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Marriott's Crystal Shores

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434 Reviews from our TripAdvisor Community

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There are newer reviews for Marriott's Crystal Shores
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Showing 427: English reviews
Chelmsford, Massachusetts
Reviewed 18 October 2016

We loved it here! We brought our two kids (4 and 2) and it was perfect. there were two pools but at they deepest they were only 4ft. The rooms were great! Large with plenty of place. The decks were nice and big. There were grills on the property and the staff had activities planned all day. Some catered more...

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Helpful?
Thank nikki0217
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Hi Nikki. It's great to hear that the room accommodations were great for you and your family, and that you found the location of the resort to be convenient to other hotels and restaurants. Thank you for your review and we look forward to welcoming you back once the renovations are complete.

Wisconsin
Reviewed 15 October 2016

Even though the construction was going on, we didn't notice it. Spectacular views and rooms. The staff, Eric at the front desk in particular, was friendly and always gave us great ideas on things to do on the island, like trying the Snook Inn, kayak tour at Paddle Marco and dancing over at DaVinciis. Can't wait until our next vacation!

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Helpful?
Thank Rod_Valley
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for your review. We're happy to hear you enjoyed the views and friendly staff. We hope to welcome you back soon!

Broadway
Reviewed 15 October 2016

Our unit was on the 12th floor looking directly out to the Gulf of Mexico. The rooms were large and exceptionally furnished with comfortable beds, a very large kitchen with everything we could possibly need. The balcony was huge with a table and four chairs plus two comfortable lounge chairs. This was without a doubt the most awesome place we...

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Helpful?
Thank George W
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for your review. We're happy to hear you enjoyed the spacious accommodations and balcony. We hope to welcome you again soon!

Huntingburg, IN
Reviewed 14 October 2016

Keep in mind that major construction is going on right now and will be until mid 2017 so call first. The Hilton next door is also undergoing a major renovation so plenty of noise. Still the staff does a nice job making everyone feel welcome. The question now is that this place is going from approximately 67 units to 157...

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Helpful?
Thank lynk11
Ryan V, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for your review of Marriott's Crystal Shores. We are happy to hear your visit met expectations, in spite of going construction, as a result of the accommodating service from resort associates. We thank you for the feedback on your overall experience and look forward to the opportunity to host you again.

Alexandria, VA
Reviewed 9 October 2016

This is a great Marriott Vacation Club. The rooms are a different scheme from the other MVCs we've stayed at. Very nice furnishings and bathrooms. The balconies are HUGE and include two very comfy chaise lounges, two chairs AND a round table with 4 chairs and there's STILL room to move around! We stayed on a higher floor on gulfside...

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Thank keut
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for your perfect review! We are delighted to hear that you enjoyed your villa and were able to see the stunning sunsets. We look forward to seeing you again, soon.

Bedford, Tx
Reviewed 27 September 2016

Even though there was construction going on, our room was FABULOUS!!! It was like staying in an expensive apartment that had everything we needed. Very upgraded features and accommodations. The 2 pools are fabulous. The sunsets from the balcony are gorgeous!!! When they finish with the construction I might want to move there. Looks like they are going to double...

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Helpful?
Thank Kim M
Ryan V, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Hi Kim. Thank you for your five-star review of Marriott's Crystal Shores. It is wonderful to learn expectations were met throughout your visit, in spite of the ongoing improvements. We look forward to welcoming you back in the near future.

Reviewed 25 September 2016 via mobile

We stayed in one of the 3 bedroom penthouses and were quite disappointed. It needed refurbishing and repairs!! Our shower and washing machine were inoperable and actually had to be replaced during our stay. Many other repairs were needed. The staff did take care of the repairs, BUT! 😳!! In fact, the entire resort was under construction, which resulted in...

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3Thank Bobbispiano88
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for your review. We're disappointed that villa upkeep concerns deterred from your stay. We would like to learn more about your concerns. Please email us at customer.care@vacationclub.com with your preferred method of contact and include your TripAdvisor Username. As an alternative, you may reach us directly by calling 800-860-9384. We look forward to hearing from you soon.

Virginia Beach, Virginia
Reviewed 23 September 2016 via mobile

This is a Marriott Vacation Club. (Timeshare). Thus it is not a full service hotel. It is a great place to unwind. Rooms/suites are spacious and modern. Facilities are very enjoyable. Relaxing place. Remember to bring beach/water shoes. The beach is mostly coquina shells. (Very small and broken pieces of shells). Hard to walk on. Beach chairs are available to...

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Helpful?
Thank Kathleen300
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Hi Kathleen. Thank you for your review. We are delighted to hear that you found the rooms to be spacious and modern and restaurant staff to be pleasant. We hope you will choose to return to visit the next time you need some time to unwind from the daily hustle and bustle!

Fort Lauderdale, Florida
Reviewed 22 September 2016

We stayed at the Marriott Crystal Shores for a friend's wedding at a neighboring property. We chose Marriott Crystal Shores because we are Marriott Reward Members and traveling with another couple. They offer two(2) bedroom suites which were nice. The property is a construction zone and may not be pleasing to most.

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Helpful?
Thank SoireeTraveler
Ryan V, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for your review of Marriott's Crystal Shores. We are glad you joined us to celebrate a nearby friend's wedding. We apologize for any noise from construction. We are dedicated to ensuring these ongoing improvements affect our guests as little as possible. We thank you again for your feedback and look forward to the opportunity to serve you on...

North Myrtle Beach, South Carolina
Reviewed 18 September 2016 via mobile

This is our second visit to this resort, what a difference 4yrs makes!! Not for the best. Beautiful villas with great gulf views. Marriott are expanding this resort big time, plenty of construction noise around both pools. When complete there will be two more towers and obviously many more guests. Much quieter on the beach. Bring beach shoes, very shelly...

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Helpful?
1Thank Ann B
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for your review. We are happy to hear you enjoyed your villa and view during your stay at Crystal Shores. We appreciate your feedback regarding food and beverage pricing and the desire for a couples only resort. We appreciate your loyalty to Marriott and look forward to exceeding your expectations on your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Marriott's Crystal Shores

Address: 600 S Collier Blvd, Marco Island, FL 34145-5604
Region: United States > Florida > Southwest Gulf Coast > Marco Island
Price Range: $790 - $1,102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott's Crystal Shores 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Marriott`s Crystal Shores Hotel Marco Island
Marriotts Marco Island
Marriott's Crystal Shores Marco Island, Florida
Hotel Style:
#4 Luxury Hotel in Marco Island
#4 Top resorts Hotel in Marco Island
#4 On the Beach Hotel in Marco Island
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's Crystal Shores staff and other travellers.
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Questions? Get answers from Marriott's Crystal Shores staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view top floor”
 of 5 bubbles Jus491, 9 Dec 2016 | Read review
“All units have excellent views of the Gulf. Personally I would pick a room in the west phase, (under construction) Two bedroom condos.”
 of 5 bubbles daveruopp37, 7 Dec 2016 | Read review
“All rooms have a sea view, but its on an angle...”
 of 5 bubbles Ru198, 24 Nov 2016 | Read review
“Beach views”
 of 5 bubbles ChesterClaret, 17 Nov 2016 | Read review
“corner rooms- bedrooms of opposites of the villas, Middle rooms bedrooms one behind the other, living other end of the villa.”
 of 5 bubbles 941danm, 25 Oct 2016 | Read review
5 of 5
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