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JW Marriott Marquis Miami

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#5 of 121 Hotels in Miami
Certificate of Excellence
GreenLeadersBronze level
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JW Marriott Marquis Miami
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1,685 Reviews from our TripAdvisor Community

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Showing 1,306: English reviews
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London, United Kingdom
Reviewed yesterday NEW

I stayed here again recently as I was in town for the Miami Open tennis. Most of the tennis stars stay here when the tournament is on, so it is beyond me why they don't have the Tennis Channel available in the rooms. I'm sure they used to a few years ago but not anymore! So why the downgrade!? This...

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Helpful?
Thank 10AFC
Miami
Reviewed 3 days ago NEW

We are gold members who have stayed at this hotel on numerous occasions. This stay has been the worst. The sinks are clogged and infested with mildew. I'm glad that our suite has a half bath with a workable sink. The television has been out of commission since we checked in on Friday. Management is blaming it on the weather,...

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Helpful?
Thank monib7
Valentina R, Guest Relations Manager at JW Marriott Marquis Miami, responded to this review

Dear monib7, Thank you for staying at the JW Marriott Marquis Miami during your visit to this area and for sharing your valuable insights. Please accept our sincere apologies that your stay did not exceed your expectation and for any inconvenienced you experienced while in our care. We have reviewed your concerns with the appropriate teams in order to rectify...

Fullerton, California
Reviewed 5 days ago NEW

The rooms are beautifully decorated and modern but would give it up for a firm bed. Seems you sink right into them, not great for my back. I complained about the softness of the bed but they were unable to provide a solution.

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Helpful?
Thank Caligula800
Valentina R, Guest Relations Manager at JW Marriott Marquis Miami, responded to this review

Dear Caligula800, Thank you for taking the time to share your experience at the JW Marriott Marquis Miami. I am glad to hear that you appreciated the modern design of your room. We truly value your insights and we sincerely apologize for not meeting all your expectations while in our care. I have shared your comments with our hotel team...

Philadelphia, PA
Reviewed 1 week ago NEW

I have stayed at this hotel before pre-cruise, and I really liked it. I was able to use points both times. My room was bigger this time (corner room) but last time the bathroom was huge. :) Still a spacious bathroom. I stayed in February, and by the time I got to the pool at 1:00 in the afternoon, there...

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Helpful?
2Thank Leenyboleeny
Toronto, Canada
Reviewed 1 week ago

Beautiful property inside rooms large and clean very modern finish. We were checked in by Stephanie and upon learning we were celebrating our anniversary she upgraded our room to an executive suite and gave us complimentary breakfast vouchers. Check out DB Bistro especially if you like oysters. Staff everywhere were very accommodating and friendly, highly recommended.

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Helpful?
Thank PaulS15
Miami, Florida
Reviewed 1 week ago

Tucked away on Biscayne was this hotel... entrance was nice... great staff greet you at the door and wisk away your car... Lobby and front desk was great.. MY ROOM was awesome.. .I had a suite on the 41st floor... I was walking back with ice one night for champagne and they brought me a fridge to the room? Crazy...

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Helpful?
Thank gpeshee
Belfast, United Kingdom
Reviewed 1 week ago via mobile

This hotel has a great downtown location. Room was extremely spacious with a fantastic bathroom and extremely comfy bed. Great gym, spa and a good choice of restaurants within the hotel. Only two frustrating issues were the lack of lifts meaning a long wait at busy times and the pool area had no bar or towel service and was very...

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Thank sandra c
Michigan
Reviewed 1 week ago via mobile

Service was great. Everyone was friendly and welcoming. Our room was amazing. The design was pretty and the bathroom was a work of art. The bed was like floating on a marshmallow and I sunk in and fell in a deep sleep. After an incredible meal at the hotel's attached Bistro, I am very happy with my short stay in...

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Helpful?
Thank kokopuffMichigan
Boston, Massachusetts
Reviewed 1 week ago

This is a luxury, business hotel. My Miami office is located in the same building, so this is a very convenient hotel to stay in; the bonus is being treated so well. I've been at the hotel for the last two Miami Art Basel events - and service did not slip during this very hectic time. The restaurants are terrific...

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Helpful?
Thank BVIsnorkel
Keller, Texas
Reviewed 1 week ago

Very nice upscale hotel that has a very convenient location. We had a layover, so we stayed one night. Our room had a great view and it was very convenient to just walk over to one of the many restaurants that are close by. Everything we asked for was handled quickly, from room service to the cab at 5:30am the...

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Helpful?
Thank Tim M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The JW Marriott Marquis Miami is situated in Miami’s new Metropolitan Miami development. The first-to-market JW Marriott property boasts 313 guestrooms, inclusive of 56 suites, along with a broad array of amenities, including renowned chef-restaurateur, Daniel Boulud’s db Bistro Moderne. Offering a diverse setting for business, meeting and pleasure travel pursuits, the 41-story hotel features three concierge levels; 80,000-square-feet of total function space including a 20,000 sq. ft. Grand Ballroom; and one of the most unique indoor sports, lifestyle and entertainment complexes of any hotel in the U.S. The 50,000-square-foot, two-story indoor facility includes a NBA-approved basketball arena, tennis court, Jim McLean Golf School, virtual bowling alley, billiards, full-service Rik Rak Salon & Spa and more. Owned and operated by Met 2 Hotels LLC, the JW Marriott Marquis Miami is located at 255 Biscayne Blvd. Way, Miami, FL. ... more   less 

Additional Information about JW Marriott Marquis Miami

Address: 255 Biscayne Boulevard Way, Miami, FL 33131
Region: United States > Florida > Miami > Downtown
Price Range: $303 - $687 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Marquis Miami 5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Jw Marriott Marquis Miami Hotel Miami
JW Marriott Marquis Miami Florida
Hotel Style:
#2 Romantic Hotel in Miami
#3 Luxury Hotel in Miami
#3 Family Hotel in Miami
#3 Spa Hotel in Miami
#5 Business Hotel in Miami
#11 Green Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Marquis Miami staff and other travellers.
56 questions
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Port Charlotte, Florida

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Questions? Get answers from JW Marriott Marquis Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Going to the pool? Make sure you go between 12-2 tops.. building all around block your sun! LOL”
 of 5 bubbles gpeshee, 20 Mar 2017 | Read review
“Usually request a high floor near the elevator.”
 of 5 bubbles BVIsnorkel, 18 Mar 2017 | Read review
“higher view of city / waterfront side”
 of 5 bubbles 707cynthiam, 27 Feb 2017 | Read review
“ask for a room with bay view”
 of 5 bubbles nicadago, 25 Feb 2017 | Read review
“Higher floors better view, corner rooms have windows in L shape”
  • View from Marriott Platinum members lounge, opens for Breakfast and Dinner
  • Bedroom
 of 5 bubbles BMW2013F10, 21 Feb 2017 | Read review
5 of 5