Very helpful to me and my family,she is the nicest and pleasant woman at the front desk , i really like seeing her smiley face very week end , Thank you Marcella,, The only problem I have is the slow wifi,and no breakfast served and pool closed
The fridge was very dirty, the bed was comfy. The window was so dirty I could not see out the window. Neighbors complained of having roaches, this is why I left. Staff and cleaning crew were kind and friendly the breakfast is just coffee and muffins and bars. Not a true breakfast. It’s very safe there and surrounded by corporate offices. Easy and lovely walking trails around and near the property to Wendy’s and chic-fila. 10 mins from grocery shopping center at Altamonte Springs and Walmart and gateway shopping center which is the lovely part of Maitland as long as with there quaint downtown filled with many restaurants and eat in theatre. Lovely parks in this area too.
I travel weekly for work. I also have dietary restrictions which can be very challenging for business travelers. In order to maintain a healthy diet, I try to stay at hotels where I can cook my meals. The moment I checked in, I had a very uncomfortable feeling about this hotel. When I got to my room, I immediately went right back downstairs and I told the front desk staff I didn’t feel safe there, my room wreaked of stale cigarettes, hallways and elevator smelled of weed, it was dirty, I was stuck on the elevator, which is the size of a closet, with three men who were all drinking. There was a group of people sitting in the parking lot smoking and drinking. When I requested a refund, they refused to refund me. The only accommodation I received was to take off the remaining nights of my booked stay but they wouldn’t refund me for the 1minute stay I had with them. I was charged almost $200 with no refund. I would never recommend this place to anyone. It was filthy, smelled awful and terrible customer service. Three times during my trip last week, I stopped in to speak to the manager. He was never there, during business hours, and I never met him...only the assistant manager. Gross place. Don’t stay there.…
The room was comfortable and clean, the location was perfect directly close to the major arteries, and the amenities were very good the laundry room, and workout room, the pool looks good, though the weather didn't allow a swim. The entire staff were very competent and courteous.
Spacious room, good coffee/laundry/workout room. Great price. Friendly staff. The downside was as follows: 1. Extremely tight and cramped bathroom. The door barely opens inwards, forcing a person to do all types of contortions just to get in and out 2. Room, albeit spacious, was extremely sparse in terms of furnishings. No dressers. Had to ask for hangers, kitchen supplies, adequate supply of towels and toilet paper. 3. Recliner chair not in good working order 4. Certain aspects of the room seemed dirty;
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