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The Westin Lake Mary

711 reviews
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Traveller (132)
Room & Suite (53)
Pool & Beach (12)
Overview
  • Excellent59%
  • Very good25%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“heavenly bed”(19 reviews)
“the club lounge”(15 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from The Westin Lake Mary
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (711)Write a Review
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31
22
Show reviews that mention
All reviewsshula's restaurantheavenly bedthe club loungeexecutive floorbeautiful hotelmovie theaterfront desk staffbars and restaurantsnorth orlandobusiness travelerminute driveorlando arealate checkbusiness triphot tubi highly recommend this hotelmini fridge
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281 - 285 of 692 reviews
Reviewed 29 January 2015

I love the spacious entry to the hotel! It is so warm and inviting with beautiful furnishings and flowers and says; 'come on in'! Shula's,the hotel restaurant, is absolutely the best! Bedrooms are comfortable with plush linens and Heavenly Beds. Staff are very courteous and...More

Thank Rosella Angel R
Response from Pete V, General Manager at The Westin Lake MaryResponded 9 February 2015

Dear Rosella Angel R Thank you for taking the time to write such a nice review of our hotel. We are pleased that you found everything to your liking. Be well, PETE VALENZUELA General Manager WESTIN LAKE MARY, ORLANDO NORTH

Reviewed 26 January 2015

To celebrate our anniversary my husband and I stayed at this hotel. The last Westin we stayed at was excellent, so we were hoping for the same feeling when we stayed here. We like Westin because they offer late checkouts on Sunday's and we love...More

Thank Fawncm
Response from Pete V, General Manager at The Westin Lake MaryResponded 9 February 2015

Dear Fawncm Thank you for taking the time to write a detailed response which allows me to investigate and follow up. A belated “Happy Anniversary” and my apologies that all was not as you expected. We immediately changed the mixing valve in your room which...More

Reviewed 21 January 2015 via mobile

I have stayed monthly at this hotel since the day it opened so I know the property very well. Cons: - Unreliable hot water. As a business traveler on a tight schedule in the morning, the sometimes 15 minute wait for hot water is unacceptable....More

1  Thank PatrickJNolanJr
Response from Pete V, General Manager at The Westin Lake MaryResponded 9 February 2015

Dear PatrickJNolanJr Thank you very much for your comments. While there is little I can do to change the brand standard soaps and shampoo we are currently in the process of upgrading our entire internet infrastructure with BrightHouse to give our customers superior service. We...More

Reviewed 7 January 2015

We live in Virginia and were having a wedding in Lake Mary Florida on New Year's Eve. The people at the Westin were great with group rates, and making everything easy to plan at a long distance. The rooms were very large and comfortable, and...More

Thank VirginiaMeow
Response from Pete V, General Manager at The Westin Lake MaryResponded 12 January 2015

Dear VirginiaMeow; We were delighted that we exceeded your expectation on your momentous occasion. Thank you for sharing your thoughts. Be well, PETE VALENZUELA General Manager WESTIN LAKE MARY, ORLANDO NORTH

Reviewed 6 January 2015

Was here for 3 days in December on business. The room was clean and the gym was very convenient. The staff was very friendly and helpful when asked about local restaurants. Breakfast at the hotel restaurant was excellent albeit a bit expensive. Location was very...More

Thank JasonMLee
Response from Pete V, General Manager at The Westin Lake MaryResponded 8 January 2015

Dear JasonMLee Thank you for taking time to comment on our hotel and the surrounding area. We appreciate understanding your level of satisfaction. Be well, PETE VALENZUELA General Manager WESTIN LAKE MARY, ORLANDO NORTH

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
USD 167 - USD 263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Lake Mary
#6 Family Hotel in Lake Mary
#7 Business Hotel in Lake Mary
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 167 - USD 263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Lake Mary
#6 Family Hotel in Lake Mary
#7 Business Hotel in Lake Mary
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (132)
Room & Suite (53)
Pool & Beach (12)
Dining (4)
Questions & Answers
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Sandra H
24 November 2017|
Answer
Response from David M | Reviewed this property |
Cancellations are non-refundable; if cancellation takes place, guests forfeit total room charge plus tax.
1
Vote
Hunterd59
3 October 2016|
AnswerShow all 3 answers
Response from Tom P | Reviewed this property |
It's close enough where I would want to stay at the Westin Lake Mary. Easy drive even in rush hour.
0
Votes
glenna
15 May 2016|
AnswerShow all 8 answers
Response from HOCKEYMOM12 | Reviewed this property |
Pool towels are not great, but they are poolside. The lounges are there too - not many lounges and they are an older style. This pool area is not conducive to spending a day at the pool. Also, the hot tub was not working for... More
1
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123
Room Tips
"High floors are best. Ask to be on the side away from McDonald's it's noisy early AM."
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"Choose a higher floor"
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"All rooms seem good"
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"Don't stay here...there are tons of other options in the area."
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