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JW Marriott Marquis Miami

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#5 of 121 Hotels in Miami
Certificate of Excellence
GreenLeadersBronze level
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JW Marriott Marquis Miami
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1,685 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Marquis Miami
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Showing 1,306: English reviews
New Jersey
Reviewed 7 September 2015

Due to the airport baggage delay, we were very tired and arrived the hotel late. Chantel at the front desk checked us in. We received a warm and sincere welcome. Chantel is the nicest person ever. Since I am a Marriott Platinum member, she upgraded our room to a suite to celebrate my husband's 60th birthday. Chantel is an asset...

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Helpful?
Thank ctw886
Jennifer C, Assistant Front Office Manager at JW Marriott Marquis Miami, responded to this review

Dear ctw886: Thank you for taking the time to share your experience at the JW Marriott Marquis Miami. First and Foremost we are appreciative of your kind words regarding Chantel, Catrina and Jean. We will ensure that they get the recognition that they deserve. We are glad that you will be returning and cannot wait to have you back as...

Miami, Florida
Reviewed 6 September 2015 via mobile

We arrived on a rainy Saturday afternoon at 4:30pm. The valet was prompt and courteous. The check in was fast and very professional. Our room wasn't ready but big points scored for offering us an upgrade so we could settle in right away. The property is well taken care of and located in the heart of Miami's trendy financial center....

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Helpful?
1Thank Delatorrellc
Jennifer C, Assistant Front Office Manager at JW Marriott Marquis Miami, responded to this review

Dear Delatorrellc: Thank you for taking the time to share your experience at the JW Marriott Marquis Miami. We are grateful for your kind words regarding valet and your check in experience. We are happy that you enjoyed some of the facilities of the hotel, especially the pool and gym. We understand that it is frustrating to have to wait...

Reviewed 5 September 2015 via mobile

We stayed here actually in 2013 during the NBA finals (trip advisor won't let me put a date further back - but this stay was memorable). We found the hotel facilities to be world class. The restaurant - db bistro were generous; as they didn't have some items in the menu they provided free desert. They let us use the...

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Helpful?
Thank Daniel L
Jennifer C, Assistant Front Office Manager at JW Marriott Marquis Miami, responded to this review

Dear Daniel L: Thank you for taking the time to share your experience at the JW Marriott Marquis Miami. We are delighted that we were able to make your stay memorable. We are glad you had the opportunity to dine in DB Bistro Moderne and enjoyed it. We are also thrilled that you had some time to enjoy our basketball...

Guatemala City, Guatemala
Reviewed 1 September 2015

The hotel is well located on Downtown Miami, near Brickell, with lots of restaurants nearby. The hotel decor is very modern and stylish, service was very good, incluiding a friendly concierge. Rooms are very large and comforrable. Would definitely return!

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Helpful?
Thank Aggiecane
Jennifer C, Assistant Front Office Manager at JW Marriott Marquis Miami, responded to this review

Dear Aggiecane: Thank you for taking the time to share your experience at the JW Marriott Marquis Miami. We are happy that you enjoyed your stay along with the décor of the property. We appreciate your kind words regarding our concierge. We are excited that you will return and please do not hesitate to contact me directly. Kind Regards, Jennifer...

Reviewed 31 August 2015 via mobile

We visited the Marquis Miami in August (as a part of a weekend get away, travelling down from Orlando) and used reward points gained from our wedding at a UK Marriott, so weren't quite sure what to expect. The hotel was excellent, located right in the heart of Miami, just off the I95. With 41 stories, I'd suggest booking a...

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Helpful?
Thank The-Midlander
Jennifer C, Assistant Front Office Manager at JW Marriott Marquis Miami, responded to this review

Dear The-Midlander: Thank you for taking the time to share your experience at the JW Marriott Marquis Miami. We are grateful for your kind words regarding our staff and property. We are excited that you enjoyed the room along with some of the amenities that the hotel has to offer. We are happy that you also had some time to...

Sheffield, UK
Reviewed 30 August 2015

Wonderful wheelchair access, though not cheap. Had a huge room with two excellent queen beds. Tons of wheelchair transfer space, though the bed was very high which might be a problem for some. Excellent accessible bathroom although we did find water came out of the shower area when in use and we had to use towels on the floor to...

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Helpful?
Thank Sarah L
Jennifer C, Assistant Front Office Manager at JW Marriott Marquis Miami, responded to this review

Dear Sarah L: Thank you for taking the time to share your experience at the JW Marriott Marquis Miami. We are glad that you enjoyed your stay with us. We appreciate your comments/concerns about the room and will ensure that they are shared with the appropriate management team. We are appreciative of your kind words about the staff at breakfast....

Los Angeles, California
Reviewed 29 August 2015

I just quit my job and was looking for the perfect getaway to kick back and enjoy myself. Miami seemed like the perfect setting for that. The JW Marriott Marquis was a great hotel. Luxury rooms, incredible views, and close to all the nightlife! It also was a short ride away from the beach, so I got the best of...

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Thank TravelGypsy104
Jennifer C, Assistant Front Office Manager at JW Marriott Marquis Miami, responded to this review

Dear TravelGypsy104 Thank you for taking the time to share your experience at the JW Marriott Marquis Miami. We are appreciative of your kind words regarding our staff, especially Chantel. We will ensure that she gets the recognition that she deserves. We are grateful for your kind words regarding our property and happy that you had the time to explore...

Dallas
Reviewed 28 August 2015

People! You have got to visit this hotel! First, the staff is amazing! Secondly, the hotel is incredible. I was there visiting for my birthday and the staff upgraded me to a room that was so spacious, clean, and the best views of Miami that I have ever seen.

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1Thank Tbenne
Jennifer C, Assistant Front Office Manager at JW Marriott Marquis Miami, responded to this review

Dear Tbenne: Thank you for taking the time to share your experience at the JW Marriott Marquis Miami. We are grateful for your kind words regarding our staff as well as our property. We are thrilled that you enjoyed your birthday and had a wonderful room. We hope that we have the opportunity to have you back in the future....

cheshire
Reviewed 28 August 2015 via mobile

Stayed for two nights, but wish it had been more. Hotel was modern, clean and very stylish. We had a room on the 34th floor, overlooking the water. If you do stay here, do the same as the views from the floor to ceiling windows are breathtaking. Rooms are large and comfortable. Hotel is a short walk to Bay side...

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Helpful?
1Thank dmt7
Jennifer C, Assistant Front Office Manager at JW Marriott Marquis Miami, responded to this review

Dear dmt7: Thank you for taking the time to share your experience at the JW Marriott Marquis Miami. We are glad that you enjoyed your room especially the view. We are happy that you had the time to explore the downtown area, especially Bayside Market Place. We hope to have the opportunity to have you back as our guest. Kind...

Tampa, Florida
Reviewed 25 August 2015

This hotel is top quality and is in an amazing location for seeing all the sights of Miami and Miami Beach. The only issue we had was that the Uber drivers couldn't fund us even when putting hotel name in the pick up location field. We want to thank Andre the Lead Concierge for helping us with the restaurant recommendations...

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Helpful?
1Thank wellsdp
Jennifer C, Assistant Front Office Manager at JW Marriott Marquis Miami, responded to this review

Dear wellsdp: Thank you for taking the time to share your experience at the JW Marriott Marquis Miami. We are grateful for your kind words regarding our staff especially Andres and the concierge lounge staff. We will ensure that they get the recognition that they deserve. We are excited that you had the opportunity to visit the Miami Area and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The JW Marriott Marquis Miami is situated in Miami’s new Metropolitan Miami development. The first-to-market JW Marriott property boasts 313 guestrooms, inclusive of 56 suites, along with a broad array of amenities, including renowned chef-restaurateur, Daniel Boulud’s db Bistro Moderne. Offering a diverse setting for business, meeting and pleasure travel pursuits, the 41-story hotel features three concierge levels; 80,000-square-feet of total function space including a 20,000 sq. ft. Grand Ballroom; and one of the most unique indoor sports, lifestyle and entertainment complexes of any hotel in the U.S. The 50,000-square-foot, two-story indoor facility includes a NBA-approved basketball arena, tennis court, Jim McLean Golf School, virtual bowling alley, billiards, full-service Rik Rak Salon & Spa and more. Owned and operated by Met 2 Hotels LLC, the JW Marriott Marquis Miami is located at 255 Biscayne Blvd. Way, Miami, FL. ... more   less 

Additional Information about JW Marriott Marquis Miami

Address: 255 Biscayne Boulevard Way, Miami, FL 33131
Region: United States > Florida > Miami > Downtown
Price Range: $303 - $687 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Marquis Miami 5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Jw Marriott Marquis Miami Hotel Miami
JW Marriott Marquis Miami Florida
Hotel Style:
#2 Romantic Hotel in Miami
#3 Family Hotel in Miami
#3 Luxury Hotel in Miami
#3 Spa Hotel in Miami
#5 Business Hotel in Miami
#11 Green Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Marquis Miami staff and other travellers.
56 questions
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Port Charlotte, Florida

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Questions? Get answers from JW Marriott Marquis Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Going to the pool? Make sure you go between 12-2 tops.. building all around block your sun! LOL”
 of 5 bubbles gpeshee, 20 Mar 2017 | Read review
“Usually request a high floor near the elevator.”
 of 5 bubbles BVIsnorkel, 18 Mar 2017 | Read review
“higher view of city / waterfront side”
 of 5 bubbles 707cynthiam, 27 Feb 2017 | Read review
“ask for a room with bay view”
 of 5 bubbles nicadago, 25 Feb 2017 | Read review
“Higher floors better view, corner rooms have windows in L shape”
  • View from Marriott Platinum members lounge, opens for Breakfast and Dinner
  • Bedroom
 of 5 bubbles BMW2013F10, 21 Feb 2017 | Read review
5 of 5