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The Westin Lake Mary

Expedia.comUSD 231*
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May 7 May 8
1 room 2 adults 0 children
USD 304*
USD 231*
USD 304*
USD 231*
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The Westin Lake Mary
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648 Reviews from our TripAdvisor Community

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Showing 632: English reviews
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Florida
Reviewed yesterday NEWvia mobile

Needed hotel for one night close to meeting next day. Got a great price, so wasn't expecting too much. Very pleasantly surprised. This is an awesome place starting with free parking. Spacious lobby, pleasant check in with courteous staff. Room was great. Comfortable king bed & pillows. Free wifi. Robe in the large bathroom. 2 free bottles of water. Ate...

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Helpful?
Thank Finwiz44
Karachi
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We stayed in Westin for a family wedding which took place in the hotel. The staff were warm and ever so considerate and helpful. The rooms were luxurious and had great facilities. The cleanliness was fabulous and when you walked in it felt like we were entering a grand hotel. the swimming pool, gymnasium everything perfect. The meals in the...

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Helpful?
Thank NuggyD
About Hotel's Favourite Review
DeLand, Florida
Reviewed 2 days ago NEW

I haven't check out yet, but so far it's been a little disappointing. The room keys didn't work and my room is one of the most far from the elevator. So after two sets that didn't work, I just called down and said "This time you bring them up." The room is clean. The bed is nice and comfy. I...

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Helpful?
Thank RyMagee
Bronx, New York
Reviewed 5 days ago NEW

After a beautiful cruise, my flight was cancelled to go back home to NY due to a major snowstorm. I was stranded in FL by myself with nowhere to stay at 7pm. After call what seemed like 20 hotels with no vacancies, the westin was my savior. I checked in exhausted and desperate to have a place to stay for...

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Helpful?
Thank Jennifer M
Kim K, Assistant General Manager at The Westin Lake Mary, responded to this review

Dear Jennifer M, Thank you for staying at The Westin Lake Mary Orlando North. I am so happy that we were able to be here for you during what I'm sure was a stressful time. We hope to see you again the next time your travels bring you back to Lake Mary.

Lehigh
Reviewed 1 week ago via mobile

I will start this review off by saying for what we spent on the room it was a great value, that being said the bed was not comfortable for me, but I could sleep (I am used to memory foam mattresses) this hotel does use fitted sheets so they get bonus points. Linens were clean and bright white. Drapes keep...

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Helpful?
Thank Sandy S
Reviewed 1 week ago via mobile

Stayed here with my family and friends for my wedding, the staff was not helpful. First we get there, after check-in time, and we we're waiting for 30 minutes because our room wasn't ready which is fine but all our guests were checking in and here we are sitting waiting. We finally get our room and our guests had way...

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Helpful?
Thank Gary C
Kim K, Assistant General Manager at The Westin Lake Mary, responded to this review

Dear Gary C, I appreciate your comments and I realize that the room challenges made your wedding and honeymoon stressful, which I assure you was not our intention. A credit has been issued by our Front Desk Manager for the room in question. I apologize if this started things off in any other way than a celebratory event, and we...

Miami, Florida
Reviewed 1 week ago via mobile

This by far has been the WORST HOTEL EXPERIENCE EVER!! beware this hotel has no organization for charging credit cards, I've been charged for rooms I wasn't in! And this continued even after I checked out, will never recommend or stay at a westin again! The staff couldn't even help me after I was wrongfully charged. Don't use debit, learned...

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Helpful?
Thank machadoerika89
Kim K, Assistant General Manager at The Westin Lake Mary, responded to this review

Dear machadoerika89, We do thank you for being our guest. I apologize if the billing caused any inconvenience. I do believe that our Front Desk Manager has spoken with your mother as well as having resolved your concerns. We do wish you and your new husband only the best wishes for your future together.

Boston
Reviewed 1 week ago

Met a client here for an overnight stay and they booked a conference room for an all day meeting with lunch. Rooms were great - one of the more comfortable hotel sleeps i've had. Wifi was easy and fast. Staff was helpful and knowledgeable and the conference room was well supplied, had good technology and was well attended by the...

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Helpful?
Thank RuralMA
Girard, Ohio
Reviewed 1 week ago

Westin Lake Mary, a lovely, clean, well appointed hotel. Reasonably priced. Amenities galore. Helpful staff, Shulas 347 restaurant in the hotel is dining at its best. Try it, you will surely be pleased.

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Helpful?
Thank Laney870
Atlanta, Georgia
Reviewed 1 week ago

Checking went smoothly and we were assigned a room immediately. Inspection of the room upon arrival and found it to not be fully clean. Immediately went to the front desk and was given another room right away. Both rooms were very standard size 2 queen size beds, desk, chair, and a small fridge. Our 1st room included a microwave and...

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Helpful?
Thank MrsGreenMandM
Kim K, Assistant General Manager at The Westin Lake Mary, responded to this review

Dear MrsGreenMandM, Thank you for staying with us, and I appreciate you taking the time to share your thoughts. I am so sorry that the first room you went to was not cleaned properly. Please know I have spoken with our Executive Housekeeper and it is being addressed with the appropriate Housekeeper. In addition, it sounds like this room was...

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Shula's 347 Grill
Shula's 347 Grill
Cuisines: American, Bar, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Westin Lake Mary, Orlando is a sophisticated, upscale hotel near Central Florida's attractions and technological corporations. We have 14,000 sq ft of event space, free wifi, and a heated outdoor pool ... more   less 

Additional Information about The Westin Lake Mary

Address: 2974 International Parkway, Lake Mary, FL 32746
Region: United States > Florida > Lake Mary
Price Range: $208 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Lake Mary 4*
Number of rooms: 22
Reservation Options:
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Also Known As:
The Westin Lake Mary Hotel Lake Mary
Hotel Style:
#4 Romantic Hotel in Lake Mary
#6 Family Hotel in Lake Mary
#7 Business Hotel in Lake Mary
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Lake Mary staff and other travellers.
7 questions
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Questions? Get answers from The Westin Lake Mary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are great.”
I2169MRjohnh, 17 Mar 2017 | Read review
“Try to get on the 7th Floor where Executive lounge is , being an SPG member probably helps .”
PotatoPete, 10 Feb 2017 | Read review
“Shula's steak house has very good food and the bar was well worth visiting.”
a410traveler, 9 Dec 2016 | Read review
“SPG floor was good-6th floor.”
markbF3787SS, 3 Dec 2016 | Read review
“Coordinate your shuttle trips in advance at least 15-20 minutes, reliable.”
RolandoGomezPhotog, 22 Nov 2016 | Read review
5 of 5
Expedia.com
USD 231* /night
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Booking.com
Hotwire.comUSD 231
TripAdvisorUSD 231
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*Disclaimer
Prices are for 1 room, 2 adults
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