i had to pay 15 US$ for the parking, unexpected. The AC is to high, it is cold on the corridors, and the rooms, they wanted to charge to keep the baggage. The breakfast is ok and it is close to the airport...

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Helpful?
Thank David M
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear David M, please accept my personal apology for the disappointing stay with us. While painful, I do Thank You for sharing your observations and promise to use them to maintain our focus on service and product delivery consistence. Wishing you a Happy New Year and safe travels.

Tallinn, Estonia
Reviewed 3 weeks ago

Everything just perfect. For business in Miami this central located hotel is just the best. The restaurang is just among the best in Miami. Staff is just great in the hole hotel. For me this is the prefereble hotel when I visit Miami for business. Lars.

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Helpful?
Thank larsnordqvist
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear larsnordqvist, we are very happy to note your satisfaction with our hotel. Thank You very much for sharing your comments and know that we will always be available when we can add to the enjoyment of your stay with us. Best wishes for a Happy and successful New Year. May all your travel be safe and productive.

Lincoln, New Hampshire
Reviewed 4 weeks ago

Whenever my company flies me down to Miami for business they always put me in the Crown Plaza by the airport. The hotel has a lounge on the first floor with food and a bar. The room service can also be ordered from this lounge if you don't want to call. There is a pool on the 2nd or 3rd...

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Helpful?
1Thank William D
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear William D, we truly appreciate you frequenting our hotel and the informative feedback posted. Surely others will find it beneficial when looking for a suitable accommodation in the Airport area. Wishing you safe travels and Happy New Year

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Convenience, comfort and personal service makes the Crowne Plaza Miami International Airport hotel an ideal destination for business and leisure travelers. The Crowne Plaza hotel MIA, located on NW Lejeune Rd, is only half a mile from the MIA terminals with 24-hour complimentary MIA shuttle service. Our hotel offers a complete package of guest amenities, including a full service restaurant, lounge, a South Beach style pool, and fitness center. Complimentary wireless Internet access is available in all 305 rooms and public space. To make your stay even more convenient, we offer on demand remote printing capabilities in our business center (complimentary for registered guests). This Miami hotel is within walking distance to many restaurants and entertainment. Transportation can be arranged to the Port of Miami and shuttle service is also available to the popular Dolphin Mall (both services are available for a small fee). Enjoy being just minutes away from trendy South Beach, Port of Miami, Coconut Grove nightlife and Coral Gables. **We are a non-smoking hotel.** The hotel is centrally located near Miami International Airport and putting all the excitement of Miami within easy reach makes us one of the most convenient hotels in Miami. ... more   less 

Additional Information about Crowne Plaza Miami Airport

Address: 950 NW 42nd Ave., Miami, FL 33126
Region: United States > Florida > Miami
Price Range: $139 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Miami Airport 3.5*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with IHG, TripOnline SA, Booking.com and Travelocity so you can book your Crowne Plaza Miami Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Miami Airport Hotel Miami
Miami Crowne Plaza
Crowne Plaza Miami Airport Florida
Hotel Style:
#11 Best Value Hotel in Miami
#21 Romantic Hotel in Miami
#24 Business Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Miami Airport staff and other travellers.
47 questions
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canada
4 months ago
canada
Nashville, Tennessee
Commerce City, Colorado

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Questions? Get answers from Crowne Plaza Miami Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the 4th floor.”
 of 5 bubbles renod483, 15 Jan 2017 | Read review
“On top of the flat”
 of 5 bubbles David26M, 1 Jan 2017 | Read review
“If you are sensitive to noise, ask for a room that doesn't face the airport runway.”
 of 5 bubbles 897antoinettep, 10 Dec 2016 | Read review
“Pool is on the 2nd floor, which might have more noise if you are there during the day.”
 of 5 bubbles 484rf, 10 Nov 2016 | Read review
“Could not hear the airplanes in any space.”
 of 5 bubbles KENNETHK301, 29 Oct 2016 | Read review
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