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Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd

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Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd
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220 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd
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Showing 217: English reviews
Springfield, Missouri
Reviewed 29 December 2014

We chose this hotel because it was close to the Sanford airport. It looked fine from the outside, but the inside had clearly not been updated for many years. Our room had a window that wouldn't close properly and the room was extremely humid and musty. The beds were awful and the bathroom looked clean enough, but because of its...

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Helpful?
2Thank LeslieT179
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Leslie - Thank you for your recent review of your stay. We are so disappointed that you did not have a good experience with us. Please accept our apologies. Your comments were reviewed by our staff, and we have stressed the importance of explaining our customizable kitchen packs to our guests during check-in. We store our kitchenware in a sterile...

Riverview, Florida
Reviewed 23 December 2014

Julieta at the front desk gave exceptional customer service at this location. She was very knowledgeable about the facilities and the surrounding area. She was extremely friendly and attentive to my needs. Keep up the great service.

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Thank jjjdesh
Ohio
Reviewed 22 December 2014

The room was below average, you could tell the hotel is older and they are just trying to dress up the surface to keep the appearance of a newer hotel. Our room came with full size fridge, microwave, small desk with uncomfortable chair, small table with two chairs. They do not put any pots, pans, plates, or silverware in the...

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1Thank num1mnmeater
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to read that you had maintenance issues with your heating unit and television. I will work with my maintenance engineer to ensure that we are repairing these issues. As well, please note that we...

Bradenton Beach, FL
Reviewed 8 December 2014

We chose this hotel because of its proximity to our granddaughters' gymnastics meet at Lake Mary High School. The hotel was on a pretty tree-lined street, very quiet, and yet it was only a few blocks away from a grocery store and some restaurants. Our room was small, with only 1 comfortable chair, plus 2 desk chairs. There was a...

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Thank krisreger
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

I want to thank you for taking the time to post a review of your stay. I apologize for the confusion between the nearby hotel but I'm so pleased to hear the location of the hotel worked well for you. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you...

Clearwater, Florida
Reviewed 29 October 2014

I have stayed at the Extended Stay in Lake Mary every two weeks for several months for the last 2 years and I am definitely satisfied. The staff is great especially Julietta. Very friendly and accomodating. The rooms are very clean. Whenever I have had a room that had a musty or smoke smell, I was able to change rooms...

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Thank juanita h
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to read that you received such great service from our staff. We are proud to read that you would recommend our hotel to others. Thank you again for sharing your experience with us. We would love to see you again, should...

Stuart, Florida
Reviewed 10 October 2014

This hotel comes up on HOTWIRE. $35 . Beware they give you one tiny bed and then want more money for a normal room with 2 beds. We were advised by the hotel that they do this specifically for hotwire and priceline quests.

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1Thank Gary S
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for your recent review of your stay. I am so sorry to read that your room size and bed type did not meet your expectations. As this hotel's manager, I will be reviewing our reservation procedures, as well as how we communicate our room types to guests, to ensure that your experience is not repeated. Thank you very...

Lake Mary, Florida
Reviewed 17 September 2014

RUDE Manager I have ever seen!!! Manager (Jerald). Is very RUDE he treat CUSTOMERS like they are staying in the hotel for free!!!!!! If and when you say something about it, his response is that if you don't like it, check out!!! As if he is paying for your bill, or if you are staying in his house!!! I can...

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4Thank H B
Pensacola fl
Reviewed 8 September 2014 via mobile

This motel has comfortable rooms at a good rate. The staff was friendly and accommodating. I love the kitchen and the couch for the long stay. Pool was clean and the grill was nice for those steaks. I've found my new place to stay when I'm in this area.

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Thank Clarkmul1
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with your stay with us. The staff and I are proud to have provided you with a comfortable room at a good value. I am so pleased that my staff was friendly and accommodating. Thank you again for your review....

Reviewed 21 August 2014 via mobile

The room smelled musty, like someone had smoked in there. My son found a dead mosquito in his bed, and the sheets were stained. The carpet was badly worn. I would NOT recommend this hotel to anyone. I voiced my concerns via email to two different people, who didn't respond.

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1Thank Susan S
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Susan, I appreciate you bringing your experience to our attention. The issue you described is unacceptable, and I sincerely apologize for your experience. I discussed your comments with the team, and we are going to make sure we inspect our bedding more carefully, and we have already deep cleaned the carpets in that room. This is a very rare situation...

Reviewed 17 August 2014

Thank you everyone at Lake Mary ESA for terrific service while I was here. My stay was approximately two months. While here I worked nights and slept days. It was always difficult to coordinate a time to service my room. But Julietta and Brian always managed to work with my schedule. Thanks again Julietta for always greeting me with a...

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1Thank Jim B
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you so much for posting a review of our property. I am thrilled to know that you were happy with your stay, and that you received such excellent service from my staff. We are glad we were able to work with your schedule. Thank you again for your review. We look forward to seeing you in the future, should...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Extended Stay America Orlando/ Lake Mary is a newly renovated hotel. It's features include flat panel televisions, euro top mattresses, full kitchens and recliners in every room. The hotel is located in the heart of the Lake Mary business district. Free wifi. ... more   less 

Additional Information about Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd

Address: 1036 Greenwood Blvd, Lake Mary, FL 32746
Region: United States > Florida > Lake Mary
Price Range: $104 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Extended Stay Lake Mary
Lake Mary Extended Stay
Hotel Style:
#10 Business Hotel in Lake Mary
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Questions & Answers

Questions? Get answers from Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms are accessible to the front desk, coffee and laundry area.”
 of 5 bubbles mcoy179, 13 Jan 2017 | Read review
“Very quiet and relaxing place.”
 of 5 bubbles kemleyr, 30 Nov 2016 | Read review
“the rooms in higher plants are better”
 of 5 bubbles RubenGarcia1971, 16 Nov 2016 | Read review
“Higher floors have less parking lot noise”
 of 5 bubbles sciencesouth, 29 Sep 2016 | Read review
“it is at a good location, roon at higher levels would give good views”
 of 5 bubbles onestopcons, 26 Jul 2016 | Read review
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