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Palmeiras Beach Club at Grove Isle

Expedia.comUSD 224*
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May 7 May 8
1 room 2 adults 0 children
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Palmeiras Beach Club at Grove Isle
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397 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Costa Mesa, California
Reviewed 25 October 2012

My GF surprised me for my birthday with a trip to Miami. We live in Southern California and the Keys have always been a desired place to visit. Grove Isle was close to the city and several hours away from Key West. She was attracted to this hotel because of location (it's on a small man-made Island); it's proximity to...

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Helpful?
Thank Clark K
Ben L, Manager at Palmeiras Beach Club at Grove Isle, responded to this review

Clark K, Thank you for your authentic feedback. I am happy to hear you and your girlfriend had great experience with us. Our location is very unique. Being on the island provides magnificent views and is a great place to take a walk. I agree that our bath amenities are dated and we are in the process of upgrading them....

Liberty, New York
Reviewed 23 October 2012

We went to Grove Isle for my cousin's wedding this past weekend. Upon arrival we were welcomed by the Hotel staff. Having only viewed the pictures online we were pleasantly surprised to see the beautiful views of Biscayne Bay from our room and the restaurant and bar areas. It was picture perfect and serene. The hotel staff were were very...

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Helpful?
Thank Tom P
Ben L, Manager at Palmeiras Beach Club at Grove Isle, responded to this review

Tom P, The entire wedding party was truly a pleasure to have with us. I am happy to hear that everyone enjoyed the weekend at Grove Isle. Our location is very special with views of Biscayne Bay making the perfect backdrop for a relaxing vacation or a romantic wedding ceremony. We take pride in our staff and I am glad...

Ariel, Palestinian Territories
Reviewed 9 October 2012

We booked this stay with Grove Isle for a girls spa weekend. In walking into our room, we thought the A/C had been turned off because it was so warm. No, the A/C was broken. In reading the reviews and seeing all the months where the A/C has been broken, I'm shocked at the price they charge.The pictures on their...

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Helpful?
4Thank Michelle B
Ben L, Manager at Palmeiras Beach Club at Grove Isle, responded to this review

Michelle B, I am sorry that your stay at Grove Isle Hotel and Spa was disrupted with so many challenges. We have addressed the air conditioning malfunction and purchased some fans as a precaution of future issues. We have also restructured our management to have the appropriate staff members on property helping our guests throughout the day and night. I...

Reviewed 17 September 2012 via mobile

Grove isle holds special memores for my wife and I as I proposed there. Now 2 children and 5 years later we went back. The place had not changed. Wonderful settings but the rest a major let down, the spa was wonderlful then in the showers my wife found insects, when she informed reception. They just laughed about it. Please...

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Helpful?
1Thank Sergio71sas
Ben L, Manager at Palmeiras Beach Club at Grove Isle, responded to this review

Sergio71sas, Thank you for visiting us at Grove Isle Hotel & Spa. It is a truly special place that has been the backdrop for great memories for many people. I am happy that you were able to relive this with your wife. I am so sorry that there were insects in your shower and embarrassed by the reaction of our...

Maitland, Florida
Reviewed 30 August 2012

This small boutique spa has amazing treatments and therapists, they really go above and beyond. I'm sad to say I lost a turquoise earring there somewhere on site so if found please let me know, it's a stud earring. The jacuzzi tub facing the water is real secluded and the people are friendly, this is not a stuffy pretencious feeling....

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Thank 1Lilly
Ben L, Manager at Palmeiras Beach Club at Grove Isle, responded to this review

Milldale, I am delighted to hear that you enjoyed your spa experience with us at Grove Isle Resort and Spa. We are lucky to have such a special location, facility and staff; it allows for a tranquil yet professional environment.

Illinois
Reviewed 18 August 2012

Beautiful, peaceful setting. The grounds are meticulously manicured. The rooms are clean and spacious. My wife and I traveled with our 20 year old daughter and 17 year old son. We requested and received adjoining rooms. The service was above average with the exception of room service. All in all I would definitely return in the future.

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Helpful?
1Thank swdea
Ben L, Manager at Palmeiras Beach Club at Grove Isle, responded to this review

Sweda, Thank you for your comments! Our location and setting is quite magical with amazing views of the bay, Miami Beach and Key Biscayne. I have shared your feedback regarding room service with our restaurant manager and we have created systems to improve this for the future. I am happy that you enjoyed our over sized guest rooms and professional...

Lake Worth, Florida
Reviewed 14 August 2012

Grove Isle is a wonderful hote! It sits right on the bay so all you see is water outside of your room! The food is delicious, they have a 4 star restaurant on-site, the spa is awesome and you will have a great time - guaranteed!!

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Helpful?
1Thank Carol W
Ben L, Manager at Palmeiras Beach Club at Grove Isle, responded to this review

Carol W., We appreciate your authentic feedback! All of our guest rooms have full water views and terraces. Our restaurant provides a fresh and exciting menu with an excellent wine selection. The Spa at Grove Isle is proud to have one of the few authentic Watsu pools on the east coast and an extensive list of massage and facial services...

myob
Reviewed 7 August 2012

Great food and quiet weekend on the waters edge on Biscayne Bay. Very relaxing spot just moments from the hub bub of Miami. We loved being on a private island just moments from the grove. Had a lovely lunch and then snoozed on a comfy chaise on the edge of the bay. Very attentive pool bar service.

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2Thank nutz4oman
Boca Raton, Florida
Reviewed 6 August 2012

Awful hotel. Old, worn down and not clean. Roaches the size of softballs are there waiting to greet you when you check in to your room. The ceiling fan, phone and AC did not work. In addition the Hotel book mentioned a mini bar stocked with items however this did not exist. No vending machines, ice machines, gift shop or...

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3Thank saulbcooper23
Santa Cruz de la Sierra, Santa Cruz, Bolivia
Reviewed 3 August 2012

Bad service, expensive restaurant, worms and mold in the bathroom, etc. etc. PLUS, they double charged my credit card and charged the resort fee (which I didn't even know about) 3 times! The resort was aged and empty. The pool did not look clean and there was no one at the door or at the front desk when we arrived....

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3Thank Tammy B
GMGroveisle, General Manager at Palmeiras Beach Club at Grove Isle, responded to this review

Thank you so much for posting a review on TripAdvisor. I am disappointed that your visit with us was not as pleasant as we all would have liked. Your feedback is vital for us to address our shortfalls as well as perfecting our service going forward. I do hope that you return in the future and give us the opportunity...

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about Palmeiras Beach Club at Grove Isle

Address: 4 Grove Isle Drive, Miami, FL 33133-4125 (Formerly The Grove Isle Hotel & Spa)
Region: United States > Florida > Miami > Coconut Grove
Price Range: $224 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palmeiras Beach Club at Grove Isle 4*
Number of rooms: 50
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Also Known As:
The Grove Isle Hotel Miami
The Grove Isle Hotel And Spa
Grove Isle Hotel
Palmeiras Beach Club At Grove Isle Miami, Florida
Hotel Style:
#16 Spa Hotel in Miami
#25 Luxury Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from Palmeiras Beach Club at Grove Isle staff and other travellers.
2 questions
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1 month ago

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Questions? Get answers from Palmeiras Beach Club at Grove Isle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a bay view room, on the 2nd floor... closest to the end where the spa is located”
G6880DJmichaelb, 29 Aug 2016 | Read review
“Get a room with bay view”
Knut84, 7 Aug 2016 | Read review
“Did not use the hotel, only had a girls lunch”
Dyerrd, 27 Jul 2016 | Read review
“great views, but terrible service. Small amenities make all the difference”
theatrejulia125, 8 Jun 2016 | Read review
“Do not stay here”
951georgev, 25 Feb 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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