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07/02/2018 08/02/2018
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    Bay Eden Arms Hotel

    Middridge Road, Rushyford DL17 0LL, England
    011 44 844 499 5710
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    07/02/2018 08/02/2018
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    Traveller (52)
    Room & Suite (14)
    Storyboard
    Overview
    • Excellent28%
    • Very good39%
    • Average21%
    • Poor7%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Heated pool
    Non-Smoking Rooms
    Restaurant
    Family Rooms
    Bar/Lounge
    Spa
    Accessible rooms
    Meeting Rooms
    Laundry Service
    3.0 Star Hotel
    All hotel details
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    Rooms
    7 Feb.8 Feb.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (488)
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    1 - 5 of 487 reviews

    Reviewed 1 week ago

    stopped here overnight on shearings Christmas trip..very cold and un-inviting, food dreadful i had what was supposed to be gamon more like sludge very cold restaurant was told it had opened up especially for our coach,they shouldn't have bothered,very rude staff

    Thank larke
    Response from gm_dur, Manager at Bay Eden Arms HotelResponded 5 days ago

    Dear Larke, Thanks for taking the time to write a review on The Eden Arms Hotel. I am sorry to read that you didn't enjoy our hotel, I wish you all the best on your future travels. Kind Regards, Daniel McDonald Assistant Manager

    Hotel's Favourite
    Reviewed 23 May 2017

    We stayed at this very old coaching house for 3 nights in a very pleasant upgraded room From the moment we arrived we were made to feel at home and nothing was too much trouble for the staff. The restaurant staff were brilliant and the...More

    3  Thank normanandmarilyn
    Response from gm_dur, General Manager at Bay Eden Arms HotelResponded 25 May 2017

    Dear Guest, Thank you so much for taking the time to review your recent stay with us. We are delighted you enjoyed your stay, and enjoyed the new relaxed atmosphere in the restaurant. I will be sure to pass on your kind comments to the...More

    Reviewed 2 weeks ago

    This was a stopover on the way to Scotland with Shearing's Holidays. The building looked inviting when we arrived and the staff were very friendly. But then we discovered that the rooms were all on the first floor and there is no lift, considering the...More

    1  Thank Elvis210814
    Response from gm_dur, Manager at Bay Eden Arms HotelResponded 1 week ago

    Dear Elvis210814, Thank you for writing a review on your recent stay here at The Eden Arms Hotel, I will pass on your comments to the team and I hope you return again soon. Kind Regards, Daniel McDonald Assistant Manager

    Reviewed 2 weeks ago via mobile

    This has got to be the worst I’ve ever stayed in. The housekeeping staff did not clean the rooms properly. The cook (not chef) was totally inflexible when items had run out on the fixed menu. The restaurant staff asked him to substitute items from...More

    Thank elsaker60
    Response from gm_dur, Manager at Bay Eden Arms HotelResponded 5 days ago

    Dear Elsaker60, Thanks for writing your review on your recent stay here at The Eden Arms Hotel. I am sorry to read that you didn't enjoy your stay on this occasion. Thank you for your feedback. Kind Regards, Daniel McDonald Assistant Manager

    Reviewed 2 weeks ago

    Both my wife and I arrived early afternoon and we could not have been more pleased with the reception we were given, all the info we needed was just a question away and the hotels Deputy Manager Daniel could not do enough for us. Our...More

    Thank ken271
    Response from gm_dur, Manager at Bay Eden Arms HotelResponded 2 weeks ago

    Dear Mr & Mrs Ken Mercer, Thank you so much for taking the time to right a review of your recent stay here at The Eden Arms, I am over the moon that you found myself and the team most helpful and charming, we do...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Meeting Rooms
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 103 - USD 164 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Orbitz, Expedia, Booking.com and Priceline so you can book your Bay Eden Arms Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Durham >
    • Rushyford
    • Also Known As
    • Eden Arms Durham ,
    • Eden Arms Hotel ,
    • Hotel Eden Arms
    Add Photo Photos
    Traveller (52)
    Room & Suite (14)
    Dining (7)
    Pool & Beach (3)
    Hotel & Grounds (47)
    Bathroom (5)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    dancingshoes47
    2 January 2018|
    AnswerShow all 4 answers
    Response from gm_dur | Property representative |
    Dear Dancingshoes47, We do indeed have a large dance floor of which you can freely dance and move about on. I hope this answers your question. Kind Regards, Daniel McDonald Assistant Manager
    1
    Vote
    Chris S
    18 March 2017|
    Answer
    Response from gm_dur | Property representative |
    Dear Chris S, I am delighted to see that you found everything Superb. Thank you for your nice comments. Kind Regards, Daniel McDonald Assistant Manager
    0
    Votes
    Eileen F
    9 March 2017|
    AnswerShow all 6 answers
    Response from Chris S | Reviewed this property |
    As far as I know adequate first-person. You are in for a treat xxx
    1
    Vote
    Room Tips
    "very cold hotel take thermals"
    Read review
    "Apparently there are a few rooms on the ground floor, so if you are elderly or infirm, I suggest you phone..."
    Read review
    "Contact Hotel direct with any request. Staff very helpful."
    Read review
    "they were all large"
    Read review
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