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Great hotel if you are leaving from the port to go on a cruise. We stayed before and after our cruise and loved it. Staff was great, hotel clean and restaurant suggestions from the staff were awesome. I love that the hotel is in a...More
We stayed for 2 nights and were a little disappointed about a few things. The staff is GREAT and couldn't be nicer. We can't say one negative thing about the service that they gave us so that's a big plus. They always smiled at us...More
Thank Lisa E
Response from TeamMarriott, Manager at Residence Inn by Marriott Miami AirportResponded 1 week ago
Dear Lisa E,
Please accept our sincere apologies for the problems that inconvenienced you while our guest. Although we are confident some of these instances are isolated, this in no way excuses the fact that we failed to provide you an outstanding stay. We value...More
The night clerk got pissed at me and left the desk when she tried to tell me the room was unpaid for and I showed her a receipt that it was in fact paid. She left the desk and refused to come back out... another...More
Response from TeamMarriott, Manager at Residence Inn by Marriott Miami AirportResponded 3 weeks ago
Thank you for your review and for being our guest. Our priority has and will always be outstanding service, so it was certainly disappointing to read your review. Please accept our sincere apologies for the troubles you experienced at check-in and for any...More
There is a free shuttle from the Miami Airport to this hotel.
We spent the night here before boarding the Viking Sky for a Caribbean cruise. The hotel works with a contract shuttle service to the Miami Port. This worked very well for us getting...More
Response from TeamMarriott, Manager at Residence Inn by Marriott Miami AirportResponded 4 weeks ago
Thank you for taking time to post a review! We are so glad to read your stay with us was enjoyable on many fronts and we truly appreciate your kind remarks about our team. Thank you for also mentioning our convenient location near...More
My family stayed here while traveling for a cruise. The hotel was comfortable and provided a clean place to stay before and after our cruise.
The beds were a little too soft for my liking. The breakfast was very basic, but acceptable for an inclusive...More
Response from TeamMarriott, Manager at Residence Inn by Marriott Miami AirportResponded 2 December 2017
Thank you for choosing the Residence Inn Miami Airport and for your wonderful feedback. We are thrilled you loved our terrific location as well as our hotel and facilities. We appreciate you taking the time to let us know how we are doing....More
Response from TheChosen_2011 | Reviewed this property |
Fortunately, the hotel is about a 5 minute drive away so they normally have shuttles looping around every five minutes. There was a specific location that we had to meet them (I think it was at gate 2... each gate is color... More
Fortunately, the hotel is about a 5 minute drive away so they normally have shuttles looping around every five minutes. There was a specific location that we had to meet them (I think it was at gate 2... each gate is color coded so look for the red gate.) They were pulling off once I exited the baggage claim area but I reached out to the concierges at the hotel and a shuttle was coming to pick me up within 3-5 minutes.