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Residence Inn Orlando Lake Mary

Residence InnUSD 245*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Residence Inn Orlando Lake Mary
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239 Reviews from our TripAdvisor Community

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Showing 226: English reviews
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Raleigh, North Carolina
Reviewed 5 days ago NEW

We stayed for 3 weeks while transitioning to Raleigh. Great staff! Solid hotel - not even a window rattled during the hurricane force winds! Good sound proofing - never heard people next door. Excellent set up. Gathering at meals was wonderful to meet others staying at the hotel. Thanks for doing a great job!

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Helpful?
Thank g2grether
Jamie R, General Manager at Residence Inn Orlando Lake Mary, responded to this review

Thank you, g2grether for the nice review of the Residence Inn by Marriott Orlando Lake Mary. We are happy that you enjoyed your stay and found our hotel to be solid and an excellent set up. We look forward to hosting your next visit to Lake Mary. Regards, Jamie

West Virginia
Reviewed 4 weeks ago via mobile

The blonde lady at the front desk is awesome. Whatever they are paying her it's not enough! Hotel was very clean. Loved the mix nights. Breakfast was great and loved the fact it was a warm breakfast! Housekeeping came everyday and made the room look clean. Sheets replaced on every third day of stay. Will be coming back here for...

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Helpful?
Thank gower2352
Gerald S, Manager at Residence Inn Orlando Lake Mary, responded to this review

Thank you, gower2352 for the Awesome review of the Residence Inn by Marriott Orlando Lake Mary. We are delighted that our Front Desk Agent, Kathy, did such a wonderful job taking care of you. It is our goal to make sure that the Hotel is always clean. We are glad that you Loved our Complimentary Mix event in the evenings...

Greenville, SC
Reviewed 4 weeks ago via mobile

Stayed here for a week on business with Seminole County. The staff were all wonderful, including the front desk, the breakfast attendant, and the maintenance workers. All were very accommodating and greeted you with a smile. The rooms are nice. I was in a one bedroom suite which has a full kitchen, full size refrigerator and limited dish ware and...

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Helpful?
Thank Trippin_Greenville
Generalmanager825, General Manager at Residence Inn Orlando Lake Mary, responded to this review

Thank you, Trippin_Greenville for the nice review of the Residence Inn by Marriott Orlando Lake Mary. We are delighted that you found our staff to be wonderful and our location great. We are fortunate to be located near so many business and restaurants. Thank you for recommending our hotel! Kind Regards, Jamie

Reviewed 22 March 2017

Our entire experience at the Residence was beyond expectations. Staff from house keepers to front desk could not be more friendly, obliging, and outgoing. The rooms are well appointed, clean, and kept up to date. The weekday mixers are well organized and well attended. The weekly breakfasts are not the typical continental type. These are first rate full breakfast. I...

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Helpful?
Thank constantine t
Generalmanager825, General Manager at Residence Inn Orlando Lake Mary, responded to this review

Thank you, Constantine t for the nice review of the Residence Inn by Marriott Orlando Lake Mary. We take pride in customer service and are very happy that we were able to go beyond your expectations! Thanks very much for acknowledging our friendly, obliging and outgoing team members. We look forward to hosting you on your next visit to our...

Reviewed 20 March 2017 via mobile

We stay in many Marriott hotels and chains. The rooms have a nice layout and and attractive kitchen and bath areas making it feel like a home. Check in staff were friendly, informative and helpful. We would recommend this location.

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Helpful?
Thank Terry N
Generalmanager825, General Manager at Residence Inn Orlando Lake Mary, responded to this review

Thank you, Terry N for taking the time to review the Residence Inn by Marriott Orlando Lake Mary. So happy that our room layout made it feel like home. We appreciate your loyalty to Marriott hotels. Hope to see you on your next visit to our area. Regards, Jamie

Reviewed 19 March 2017 via mobile

The staff here rock customer service. Harold, Erica, Cathy,Gerard and Tameshia! My husband and I cannot tell you how they impressed us by their warmth and welcoming. The room and amenities were great, the facility is immaculate - but it's their people who made it our home away from home. The entire staff should be featured in hospitality training videos.

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Helpful?
Thank Sally L
Generalmanager825, General Manager at Residence Inn Orlando Lake Mary, responded to this review

Thank you, Sally L for the great review of the Residence Inn by Marriott Orlando Lake Mary. We are delighted that you were impressed by our immaculate facility and our great customer service. We are fortunate to have such a loyal team. Thank you for acknowledging Harold, Erica, Kathy, Gerald & Tameshia! See you next time. Sincerely, Jamie

Florida
Reviewed 14 March 2017 via mobile

A quick in and out visit and this place lived up to the spot. A good quite and clean spot. Only suggestion is place enough towels in the room, only had one when we checked in, and one of everything i.e. Other size towels only one & toiletries. A return when in area.

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Helpful?
Thank Jrstwo
Generalmanager825, General Manager at Residence Inn Orlando Lake Mary, responded to this review

Thank you, Jrstwo for the nice review. Happy that you found our spot to be quite & clean. Thanks for letting us know about the towels. We look forward to hosting you on your next visit to the Lake Mary area. Regards, Jamie

Miami, Florida
Reviewed 12 February 2017

This hotel feels new. The room was big, like a studio apartment. Full kitchen and living area separated from bed. Clean, basic, modern. Breakfast was very good, hot foods. Lobby new, clean. Gracious staff

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Helpful?
Thank CliffKol
Generalmanager825, General Manager at Residence Inn Orlando Lake Mary, responded to this review

Thank you, CliffKol for the nice review of the Residence Inn by Marriott Orlando Lake Mary. We are delighted that you enjoyed our hot breakfast and our spacious rooms. Our gracious staff look forward to hosting you on your next visit to the Lake Mary area. Regards, Jamie

Sanford, Florida
Reviewed 7 February 2017 via mobile

I decided to stay in this hotel because there was doing some reparations on my house and this hotel is closed. I stay 8 days and I don't give 5 stars because my first impression on the room was no good. After have a nightmare with my reservation (the hotel is not responsable for that part) the room have a...

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Helpful?
Thank Lovetravel826
Generalmanager825, General Manager at Residence Inn Orlando Lake Mary, responded to this review

Thank you, Lovetravel826 for taking the time to review your recent stay at our hotel. Thank you for acknowledging our friendly & attentive staff. I am happy you enjoyed our evening Mix and breakfast and that we were able to remedy the cleanliness issue. We look forward to our renovations later this year to update our guest rooms. Sincerely, Jamie

Green Bay, Wisconsin
Reviewed 23 January 2017 via mobile

What an amazing hotel!! Amazing staff!! Great rooms, super clean and in a great area of town!! Stay here!! You won't regret it!!! We stayed in a 2BR room, and it was spotless and super comfy! Just like home!!

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Helpful?
Thank CamErin13
Generalmanager825, General Manager at Residence Inn Orlando Lake Mary, responded to this review

Thank you, CamErin13 for the nice review of the Residence Inn by Marriott Orlando Lake Mary. We are delighted that you found our staff & hotel to be amazing! We look forward to hosting you on your next visit to the Lake Mary area. Kind Regards, Jamie

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Residence Inn Orlando Lake Mary

Address: 825 Heathrow Park Ln, Lake Mary, FL 32746
Region: United States > Florida > Lake Mary
Price Range: $218 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Orlando Lake Mary 3*
Number of rooms: 119
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Also Known As:
Residence Inn Orlando/Lake Mary Hotel Lake Mary
Hotel Style:
#1 Family Hotel in Lake Mary
#2 Romantic Hotel in Lake Mary
#6 Business Hotel in Lake Mary
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Orlando Lake Mary staff and other travellers.
3 questions
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Lake Mary, United States
Melbourne, Australia

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Questions? Get answers from Residence Inn Orlando Lake Mary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Outstanding room, comfortable beds and roomy”
constantinet826, 21 Mar 2017 | Read review
“Our room was just great”
perkins8282, 27 Dec 2016 | Read review
“try not to be over the firepit as the noise goes on into the late late night.”
crgncg, 26 Nov 2016 | Read review
“Quiet rooms are located facing away from I-4”
Hernan74, 23 Nov 2016 | Read review
“most rooms are quiet”
ctenneen2, 10 Nov 2016 | Read review
5 of 5
Residence Inn
USD 245* /night
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Prices are for 1 room, 2 adults
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