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PULLMAN Miami Airport hotel

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#41 of 121 Hotels in Miami
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PULLMAN Miami Airport hotel
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3,851 Reviews from our TripAdvisor Community

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There are newer reviews for PULLMAN Miami Airport hotel
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Showing 2,095: English reviews
Nassau, Bahamas
Reviewed 1 May 2013

We had a good stay. The staff were courteous and obviously desired to please. The front desk were responsive. . The rooms were clean and well appointed. The restaurant is delightful Overall I enjoyed it.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank luthermcdonald
B_Nagesvaran, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you very much for your review. We truly appreciate you taking the time to detail your experience, and we are so pleased that you had a pleasant stay with us. We hope to see you again very soon. Sincerely, Balendra Nagesvaran General Manager

Key West, Florida
Reviewed 30 April 2013

We always choose Sofitel Miami when traveling to and from Miami. We are welcomed back and treated very well by the staff. Our special requests are honored when possible. The dining room has wonderful food and also a great staff....Carlos, Carlito, Luz and the "suits" pitch in and add to the elegant atmosphere. Ricardo always has a smiling greeting and...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Philippatravels
B_Nagesvaran, General Manager at PULLMAN Miami Airport hotel, responded to this review

We truly value your loyalty to the Sofitel Miami, and it is with great honor that I will share your compliments with all of our ambassadors who work diligently to demonstrate the French Elegance Sofitel is known for around the world. Thank you for your patronage. We look forward to welcoming you back for another Magnifique stay in sunny Miami....

Schaumburg, Illinois
Reviewed 28 April 2013

We loved this hotel. The staff was so pleasant , friendly and helpful. Our room was comfortable and clean. The restaurant food was excellent. The pool area was clean and the chairs and lounges were very comfy. We would definitely stay there again.

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Helpful?
Thank Barga51
B_Nagesvaran, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you very much for your kind words. We are delighted to know that you enjoyed our large and comfortable rooms, as well as the French “Art de la Table” we strive to be known for around the world. We look forward to welcoming you back! Warm regards, Balendra Nagesvaran General Manager

California
Reviewed 28 April 2013

Truly a let down from Day 1. I arrived to find out the room I reserved wasn’t available- now I was in a double room not King- Also unable at first to locate FEDEX shipped to me (which hotel charges fee for) he next issue is the horrible service received from a "Julie" at front desk- I asked for the...

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1Thank BiotechCalifornia
B_Nagesvaran, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you very much for taking the time to share your comments. I sincerely regret to read that you did not enjoy your stay with us. At Sofitel, we strive to provide an exclusive service experience for every guest; therefore, your feedback is very important to us. Please allow me to express my deepest apologies in regards to the inconveniences...

new york
Reviewed 26 April 2013

I was very satisfied with my hotel stay. While the pool area is not that large, it never filled up and the lounge chairs were very comfortable. I had a fridge in my room and there is a supermarket 2 blocks away. I had a smoking room which was very comfortable with bottled water provided daily.

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Helpful?
Thank uesny
B_Nagesvaran, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you very much for recommending the Sofitel Miami. Our entire team is looking forward to welcoming you back and stands at your service with any special request you may have. Sincerely, Balendra Nagesvaran General Manager

Rio de Janeiro, RJ
Reviewed 22 April 2013

An amazing service from reception desk to the Lavin amenities in bathroom ! Macarons and chocolates in the room . Good food, we ate in the room. Near by the airport. I just stay for a stop over, comming back from Orlando. I certainly will be back !

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Helpful?
Thank danirosasiq
B_Nagesvaran, General Manager at PULLMAN Miami Airport hotel, responded to this review

Dear Danirosasiq: Thank you very much for your kind words on the quality of our Lanvin bathroom amenities and delightful macarons, all part of the French Elegance we strive to be known for. I will proudly share your compliments with our Front Office Ambassadors and personally recognize them for their amazing service. Our entire team is looking forward to welcoming...

Cleveland, OH
Reviewed 22 April 2013

We have stayed at the Sofitel before and have always enjoyed our stay there. This trip was a little disappointing. The shuttle from the airport was terribly overcrowded to the point of being dangerous for the riders. The check-in process was lengthy due to some issue with an athletic team trying to get their room straightened out, and the restaurant...

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Helpful?
Thank av8tr
B_Nagesvaran, General Manager at PULLMAN Miami Airport hotel, responded to this review

Dear av8tr: Thank you very much for taking the time to share your comments, and please allow me to express my sincerest apologies for the inconvenience you experienced during your recent visit. I can assure you that we have already taken the necessary measures with our Front Office Manager and Executive Chef in order to review our check-in procedures and...

Leeds
Reviewed 21 April 2013 via mobile

Stated here for two nights prior to a cruise! Staff, food and the rooms were nice and fit for purpose! Breakfast in the hotel was lovely and the drinks reasonable Check in and out a bit slow but not the end of the world! I would happily stay again!

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Helpful?
Thank yksglobetrotter
B_Nagesvaran, General Manager at PULLMAN Miami Airport hotel, responded to this review

It was a true pleasure to host you during your pre-cruise stay in Miami. We are looking forward to welcoming you back and stand at your service to make your next visit most enjoyable. Sincerely, Balendra Nagesvaran General Manager

Piraeus Region, Greece
Reviewed 21 April 2013

I am impress from this Hotel with all those thinks that offer to guests. Nice large rooms with big bathroom, large comfortable beds, very clean and nice view on the Lagoon. Not noisy AC system and many TV Channels. Missing only the café machine but have Starbucks shop in the Lobby where cover any test of coffee you need and...

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Helpful?
Thank Antonis I
B_Nagesvaran, General Manager at PULLMAN Miami Airport hotel, responded to this review

Dear Antonis I: Thank you for choosing to stay with us at the Sofitel Miami on your recent visit to the city and for taking the time to share your experience. We are delighted to know that you had a pleasant stay with us. At Sofitel, we strive to provide superior levels of service to all guests, therefore your feedback...

Portsmouth, England, United Kingdom
Reviewed 19 April 2013

We stayed at Sofitel Miami for 2 nights recently. This was our second visit to this hotel and as result of a not perfect 1 night stay 2 years ago we were told to contact Pierre and so we did. We had a truly lovely 2 night stay, I cannot thank Pierre and Florence enough for persuading us to give...

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Helpful?
Thank tom h
B_Nagesvaran, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you very much for giving us the opportunity to regain your trust in our product and our service. Our relationship with our guests is of utmost importance to us, and I am absolutely delighted to know that you started your vacations on such a good note. It is with great pleasure that I will personally recognize Horatio, Pierre and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Riviera
La Riviera
Cuisines: French, Mediterranean, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only minutes from Miami International Airport, stands, the cosmopolitan and stylish Pullman Miami Airport. From the beaches to the Everglades, Pullman Miami Airport is centrally located to everything that Miami has to offer. Easy access to Downtown Miami, Coral Gables, and Doral make our Blue Lagoon location the perfect choice. The business epicenter and the vibrant city sights are all at your fingertips. Art, Design and Connectivity are at the heart of the vibrant Pullman Miami Airport. Guests will experience the essence of contemporary style and design. Pullman Miami Airport conforms to the modern lifestyle and caters to the spirit of today's cosmopolitan business and leisure travelers. ... more   less 

Additional Information about PULLMAN Miami Airport hotel

Address: 5800 Blue Lagoon Drive, Miami, FL 33126-2016 (Formerly Sofitel Miami)
Region: United States > Florida > Miami
Price Range: $135 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PULLMAN Miami Airport hotel 4*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, ACCOR, Travelocity, Priceline, Cancelon, Hotels.com, Evoline ltd, TripOnline SA, getaroom.com and HotelQuickly so you can book your PULLMAN Miami Airport hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Miami Hotel Miami
Miami Sofitel
Accor Miami
Sofitel Miami Airport
PULLMAN Miami Airport Hotel Florida
Hotel Style:
#5 Green Hotel in Miami
#17 Luxury Hotel in Miami
#22 Romantic Hotel in Miami
#30 Family Hotel in Miami
#42 Business Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from PULLMAN Miami Airport hotel staff and other travellers.
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Questions? Get answers from PULLMAN Miami Airport hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very fancy, beautiful interior and nice grounds”
michellecW3095EE, 23 Apr 2017 | Read review
“Stay up the road at the Hyatt there are no good room here.”
michellenR3565BF, 4 Apr 2017 | Read review
“Ask for a corner view of the lagoon for beautiful sun sets”
elainef581, 2 Apr 2017 | Read review
“Deluxe rooms may be a better choice”
studebhawk, 26 Mar 2017 | Read review
“all rooms soundproofed. rear overlooks lake and swimming pool.”
Time Travellers' Wife, 19 Mar 2017 | Read review
5 of 5