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We were in Lutz to visit friends and family for a week and enjoyed our stay here. We had great weather and visited the heated pool everyday and returned to NJ with a nice tan. The breakfast at the Suncoast was exceptional, with my only...More
Very nice hotel. Lovely rooms, nice kitchens, well outfitted. Love the M-T-W snacks and drinks in the evening.
Upon checkin there was long black hair stuck to bed pillow. Plucked off and overlooked, did not complain - at least it was visible and easy to...More
Response from TeamConcord, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe VillageResponded 5 November 2017
Many thanks for taking time to post your online review. We're glad you enjoyed the majority of your experience with us! We appreciate you pointing out not only what you liked, but also the areas where extra effort on our part is needed....More
Hard to find! Went past the street, got turned around. There is no name on the building on the street sign. Having stayed at Residence Inn in the past, I recognized the building. Check in was fast and got in a few hours early. The...More
Response from TeamConcord, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe VillageResponded 26 September 2017
Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope...More
This is a nice property, the hotel is fairly new and well kept. The staff was very pleasant, they have a hot hors d'oeuvres time set out in the evening, a very nice breakfast laid out, and the hotel is well run. Rooms were clean,...More
We spent two nights here, having to evacuate from Tampa in advance of the storm. Very competent and caring staff. The manager held a meeting on Saturday afternoon to make safety announcements for all the guests and answer any questions . They offered to make...More
Response from TeamConcord, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe VillageResponded 13 September 2017
First and foremost, we are so happy to see that you made it to Residence Inn Tampa Suncoast Parkway at NorthPointe Village safely and without trouble. We are delighted you felt comfortable and safe and could appreciate all we tried to do. Our...More