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All reviewsfront deskburger king across the streetmiami international airportshuttle servicecoral gablesfree shuttlebreakfast buffetcruise portclean hotelshort staycoffee makerbed was very comfortabledefinitely stay here againrental carone night staymicrowaveelevator
We missed our connecting flight. What the airline screwed up, Best Western made up for it, twofold. Our representative at Best Western was awesome. Cindy Almonte made our stay comfortable and pleasant. Her professionalism and helpful demeanor really made us at ease after a stressful...More
I got in very late, something like 2:30 am. The hotel is very close to the airport so the taxi ride there was inexpensive. During the day the hotel has a free airport shuttle that runs every half an hour. When I arrived, I was...More
Thank Loren M
Response from 00gc, General Manager at Best Western Premier Miami International Airport Hotel & SuitesResponded 11 January 2018
Loren, thank you for evaluating your stay at the Best Western Premier Miami International Airport Hotel and Suites. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with the great value we offer and that our location...More
Beware of the restraurant. They served me cold soup and when informed the nuked it so it was hot and dry! They didn't apologize or offer any recompensation. They just served it to me with soggy crackers.
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Thank Tony M
Response from 00gc, Guest Relations Manager at Best Western Premier Miami International Airport Hotel & SuitesResponded 3 days ago
Thank you for your feedback. We are sorry for the disappointment with our restaurant. We will address the concern promptly and will use your comments to further determine how we can make improvements. Thanks again for staying with us.
great hotel, close to the airport. Rooms are nice. Had no problem. Restaurant had good food but took a while. Close to most fast food places. Recepcion was full at 1000pm and only one recepcionist. Check in took a while check out was fast.More
Thank Luciano X
Response from 00gc, Manager at Best Western Premier Miami International Airport Hotel & SuitesResponded 4 days ago
Luciano, thank you for being our guest and for sharing your review. We are happy to read you had a good stay with us liked our convenient location. However, we are sorry you experience a delay during your check-in process and have shared your feedback...More
The hotel is glamorous and the service is spectacular. The receptionist Danny was very helpful and attentive to my needs. I would definitely recommend my friends and business associates to this hotel.More
Response from 00gc, Manager at Best Western Premier Miami International Airport Hotel & SuitesResponded 1 week ago
Jackson, thank you for choosing Best Western Premier Miami International Airport Hotel and Suites for your accommodation and for sharing your review. It is a delight to read you had a wonderful stay with us and enjoyed our warm hospitality. I will share your praises...More
We immediately called the front desk and asked the man why he was in our room. He was very disoriented as he had been drinking but, thankfully, he wasn't a violent person. He just got up, took his shirt and left the room... More
We immediately called the front desk and asked the man why he was in our room. He was very disoriented as he had been drinking but, thankfully, he wasn't a violent person. He just got up, took his shirt and left the room. We called the front desk again and asked how it could possibly be that he was there. We were told he had been in that room the night before, so obviously his card didn't get deactivated. VERY SCARY!!!
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"Rooms have small refrigerators and coffee machines, which is nice."