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Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.

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1760 Pembrook Dr, Maitland, FL 32810-6309
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About

#5 of 5 hotels in Maitland
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Laundry service
Self-serve laundry
Parking
Wifi
Vending machine
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Room features
Air conditioning
Kitchenette
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Location

Full view
43Car recommended
Grade: 43 out of 100
21Restaurantswithin 1 km
2Attractionswithin 1 km
140Reviews2Q+A26Room tips
Traveller rating
  • 51
  • 23
  • 22
  • 11
  • 33
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Kalani A wrote a review Mar 2021
1 contribution
Kenny J is always a big help. Every time I check in he makes me feel like I’m at home. The room is always clean, it’s spacious. I can cook whenever I want too. Everything I need, it’s at my fingertips.
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Date of stay: March 2021Trip type: Travelled solo
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Don Rodgers wrote a review Jun 2020
1 contribution
First thing I noticed was that the room was very clean. In the past, there has been times when my room was not so clean. I also noticed that the tv was updated. The picture quality is so much better. Thanks!
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Date of stay: May 2020
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Response from iResponze A, Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.
Responded 21 Jun 2020
Thank you for returning to Extended Stay America. We are glad to know you had a nice time with us and that you were impressed with our spotless accommodations. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
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DIVA wrote a review Jan 2020
2 contributions2 helpful votes
HORRIBLE ROACHES AND DIRTY!!! So nasty and gross, tv signal was off with blurry channels just awful experience!! Manager lady doesn't respond to issues she minimizes and dismisses you she needs to be fired asap!!
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Date of stay: January 2020
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Response from iResponze A, Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.
Responded 23 Jan 2020
Thank you for taking the time to post a review. We sincerely apologize for the cleanliness and maintenance issues you experienced in your room, as well as the fact that we did not completely address these to your total satisfaction. Our pest control provider has serviced the hotel, and we are working with our housekeeping and engineering teams to ensure procedures are being followed to prevent such issues in the future. We can absolutely do better, so we hope you will give us an opportunity in the future to provide the service and hospitality that you expect and deserve from our brand. Sincerely, Hotel Management
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JTE wrote a review Jan 2020
1 contribution
All rooms have roaches, people were leaving dirty diapers outside there door in the hallway, all rooms smell terrible the list can go on. Kids running around at all hours even after "quiet time" as they say... This place has the thinnest walls and floors! You can hear everything, fighting, pets, kids, tvs ect.. If you want to get any sleep do not stay here! Breakfast is coffee and granola bars so do not be fooled about that. The first day i checked in the 1st floor was full of smoke because someone burnt something on the stove so they just opened the door and let it bleed into the whole hotel.. This place needs some serious management.
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Date of stay: January 2020
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Sleep Quality
Trip type: Travelled on business
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Response from iResponze A, Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.
Responded 14 Jan 2020
Thank you for being our guest. We are sorry for the cleanliness issues you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the areas. Also, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent any future issues. It is also disappointing to know our grab-and-go breakfast was not to your expectations. Your comments about it will be shared with our brand leaders to assist them when determining new breakfast choices. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
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Aloma wrote a review Dec 2019
7 contributions
Dirty place,bad smell in the rooms,cleaning only after 8 days or you must pay for that.Not recommend.Breakfast is a joke.I was there for 5 nights because was payed.I’ll never be back.look the comments before a reservation
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Date of stay: December 2019
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Response from iResponze A, Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.
Responded 29 Dec 2019
Thank you for your review. We regret your disappointment with our housekeeping policy and are sorry for the cleanliness issues you encountered in your room. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the suite. We are also sorry to know our grab-and-go breakfast was not to your expectations. Your comments about it will be shared with our brand leaders to assist them when determining a new breakfast. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
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PRICE RANGE
USD 71 - USD 121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america orlando, extended stay orlando, orlando extended stay
LOCATION
United StatesFloridaCentral FloridaMaitland
NUMBER OF ROOMS
104
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Frequently Asked Questions about Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.
Which popular attractions are close to Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.?
Nearby attractions include RDV Sportsplex Ice Den (0.4 km) and The Silly Grape (0.6 km).
What are some of the property amenities at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.?
Guests can enjoy free breakfast during their stay.
Is parking available at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.?
Conveniently located restaurants include Sam Snead's Oak Grill and Tavern, Chick-fil-A, and Applebee's.
Are there opportunities to exercise at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.?
Yes, guests have access to an outdoor pool during their stay.
Are any cleaning services offered at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.?
Many travellers enjoy visiting Jack Kerouac House (7.5 km).
Is Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr. accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.