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InterContinental Miami

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#7 of 124 Hotels in Miami
Certificate of Excellence
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5,385 Reviews from our TripAdvisor Community

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Showing 4,052: English reviews
Bellingham, Washington
Reviewed 24 October 2015

Beautiful property, staff was friendly and professional. Rooms spacious and spotless. Location is great just a short walk to several shops and moderately priced dining. Love this property and would definitely stay again.

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Helpful?
Thank Colin B
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Colin B, I'm so happy to hear that you enjoyed your stay and plan to return! It was a pleasure to have had you as our guest and we hope it's not too long before your next visit. Regards, Arminio

Reviewed 23 October 2015

my partner recommend I this hotel, she loves it. the hotel has amazing view, perfect location close enough to party in south beach whatever you want to, but far enough to have relaxing time. only 15 minutes away from the airport, an Uber will charge you at most $12 dollars. ohhh and do not forget the dancing lady, and the...

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Helpful?
Thank Rubeiri C
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Rubeiri C, Thank you so much for your review of our hotel. I'm thrilled that we met your expectations and offered you a 5-star experience. I'm delighted that you enjoyed the beautiful views, premier location, and our digital arts program. It was certainly a pleasure to have had you as our guest and we look forward to welcoming you...

San Francisco, California
Reviewed 23 October 2015 via mobile

No. Stay there if required to do so on business because the entire hotel will be filled with loud, carousing conference attendees. Rooms are dated (chipped tubs, dirty grout). Toro Toro Toro restaurant is not delicious and echoes from their bar IN THE LOBBY.

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Helpful?
Thank biblio123
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear biblio123, Thank you for taking the time to share your feedback with us. I'm sorry to hear that you did not enjoy your stay and I wish you hadn't walked away feeling so discontented. Regards, Arminio

Modesto, CA
Reviewed 22 October 2015 via mobile

I just can't say enough about this hotel! I've been coming here for years and have seen the progression from good.....to absolutely amazing! The customer service everywhere you turn is incredible! From the Bellmen, to the front desk professionals, to the bartenders... All of them go above and beyond! You can tell this hotel is truly their passion! I highly...

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Helpful?
Thank julibbb
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear julibbb, Welcome back! As a loyal IHG Rewards Club Ambassador and member of the InterContinental Miami family, I'm thrilled that you know you can count on us for a memorable experience complete with top notch service from our colleagues. I am blessed to work with a great group of individuals and I appreciate you pointing out a few who...

San Juan, Puerto Rico
Reviewed 21 October 2015 via mobile

I stayed there for business reasons. As usual, they asked for a credit card "for any inconvenience", but what they didn't say is that they will charge the card (even for two breakfasts that already were payed by the partner who payed the reservation) and that it would take almost a week to get the money back. It's been 4...

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1Thank Pablo A
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Pablo A, Thank you for taking the time to share your feedback with us. As you noted, we do require a credit card for incidentals and hold a nightly fee. We release these funds immediately upon check-out. However, depending on your bank and whether or not you chose to use a debit or credit card, the funds may take...

Atlanta, Georgia
Reviewed 21 October 2015

From the time the doorman opened the door to my cab to the front desk service to the restaurant service at Toro Toro, I was treated as if my needs were second to no one else's. Great room and great location on the bay. My father worked in hotels for 30 years and I was a frequent visitor on his...

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Helpful?
Thank AltonDrew
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear AltonDrew, It is such a pleasure to know that you were given a warm welcome and top notch service from the moment you pulled up to our doors. I truly appreciate your accolades to Aimee! She'll be delighted to know that her genuine care and hospitality doesn't go unnoticed. It was great to have had you as our guest...

Burton
Reviewed 21 October 2015

Stayed here after a break in Dominican Republic - Downtown was buzzing and great views from our 21 st floor. Nothing was too much trouble for any member of staff and our meal in Toro Toro certainly lived upto expectations

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Helpful?
Thank JSF
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear JSF, Thank you for taking the time to share your experience with us. I'm so happy to hear that you enjoyed your stay and the service you received from our colleagues. I'm thrilled that your dining experience at Toro Toro exceeded your expectations and we certainly hope it's not too long before your next visit. Regards, Arminio

Saint Leonard, Maryland
Reviewed 20 October 2015

It was wonderful pre-cruise one night stay at the Intercontinental Miami. I want to thank all the hotel staff for their great services. Our bay view suite room was on the 34th floor and the view was awesome. The Club level experience was the start of our cruise vacation. I want to personal thank Florangel Torres, Club Supervisor and her...

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Helpful?
Thank Mamacynt
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Mamacynt, Thank you for taking the time to share your experience with us. I'm thrilled that you enjoyed your stay and plan to return during your next trip to Miami! We look forward to seeing you again soon. Regards, Arminio

Las Vegas, Nevada
Reviewed 20 October 2015

My husband and I stayed at this hotel during our babymoon. The room was spacious, very clean and beautifully decorated. The hotel itself is in the heart of downtown Miami so its very close to shops and restaurants. There's also a large park directly across from the hotel so if you have little ones, this is a great place for...

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Helpful?
Thank Natygrl
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Natygrl, Thank you for taking the time to share your experiences with us. I'm happy to hear that you enjoyed the well-appointed accommodations, premier location and amenities. It was certainly a pleasure to have had you as our guest and we look forward to your next stay. Regards, Arminio

Bridgewater, New Jersey
Reviewed 20 October 2015

Was here for a business function week of 10/12/15. Everything was great. Bar had a great atmosphere, not too crowded, nice restaurants in the hotel, rooms were clean, nice bathroom/shower. Just be prepared to wait 5 or more minutes (literally) for an elevator...

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Helpful?
Thank REDRYAN
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear REDRYAN, Thank you for sharing your experience. I'm happy to hear that you enjoyed everything from your dining experiences to the well-appointed accommodations. I must apologize if you were inconvenienced by the wait for the elevators. Please know that we understand your frustrations and are working hard to resolve these issues. Regards, Arminio

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more   less 

Additional Information about InterContinental Miami

Address: 100 Chopin Plaza, Miami, FL 33131-4323
Region: United States > Florida > Miami > Coconut Grove
Price Range: $252 - $594 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Miami 4*
Number of rooms: 641
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, IHG, Odigeo, TripOnline SA, Travelocity and Jetsetter so you can book your InterContinental Miami reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
InterContinental Miami Florida
Hotel Style:
#2 Green Hotel in Miami
#4 Spa Hotel in Miami
#5 Family Hotel in Miami
#6 Luxury Hotel in Miami
#6 Business Hotel in Miami
#6 Romantic Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Miami staff and other travellers.
127 questions
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Questions? Get answers from InterContinental Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for cruise ship view”
 of 5 bubbles Luckypurple, 7 Dec 2016 | Read review
“We opted for king bed "city view" instead of bay view 2 doubles, best decision. Room 3321 had view of both, very spacious.”
 of 5 bubbles mermaidpat3, 7 Dec 2016 | Read review
“Request a bay view-it's fabulous!”
 of 5 bubbles reneep158, 5 Dec 2016 | Read review
“I got a corner room and it was slightly bigger than others.”
 of 5 bubbles Riccardo2177, 4 Dec 2016 | Read review
“Take the club floor (29th) - you can check-in and check-out here, and they provide some light food, drinks, etc.”
 of 5 bubbles hillmanl2016, 3 Dec 2016 | Read review
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