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The Westin Lake Mary

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The Westin Lake Mary
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635 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Lake Mary
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Showing 619: English reviews
Oviedo, Florida
Reviewed 9 January 2014

I have went to the bar a few times for their fabulous happy hour. New Year's Eve I went to spend the night to attend to a nearby event. Apparently it is a popular thing to do on NYE. I was joined by quite a few friends. We met in the bar for late lunch and deinks. Then we went...

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Helpful?
Thank dianegooslin1960
Reviewed 6 January 2014 via mobile

Pretty impressed, not the best Westin I've ever stayed at, but good nonetheless. Some issues I had: the hotel only had 1 area for elevators, and my room was the furthest from them. I felt like they went a little overboard on the 'save the environment cause' ( the only way to turn the lights on was to insert your...

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Thank CSAecnl
Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear CSAecni, We appreciate your taking time to comment on your hotel experience. We look fowaard to seeing you in the near future.

San Diego, California
Reviewed 16 December 2013

Very nice hotel, I wish all Westins were this nice. The breakfast options in the executive lounge were a bit sparse, but good none-the-less. Rooms were quite and clean. The hotel is located near plenty of shops and restaurants.

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Thank FortyEightFan
Land O' Lakes, Florida, United States
Reviewed 11 December 2013

We came to Lake Mary for a Gymnastics meet. This hotel is geared toward business travel, but we had a pleasant stay. The rooms were great with comfy beds. The staff was very accomodating and was able to put five families on the same floor with little notice. The pool area was very small. I was expecting more of a...

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Thank Susan A
Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear Susan A,event. We were pleased that you and your family had a pleasant stay during your recent gymnastics even and would return. Our pool, while delightful for weddings and garden parties, does not compare to the mega resorts near Disney Workd. Thank you for sharing your comments.

Orlando, Florida
Reviewed 10 December 2013

Mediocrity is far too commonplace these days in all forms of business. This beautiful hotel is a splendid remedy to all of those just o.k. places you have probably stayed in the past. From the energetic front desk staff, thank you Jason West, to the exquisite yet understated furnished lobby, Shula's 347 Grill restaurant, the fitness center and pool, to...

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Thank Jen U
Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear Jen U, WOW what a great review of our team. I am delighted that our training and high standards met your expectations. I will recognize the individuals mentioned for exemplifying the Westin Lake Mary.culture. Thank you

Chicago, Illinois
Reviewed 10 December 2013

We had an excellent stay at the Westin. When we checked in the associate asked whether we preferred a higher or lower floor and whether we had a preference for proximity to the elevator. We thought that was very considerate. The bed was extremely comfortable and so were the pillows. We really enjoyed the Starbucks coffee for the in room...

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Thank carrie l
Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear Carrie I, We are delighted we exceeded you expectations and look foward to welcoming you back. Thank you for sharing,

Northborough, Massachusetts
Reviewed 8 December 2013

This hotel is perfectly located for Orlando visitors, or for us, it was its proximity to the auto-train in Sanford. The staff was very knowledgeable and helpful. (especially Anthony at the front desk)' We enjoyed Shula's restaurant and bar. It was just a nice relaxing place to stay. Across the street is a great mall with many more bars and...

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Thank Ed B
Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear Ed B Thank you for taking the time to review our hotel. We are gald you enjoyed your stay. Looking foward to your reeturning. Thank you

Indialantic
Reviewed 6 December 2013

The entire staff. under the the guidance of Mr.Stuart Newark, the Executive Vice-President, was very professional and courteous. One of the best managed hotels I have stayed in. Even though Stuart had a busy schedule, he chatted with me to make sure We had a comfortable stay.The room service was quick and efficient. The room itself was spacious and so...

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Thank Chananthra
Watford
Reviewed 6 December 2013

I am currently staying here with my husband who is with a convention. Just tried to order room service on hold until I gave up. Out at pool no service at all . Have to ring to have room made up my key didn't work on day 4 desk asking for my phot evidence that was in the safe in...

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Thank OlaWatford
Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear Ms Watford; OUCH! I was concerned that we failed to deliver our ususal great service to you at the pool and have reviewed your comments with our service team. My appologies for this deficency. I was glad you stayed 7 days and the and reviewed the rest of your experience as "grand" Thank you

Cincinnati, OH
Reviewed 30 November 2013

We stayed here 2 nights while in town visiting family. We stayed on the 7th floor and were unsure if anyone else was on the floor because it was so quiet. Our room was very quiet and clean. Staff were friendly and helpful. Property is very near shopping and many restaurants to choose from. We did not eat at the...

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Thank DavidandKim

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Shula's 347 Grill
Shula's 347 Grill
Cuisines: American, Bar, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Westin Lake Mary, Orlando is a sophisticated, upscale hotel near Central Florida's attractions and technological corporations. We have 14,000 sq ft of event space, free wifi, and a heated outdoor pool ... more   less 

Additional Information about The Westin Lake Mary

Address: 2974 International Parkway, Lake Mary, FL 32746
Region: United States > Florida > Lake Mary
Price Range: $208 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Lake Mary 4*
Number of rooms: 22
Reservation Options:
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Also Known As:
The Westin Lake Mary Hotel Lake Mary
Hotel Style:
#4 Romantic Hotel in Lake Mary
#6 Family Hotel in Lake Mary
#7 Business Hotel in Lake Mary
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Lake Mary staff and other travellers.
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Questions? Get answers from The Westin Lake Mary staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are great.”
 of 5 bubbles I2169MRjohnh, 17 Mar 2017 | Read review
“Try to get on the 7th Floor where Executive lounge is , being an SPG member probably helps .”
 of 5 bubbles PotatoPete, 10 Feb 2017 | Read review
“Shula's steak house has very good food and the bar was well worth visiting.”
 of 5 bubbles a410traveler, 9 Dec 2016 | Read review
“SPG floor was good-6th floor.”
 of 5 bubbles markbF3787SS, 3 Dec 2016 | Read review
“Coordinate your shuttle trips in advance at least 15-20 minutes, reliable.”
 of 5 bubbles RolandoGomezPhotog, 22 Nov 2016 | Read review
5 of 5