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All staff were friendly and outstanding to try to do fixing my request quickly. Only one issue was WiFi service. They gave us password what did not work. Also it would be better if we can get more water easily anyway... don’t mind pay as...More
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We took a little getaway for the night to the Conrad Miami and from the moment we walked in, every single person was so friendly, professional, personal and attention.
The front desk gentlemen were terrific: made us feel so special and welcome.
Our room had...More
The staff was hospitable, and Francisco did everything he could to make my stay a pleasant one. The hotel was clean and offered great coffee, along with champagne during check-in. Definitely recommend this property.
My family and I stayed one night before our cruise.
The staff was AMAZING!! We checked in around 1130pm.
The double bed room was clean. The bathroom was spacious.
My only issue was the tub and the sink did not drain well, At All.
Great hotel .. amazing welcoming by associate Mr Kenneth Hice .. He gave us our rooms immediately although we came there earlier .. He even upgraded our room to bay view for free .. I would definetely reccommend this hotel for everyone ..
Response from Geneva2009 | Reviewed this property |
They do and it seems very much up to the person at the Front desk to decide.
However, I have had some bad experience with the top management with regards to promises (even in writing) and not kept promises ...