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Our first stay here was during Hurricane Irma. It was very trying times but the hotel staff and hotel itself was incredible. The staff are all very friendly and accommodated everyone. Breakfast was served every morning, even the morning after the hurricane. The beds are...More
Very nice stay during Hurricane Irma. This hotel stood thru horrendous wind from eye if Irma with little damage! I felt comfortable and confident in my choice staying with Imperial! I left my room at 10 am to check my residence for electricity and upon...More
Me and my wife came in to town for a family reunion. Stayed in a suite, had jacuzzi tub. Was quiet and comfy. Plenty of room. Seems they are renovating and it was very nice staff who sent us to Manny's which was delicious too....More
We have stayed here quite a few times without any issues. THIS time, it was beyond MISERABLE!!!!!! There was a quinceanera celebration that went on for over 6 hours on the 7th floor. It didn't matter what room they gave us (some of us on...More
Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 28 June 2017
Thank you for your review :-) I can speak on this since I am the Food & Beverage Director here. I hosted that party on the 7th floor the night you speak of. I apologize for the noise but as a banquet facility...More
This place needs to be torn down and replaced with anything. The rooms are old, stank, roach infested and basic crap. Had a friend from Europe stay there on my recommendation based on its perceived level of comfort. i was 10000% WRONG. I was SO...More
1 Thank petitemoose
Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 31 May 2017
Thank you for spending a few moments to review your stay! That being said, I have a few comments. I will have to say that I respectfully disagree with alot of what you describe. I personally have been here for 4 years and we...More
USD 104 - USD 148 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available
Number of rooms
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