Candlewood Suites Lake Mary, an IHG Hotel
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Candlewood Suites Lake Mary, an IHG Hotel

Traveller (38)
Room & Suite (29)
Pool & Beach (7)

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About

4.0
#10 of 13 hotels in Lake Mary
4.3 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Travelers to Lake Mary, FL Prefer Hotel's ServicePleasantly situated in a small town with all the benefits of Orlando but without the traffic, the Candlewood Suites® Lake Mary hotel is an idyllic place to stay during your business or leisure visit. The hotel's location near Orlando, Florida is perfect for quick access to I-4 and the entire Orlando metro area.Tourists and families enjoy the short drive to Universal Studios and SeaWorld, as well as top-class golf and shopping right around the hotel's location in Lake Mary, Florida. Two beautiful courses are within six miles (Magnolia Plantation and Timacuan), and premier shopping is just as close at Seminole Towne Center and the lakefront development of Uptown Altamonte.Business travelers love this hotel's location near Orlando, Florida as well, since businesses like Scholastic, Duke Energy, and Verizon are nearby.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Outdoor pool
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Arabic
Hotel links
Special Offer:Limited Time Deal on IHG hotels
303Reviews5Q+A69Room tips

Reviews
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Detailed Reviews
Cabergy wrote a review Apr 2023
Hotel's Favourite
4.0 of 5 bubbles
I’ve included a picture of my view from the tub. The hotel is still clean despite someone forgetting to clean the front of the bowl. It doesn’t include breakfast. Only a coffee machine or you may have a tea. There is laundry, gym, and pool. My room faced I-4 and the cars zoomed all night long. If you are a light sleeper I would try to request a room in the front.
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Date of stay: April 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bcbcbc wrote a review Mar 2020
Columbus OH
5.0 of 5 bubbles
I truly expected less of this hotel, considering the price compared to other hotels in the area. However, we were more than happy with everything. The room is very large and contains a full kitchen. The bed was comfortable and the towels were luxurious. Instead of the little bottles of toiletries used by most hotels, this shower has containers of shampoo, conditioner and body wash that hang in the showerl and you squeeze out what you want. So much nicer. The front desk staff was very friendly and helpful. The area is very nice, and there are many restaurant choices nearby. Since this is an extended stay type of hotel, they do not offer a complimentary breakfast. We would stay here again in a heartbeat.
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Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vanessa Pellett, Owner at Candlewood Suites Lake Mary, an IHG Hotel
Responded 4 Nov 2020
Dear Valued Guest, Thank you for your wonderful review. We are happy that we had the opportunity to serve you and we hope you will choose Candlewood Suites in your future travels. Sincerely, Vanessa P. Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mcriss50 wrote a review Oct 2020
Venice, Florida
4.0 of 5 bubbles
We have been IHG members for a long time & this is the only IHG property right in this area so we chose it. We have been at other Candlewood Suites & like that we can get the full size fridge/microwave & separate living room & bedroom. When we stay more than one night this is always the way we go. The place is clean but could use some updating of the furniture. The bed not quite as comfortable as other IHG's but okay. Towels were very nice. Strange though in the kitchen they had 1 knife/fork/spoon when they knew they were two of us as well as 3 plates/cups/glasses. Figured it would be 2 or 4. Had to ask for a tv guide as none in room. Nothing walkable but lots a short drive away. Worst part is the noise so if you book ask for an even number room as they are on the other side of building from I 4. I was disappointed as a Spire Elite that they did not give us a non road room.
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Date of stay: October 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vanessa Pellett, Owner at Candlewood Suites Lake Mary, an IHG Hotel
Responded 4 Nov 2020
Thank you for taking the time to tell us about your experience at Candlewood Suites LAKE MARY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites. Sincerely, Vanessa P. Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
New L wrote a review Apr 2023
1.0 of 5 bubbles
I'm not PLEASESED at All!!!

Arrived on 3/31 Parking is limited, upon going into my room the smell of “moth balls” Ewww $312 for two nights, and then the room smells horrible, I went to the front desk and complained about the smell ( night attendant) did not know what moth balls were. So went to publix to purchase a can of sanitizer spray and air freshers and a bottle of Clorox cleaning spray for the tub.
Not only that No ice machine (WTH) no continental breakfast “ only tea/coffee”! This is ridiculous. On day two before leaving for your city I spoke with the front desk lady with braids that I left the towels outside of the door for fresh ones that were around 8:30 this morning, came back around 3ish the towels were gone from in front of the door but No fresh ones. The the housekeeper was in the hallway I told her that I needed fresh towels and she said shell get some, I asked how long she said 10 minutes it took 15 by that time I took a shower I was hot/sweaty. Looking outside the door no towels. I called the front desk to complain about the service (to no avail) the towels were thrown in front of the door open coming from downstairs. I'm so disappointed in this short vacation. Not only that the smell in the rooms is stomach nauseous. I'm very upset and I'll be writing more reviews and I'm going to file a complaint.

They Need Hotel Impossible needs to come to investigate. What a waste of money! I'll be heading back home. I've never heard of a hotel that has a poolside and doesn't have an “IceMachince”!

Just FYI “candle Wood hotel” is white and Not colorful and it's a breach of trust between customers because the “pictures “ you have on your site don't match the rooms in person. This is highway robbery. I would not be visiting “Lake Mary or Ocala ever Again!!!
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Date of stay: March 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Read reviews before booking here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crystal Y wrote a review June 2021
1.0 of 5 bubbles
They claim they renovated but I think that only included a little paint on the walls. The ceiling in the bathroom was black in most places and covered in mold and mildew. The room smelled so bad I had to go down to the local CVS drug store and purchase a glade plug-in. The office staff was rude and not very helpful. When we arrived with our family of 4 we found only 2 bath towels and when we asked for more they said they didn't have any more they could give from laundry. The hotel was very dirty and the halls smelled like cigarette smoke! I wish I would have taken pictures to share but please take my word for it.
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Date of stay: June 2021
2.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deb B wrote a review Mar 2022
The Villages, Florida
2.0 of 5 bubbles
My daughter and I stayed here prior to an early flight. The check in was ok, but all in all, we did not get a good feeling about the hotel. I would not have wanted to stay there alone. When we got to our room, there was a distinct air freshener smell. The bed was comfortable enough, but was noisy due to a busy road nearby. When we woke up in the morning, there was a cockroach in the sink. Do not recommend this hotel and would definitely not stay there again. It is not up to IHG standards.
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Date of stay: March 2022
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Candlewood Suites Lake Mary, an IHG Hotel
Responded 10 Apr 2022
Hello Keoweecruiser, We aim to be your home away from home offering ease and comfort. Thank you for choosing to stay with us and we greatly appreciate the trust. However, the stay did not go as planned. I am sorry for the letdown. Your review was made known to the team, and I'm confident improvements will be made to deliver complete guest satisfaction. Comments such as yours are valuable and relayed to the team to help point out areas needing additional attention. In line with this, do know that I sent a private message to further reach out to you. Despite the setbacks mentioned in your review, I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last. Best, Ronald R. Case Manager IHGService
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Sandi H wrote a review Sept 2023
Union City, California
2.0 of 5 bubbles
The room reeked of some cleaner to the point we all got headaches. We went to the front desk to share with them this issue, and they gave us a can of Lysol spray and told us that housekeeping was booked up for the next day. The room smelled like wet, dogs, the ac was smelly as well.. The room looked pleasing as we walked in, but when you went to use the towel rack on the bathroom, it fell off the wall, the wood on the door is chipped and didn’t close. The hotel room just felt dirty.
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Date of stay: September 2023
2.0 of 5 bubblesValue
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor wrote a review Apr 2022
Lake Mary, Florida
1.0 of 5 bubbles
We booked a 1 night stay due to repairs at our home. We booked the suite with Orbitz and upon our arrival there was a few people in front of the entrance smoking weed and cigs that I had to walk my kids through. Granted the men apologized for it. When we entered the room the smell was horrific and I immediately walked to the front desk where I explained the situation to the front desk. Her reply was I can spray some air freshener and I'm like to make my family of 5 gag even more just place us in another room. Unfortunately all the rooms were booked so I called Orbitz. Orbitz called the front desk on our behalf and was given the option to leave without a refund. We arrived with kids 5-9years of age at 11pm my kids had begun to fall asleep but was awakened by a phone call around 12am from the lady at the front desk. She had called 3 times because the phone connection was poor and kept disconnecting so she called my cellphone to yell at me for calling Orbitz and stated I offered you some spray. I'm like REALLY Heffa you woke up my kids for that. (CLICK) I will never book here again and would recommend somewhere else. We left and went to my in laws who had little space but better than sleeping there. No refund and could not give feedback through orbitz because they removed it. I was not going to let this experience go unnoticed.
Read more
Date of stay: March 2022
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cuse Man wrote a review Nov 2022
Baldwinsville, New York
2.0 of 5 bubbles
Checked in and the rooms microwave was not working. . GFI plug was shot. They came and repaired it and brought a microwave to replace the one there already. It had no rotation plate or device to rotate anything and it started to smoke, The bathroom was old and needed a new shower unit it. The sink faucet was loose and leaked. The room was supposedly a Handicapped room, however the toilet was very short and not adequate for anyone with a disability. The shower unit had a Curtin but it leaked water out onto the floor. We had to put down towels to soak it up when showering. TV set in the living area had a remote, but no remote for the bedroom. Kitchen was not well stocked with dishware , pots and pans, etc. We were there for 2 weeks and the room is only cleaned and changed out once a week. This property needs some serious maintenance and upgrading. We will not be be staying there again on our next annual visit.
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Date of stay: November 2022
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Candlewood Suites Lake Mary, an IHG Hotel
Responded 2 Dec 2022
Hi Motoman239, Thank you for leaving your feedback about your stay at our Candlewood Suites Lake Mary. We appreciate your effort to write a comment about your stay. I'm sorry for the issues you encountered. I have shared your comment with the hotel's management and ownership for review and service improvement. I hope that you will give us the opportunity to serve you again in the future. Best regards, Dominador R. Case Manager IHGService
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Report response as inappropriate
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John R wrote a review Sept 2021
Grand Rapids, Michigan
5.0 of 5 bubbles
We had originally booked a room at a Holiday Inn express that apparently was under construction and wouldn't be ready for our visit, so we were given rooms here at the Candlewood suites, Lake Mary.
My family and I came to Florida for a big family reunion and needed a place close to Sanford airport just for one night.
We were very happy with the neatness, comfort, cleanliness and friendly staff.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from cndllakemary
1 contribution
no we do not, however we do have shuttle service company that provide service in the price range of $10 to $20 dollars. one way. please call hotel direct and we can provide the numbers for you..
Answer from Rodney T
Clarksville, Tennessee284 contributions46 helpful votes
yes they do
Jackie E asked a question July 2016
Winter Haven, Florida11 contributions12 helpful votes
Do they provide a shuttle to the airport?
Answer from Rodney T
Clarksville, Tennessee284 contributions46 helpful votes
yes they do
stjohnvillas asked a question Sept 2014
Cruz Bay4 contributions2 helpful votes
How far is this hotel from International Drive Lake Mary
Answer from cndllakemary
1 contribution
Greetings, Thank you for your inquiry, International Parkway is only 5 minutes drive about 3/4 of mile. International drive is about 29 miles away from us.Please let me know if I can further assist you. My contact information is below: Rachid Alaoui General Manager Phone: 407-585-3000 Fax: 407-585-3030
Jenifer Margare... K wrote a tip Apr 2024
2 contributions2 helpful votes
5.0 of 5 bubbles
"book this place!!"
Read full review
Melindie J wrote a tip Sept 2023
1 contribution
5.0 of 5 bubbles
"This is a good place to stay, it is very clean and friendly environment."
Read full review
New L wrote a tip Apr 2023
1 contribution
1.0 of 5 bubbles
"Read reviews before booking here "
Read full review
Alexandra T wrote a tip Jan 2023
Murrieta, California1,865 contribution824 helpful votes
2.0 of 5 bubbles
"The hotel is next to the highway so it gets a lot of trafic noise."
Read full review
new1man9 wrote a tip Jan 2021
71 contributions14 helpful votes
1.0 of 5 bubbles
"Do not accept room 209, It had bed bugs"
Read full review
Not the right property for you?
There are more places to choose from in the Lake Mary area.
PRICE RANGE
AU$123 - AU$148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites lake mary hotel lake mary, candlewood lake mary, lake mary candlewood suites
LOCATION
United StatesFloridaCentral FloridaLake Mary
NUMBER OF ROOMS
123
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CANDLEWOOD SUITES LAKE MARY, AN IHG HOTEL (AU$123): 2024 Prices & Reviews (FL) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Candlewood Suites Lake Mary, an IHG Hotel
Which popular attractions are close to Candlewood Suites Lake Mary, an IHG Hotel?
Nearby attractions include Locksmith Escape Games (7.3 km), Planet Obstacle (1.3 km), and Lake Mary Farmer's Market (4.5 km).
What are some of the property amenities at Candlewood Suites Lake Mary, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Candlewood Suites Lake Mary, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Candlewood Suites Lake Mary, an IHG Hotel?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Candlewood Suites Lake Mary, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Lake Mary, an IHG Hotel?
Conveniently located restaurants include FishBones, Cubans On The Run, and 4 Rivers Smokehouse.
Are there opportunities to exercise at Candlewood Suites Lake Mary, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Candlewood Suites Lake Mary, an IHG Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Candlewood Suites Lake Mary, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Candlewood Suites Lake Mary, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Candlewood Suites Lake Mary, an IHG Hotel?
The staff speaks multiple languages, including English and Arabic.
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