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Imperial Swan Lakeland

Traveller (41)
Room & Suite (24)
Family and Play Areas (3)
Overview
4141 S Florida Ave, Lakeland, FL 33813-1626 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
3 Star accommodation
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Reviews (203)
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202 results
Traveller rating
54
37
14
29
68
Traveller type
Time of year
LanguageEnglish
54
37
14
29
68
See what travellers are saying:
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1 - 5 of 202 reviews
Reviewed 1 week ago via mobile

For 3 stars this hotel was absolutely terrible. I checked in late because I had to travel after getting off work. No on was at the front desk had to call maintenance man several time to get him to answer and to get keys. Joe...More

Thank Ayesha B
Reviewed 2 weeks ago

Customer Service is horrible. You cannot get anyone to answer the phone; when they do answer and leave a message no one ever calls you back.. Every time we called to speak to Deniese the Venue person, she never returned calls. We had to just...More

Thank Dream25854408832
Reviewed 4 weeks ago

My sister booked this hotel. $100+ per night. Luckily it was for only one night because it was horrible. Front desk staff didnt acknowledge. Very hot and stuffy in lobby. Room had bugs and there was blood in the bathtub!! Everything felt dirty. Would never...More

Thank Laurie K
Reviewed 4 weeks ago via mobile

I never ever do this but now I must. Came in for the weekend to see the grandkids. Brought our grandson with us to see his cousins. Was excited since I knew it used to be a 5 star Hotel. My daughter got married there...More

Thank Departure57227083318
Reviewed 29 October 2018

Tried to check in Oct 27,2018 at 3pm and there was no one there. Doors wide open with a sign on the desk saying staff would be back at 8am the next day. Another sign saying if you were checking out sign sheet with name...More

Thank gmdistefano
View more reviews
About
Description
Whether you’re here to stay a night or a week, we can accommodate all of your needs. Not only do we have Executive Suites with Jacuzzi tubs, located steps away from our luxurious King size beds, but we also include More couches with pull out sleepers, for that extra guest! You don’t have to worry about being able to keep in touch or catch up on news highlights with our complimentary high-speed internet connections and state of the art phone systems. Our goal here is to pamper your every need whether you are here for a business trip or a family get away! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Meeting Rooms
Microwave
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Sauna
Wheelchair Access
Beachfront
Room Service
Restaurant
Breakfast included
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
Hotel class
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
Number of rooms
168
Price range
USD 69 - USD 104 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Inn Lakeland
Also Known As
Imperial Swan Lakeland Hotel Lakeland
,
Imperial Swan Hotel Lakeland
Location
United States > Florida > Central Florida > Lakeland
Hotel class
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
Number of rooms
168
Price range
USD 69 - USD 104 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Inn Lakeland
Also Known As
Imperial Swan Lakeland Hotel Lakeland
,
Imperial Swan Hotel Lakeland
Location
United States > Florida > Central Florida > Lakeland
Photos
Traveller (41)
Room & Suite (24)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
Paula D
5 February 2016|
AnswerShow all 3 answers
Response from Patricia P | Reviewed this property |
no
0
Votes
TINKERBELLA2007
5 March 2015|
AnswerShow all 2 answers
Response from Jacqualyn s | Property representative |
yes included in the hotel service fee
0
Votes
Room Tips
"Stay away...…."
Curlskim
21 Jul. 2018
Read review
"Choose any room at any other hotel and you'll be better off than here."
skydoc2336
24 Apr. 2018
Read review
"Do not stay here ROACHES"
vquinton
28 Mar. 2018
Read review
"There are none!!!!!!"
CAROL523
4 Mar. 2018
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