Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
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Room & Suite (57)
Dining (4)
About
#4 of 5 hotels in Maitland
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
BBQ facilities
Parking
Wifi
Vending machine
Laundry service
Self-serve laundry
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Room features
Kitchenette
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Business
Location
Full view
43Car recommended
Grade: 43 out of 100
20Restaurantswithin 1 km
2Attractionswithin 1 km
172Reviews6Q+A34Room tips
Reviews
Traveller rating
- 76
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- 27
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Popular mentions
Very helpful to me and my family,she is the nicest and pleasant woman at the front desk , i really like seeing her smiley face very week end , Thank you Marcella,, The only problem I have is the slow wifi,and no breakfast served and pool closed
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Date of stay: May 2020Trip type: Travelled with family
Helpful
Response from iResponze A, Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
Responded 24 May 2020
We are thrilled to hear you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially Marcella. She is a true asset to our team, and we will be sure to share your compliments. We look forward to hosting you and your family again soon. Sincerely, Hotel Management
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The fridge was very dirty, the bed was comfy. The window was so dirty I could not see out the window. Neighbors complained of having roaches, this is why I left. Staff and cleaning crew were kind and friendly the breakfast is just coffee and muffins and bars. Not a true breakfast. It’s very safe there and surrounded by corporate offices. Easy and lovely walking trails around and near the property to Wendy’s and chic-fila. 10 mins from grocery shopping center at Altamonte Springs and Walmart and gateway shopping center which is the lovely part of Maitland as long as with there quaint downtown filled with many restaurants and eat in theatre. Lovely parks in this area too.
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Date of stay: January 2020Trip type: Travelled with family
Helpful
Response from iResponze A, Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
Responded 10 Mar 2020
Thank you for being our guest. We are pleased to know you liked our location as well as the service delivered by our courteous associates. However, we are sorry for the cleanliness issues you encountered in your room. We are working with our housekeeping team to make sure we are consistently following our cleaning schedules. Also, your comments with regard to the breakfast will be shared with our Brand Leaders to assist them when determining new breakfast choices. We appreciate your business and hope to have another opportunity of welcoming you and your family back soon for a much better experience. Sincerely, Hotel Management
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I travel weekly for work. I also have dietary restrictions which can be very challenging for business travelers. In order to maintain a healthy diet, I try to stay at hotels where I can cook my meals. The moment I checked in, I had a very uncomfortable feeling about this hotel. When I got to my room, I immediately went right back downstairs and I told the front desk staff I didn’t feel safe there, my room wreaked of stale cigarettes, hallways and elevator smelled of weed, it was dirty, I was stuck on the elevator, which is the size of a closet, with three men who were all drinking. There was a group of people sitting in the parking lot smoking and drinking. When I requested a refund, they refused to refund me. The only accommodation I received was to take off the remaining nights of my booked stay but they wouldn’t refund me for the 1minute stay I had with them. I was charged almost $200 with no refund. I would never recommend this place to anyone. It was filthy, smelled awful and terrible customer service. Three times during my trip last week, I stopped in to speak to the manager. He was never there, during business hours, and I never met him...only the assistant manager. Gross place. Don’t stay there.…
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Date of stay: March 2020Trip type: Travelled on business
Helpful
Response from iResponze A, Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
Responded 10 Mar 2020
Thank you for the detailed review. We sincerely apologize for the disappointing stay you had and regret the odor you encountered in the room and hallways. We have processes in place to make sure that the public spaces and our rooms are maintained in good condition. We are working with our housekeeping team to make sure we are consistently following our cleaning schedules. With regard to the charges, please feel free to reach out to our front desk as our associates will be happy to assist you further. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
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The room was comfortable and clean, the location was perfect directly close to the major arteries, and the amenities were very good the laundry room, and workout room, the pool looks good, though the weather didn't allow a swim. The entire staff were very competent and courteous.
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Date of stay: January 2020Trip type: Travelled on business
Location
Service
Sleep Quality
Room Tip: The only thing this location didn't offer was a real breakfast if it did it would easily be...
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Helpful
Response from iResponze A, Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
Responded 10 Feb 2020
Thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. It is also nice to know you liked our on-site amenities, especially the laundry room, fitness center, and pool. Thank you once more for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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Spacious room, good coffee/laundry/workout room. Great price. Friendly staff. The downside was as follows: 1. Extremely tight and cramped bathroom. The door barely opens inwards, forcing a person to do all types of contortions just to get in and out 2. Room, albeit spacious, was extremely sparse in terms of furnishings. No dressers. Had to ask for hangers, kitchen supplies, adequate supply of towels and toilet paper. 3. Recliner chair not in good working order 4. Certain aspects of the room seemed dirty;
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Date of stay: January 2020
Value
Location
Service
Room Tip: Keep away from elevator
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Helpful
Response from iResponze A, Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
Responded 5 Feb 2020
Thank you for being our guest at Extended Stay America. We are delighted to know you had a nice time with us and that you were impressed with associates, amenities as well as the value we offer. However, we regret we missed meeting some of your expectations. We value your feedback and hope to see you again in the future. Sincerely, Hotel Management
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PRICE RANGE
USD 79 - USD 136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay deluxe orlando-maitland-pembrook dr hotel orlando, extended stay orlando, orlando extended stay
LOCATION
United StatesFloridaCentral FloridaMaitland
NUMBER OF ROOMS
83
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Claim Your Listing Frequently Asked Questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
Which popular attractions are close to Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive?
Nearby attractions include RDV Sportsplex Ice Den (0.5 km) and The Silly Grape (0.5 km).
What are some of the property amenities at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
What food & drink options are available at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive?
Conveniently located restaurants include Sam Snead's Oak Grill and Tavern, Chick-fil-A, and Applebee's.
Are there opportunities to exercise at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Are any cleaning services offered at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive?
Many travellers enjoy visiting Jack Kerouac House (7.4 km).
Is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.