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Seralago Hotel and Suites

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Traveller (950)
Room & Suite (436)
Pool & Beach (103)
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Overview
  • Excellent16%
  • Very good27%
  • Average22%
  • Poor14%
  • Terrible21%
Travellers talk about
“old town”(321 reviews)
“room suite”(26 reviews)
“food court”(85 reviews)
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,902)
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All reviewsold townroom suitefood courtfun spotfridge and microwavered lobsterkiddie poolpoolsidetikitubsseaworld
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1,011 - 1,015 of 2,389 reviews
Reviewed 26 May 2015

Has all the basic facilities of a room plus table, chair, microwave, fridge and hairdryer, but is dated in décor. In need of modernisation. Well positioned, pleasant and helpful staff. Enjoyed our 11 night stay using the room as a base for local attractions like...More

Thank DenSue_10
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 1 June 2015

I'm glad you enjoyed your stay overall, and you're right -- we're definitely due for a face lift around here! That's why we're currently in the process of renovating every room. I'm confident we'll even be able to earn a few more stars from you...More

Reviewed 26 May 2015

I always rent at the seralago hotel and suites, The hotel is perfect for the price in a great location just minutes from Disney Parks, Customer Service is great and the pool is nice with a bar and kiddie pool and Hot Tub. Shannon the...More

Thank fernando R
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 1 June 2015

We're honored that your family has always chosen to stay with us when you're in town for a vacation, Fernando! Reviews like yours just make our day, and we'll definitely be passing your compliments along to the whole team. We can't wait to see you...More

Reviewed 26 May 2015 via mobile

Very cheap. The hotel is very, very old and very cheap, but clean. The type of clientele they have there required them the have lots of security on duty. The police were called there because of the customers. I had to call security twice because...More

1  Thank dgray7772k
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 1 June 2015

I'm glad you were pleased with the cleanliness of our property, but I wish you'd gotten a better impression of us overall. The health and safety of our guests is a top concern of ours, which is why we think it's important to have security...More

Reviewed 25 May 2015 via mobile

Well, the rates for this hotel were very cheap compared to others, so I wasn't expecting much of it anyway. Was here with boyfriend and a friend for four nights and it was just fine. Didn't try the breakfast which is paid separately so I...More

1  Thank Cristina C
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 30 May 2015

Thanks for taking the time to leave us your impressions, Cristina. We do our best to provide people on a budget with a clean, comfortable place to stay, and I'm glad to hear you enjoyed your visit overall. We'd love to welcome you back for...More

Reviewed 24 May 2015 via mobile

we arrived late in the evening so we had no other choice but to stay the one night (thank God it was only one night!) you honestly couldn't pay me enough money to stay there another might or ever again for that matter.this place is...More

3  Thank kliz508
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 30 May 2015

As you can imagine, I was very embarrassed to read this review. We do our best to provide families on a budget with a clean, comfortable, and inviting place to stay, and it sounds like we really missed the mark for you and your family...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
USD 36 - USD 85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 36 - USD 85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (950)
Room & Suite (436)
Pool & Beach (103)
Dining (30)
Amenities (24)
Family and Play Areas (22)
Questions & Answers
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Christopher M
14 April 2018|
AnswerShow all 2 answers
Response from Aaron G | Reviewed this property |
they charge your card at the end of your stay
0
Votes
Gabriella V
14 April 2018|
AnswerShow all 12 answers
Response from Lee J | Reviewed this property |
If you're fussy, be prepared to spend $ 100/night or more on weekends or holidays for a better place. Don 't expect 1st class for "cargo" price. Every day you leave early & return late in Kissimmee. Spend $200/night at... More
1
Vote
Gabriella V
12 April 2018|
AnswerShow all 5 answers
Response from John H | Reviewed this property |
parking is on site and plentiful tv flat screen
1
Vote
Room Tips
"They offer nice size family suites."
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"Ask for pool facing"
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"if you like mold it has a great view"
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"Get a room with a pool view."
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