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Ecco Suites

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#14 of 32 Hotels in Lakeland
Certificate of Excellence
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Ecco Suites
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260 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Reviewed 5 days ago NEWvia mobile

My family and I stayed 2 nights at the Ecco Suites last weekend. First impression was positive since the lobby and common areas at the ground floor look brand new. However, the bad experience started 10 minutes later... 1) I did not get the crib they had confirmed because they found out the only one they had had a broken...

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Helpful?
Thank Martin G
Salisbury, United Kingdom
Reviewed 6 days ago NEW

Was previously Crestwood Suites. Have stayed here a number of occasions, most recently 3 times over Dec/Jan 2017. Polite and helpful staff. Rooms clean and spacious. Heated swimming pool. Great position with a couple of restaurants in walking distance. New look works well, gives a much more modern feel to the foyer and breakfast area. Still very brown on the...

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Thank Wardy728
Reviewed 1 week ago via mobile

Perfectly adequate for a place to stay overnight at a cheap rate. Clean, had refrigerator, but beds a bit hard. Pillows were nice. Staff was very nice! Bathroom was fine. Toiletries not provided, but towels were fine! I always want more towels in most hotels.

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Thank Shannon W
Reviewed 1 week ago

The hotel has recently been under construction as per previous reviews, so when you first walk in the lobby it looks beautiful. We got to our room today and when first opened the door there was a funky musty smell and for what the room offers it is on the small side. Imagine a 300 Sq foot studio apartment. Remember...

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Thank Stacey S
A TripAdvisor Member
Level Contributor
7 reviews
4 hotel reviews
4 helpful votes
Reviewed 2 weeks ago via mobile

We stayed here during Christmas and New Years. We arrived in Florida without a reservation, although we had family staying in Orlando, we opted to stay in Lakeland, mostly due to prices and traffic congestion. We had 2 small dogs with us. The first night we did stay in Orlando but next morning we were looking for another place. The...

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1Thank A TripAdvisor Member
Pembroke Pines, Florida
Reviewed 2 weeks ago

Spent two nights visiting family, as we have done many times before. This used to be the Crestwood Inn. The lobby has been renovated and looks very nice. Other than that I miss the old service. The breakfast was empty almost one hour before the end time. The fire alarm went off at 6:30am and the entire hotel was evacuated...

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1Thank InfanteGang
ardmore
Reviewed 3 weeks ago

I say can we get a Manager here? Well, they don't clean the rooms except one time a week. They had a sign up that due to Christmas Foodstuff for the Breakfast would be limited. No.......... due to pss poor prior planning, or calculate cost savings, they did not have Waffles, Gravy, Orange Juice, Apple Juice, and only had white...

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Thank ken l
Reviewed 28 November 2016 via mobile

The stay so far has been excellent. Everything you need is available through maid service or through the front desk. They are renovating now, so no breakfast but other than that, it's great. The bed are a little hard, but still comfortable.

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Thank michael O
CrestwoodLakeland, General Manager at Ecco Suites, responded to this review

Dear Michael O, thank you for staying with us and for your review. We are always happy and available to help with our guest's needs. I look forward to have you and the rest of our guests enjoying our improved and new spaces and amenities. Thank you, Yobeska

Lakeland, Florida, United States
Reviewed 21 November 2016 via mobile

all i can say is that youll love it and everything you need is there no need to bring dishes untesils or anything it was a good stay and loved it too and the breakfast was awsome love the big huge flat screen the bed OMG so freaking comfy youll sleep like a baby

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Thank Melissa G
CrestwoodLakeland, General Manager at Ecco Suites, responded to this review

Dear Melissa G, thank you for taking the time to write a review about our property. We are very happy to know you enjoyed your stay and were pleased with our amenities. We look forward to having you stay with us next time you are in town. Thank you, Yobeska

Tallahassee, Florida
Reviewed 1 November 2016

We booked a double room for FLPoly Family Weekend.2016. It was nice to have kitchenette with dishes for under $90. We had to walk a long way to front desk because they are remodeling. The bathroom was very clean. They had free Wifi and a heated pool.

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Thank Jennifer B
CrestwoodLakeland, General Manager at Ecco Suites, responded to this review

Dear Jennifer B, thank you for choosing to stay with us and for recommending our hotel to other travelers. We had many parents staying with us during FL Poly Family Weekend, it was great having you stay with us. Our remodeling process will be completed by the beginning of December, you will be able to enjoy our new amenities when...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Breakfast Available

Additional Information about Ecco Suites

Address: 4360 Lakeland Park Dr, Lakeland, FL 33809-3585 (Formerly Crestwood Suites)
Region: United States > Florida > Central Florida > Lakeland
Price Range: $123 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ecco Suites 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Crestwood Suites Lakeland Hotel Lakeland
Crestwood Hotel Lakeland
Hotel Style:
#5 Business Hotel in Lakeland
#8 Romantic Hotel in Lakeland
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Questions & Answers

Here's what travellers have asked, with answers from Ecco Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“With name change, ensure you check out name and layout of room you're booking as some confusion”
 of 5 bubbles Wardy728, 17 Jan 2017 | Read review
“Stay somewhere else.”
  • The types of hairs all over the bed
  • Idea of suz
 of 5 bubbles staceys164, 11 Jan 2017 | Read review
“Choose another hotel”
 of 5 bubbles 707kenl, 28 Dec 2016 | Read review
“Wait until the remodel is over before trying this hotel”
 of 5 bubbles ShabbyChicChick, 14 Oct 2016 | Read review
“Although is wasn't an issue for us, ask how to avoid inconvenience from renovations (noise, etc)”
 of 5 bubbles CT_Traveler25, 30 Sep 2016 | Read review
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