We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Seralago Hotel and Suites

CancelonUSD 37*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 73*
USD 37*
Great Deal
USD 73*
USD 72*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Seralago Hotel and Suites
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,452 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Seralago Hotel and Suites
See the most recent reviews
Showing 2,017: English reviews
Dade City, Florida
Reviewed 29 September 2013 via mobile

I have been going to Saralago for over 5 years now it is one of my favorite hotels to go to win in the Kissimmee area. It is right next door to Old Town, it has a huge pool, great bar - we just love Gary. The front desk is always helpful and polite. We stay at the JW, The...

 Report
Helpful?
2Thank Deena H
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear Deena, I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make every guest experience as perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you chose The Seralago Hotel & Suites while you were in...

Tamworth, United Kingdom
Reviewed 27 September 2013

Been to seralogo hotel about 11 times in as many years,when it was a holiday inn .Always had great holiday and staff excellent especially Sam and the staff in the restaurant who have watched my kids grow up each year .Yes the rooms are a little tired but always clean and tidy. We're back there again next month October and...

 Report
Helpful?
3Thank Lee B
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear Lee, I can’t begin to tell you how happy it made me to read about your experience at our hotel. Thank you for being such a loyal guest and your nice comments about Sam, our waiter in the Vineyard Café. The team here strives to make every guest experience as perfect as humanly possible. When we accomplish that goal...

New Britain, Connecticut
Reviewed 25 September 2013

i recently stayed in this hotel for 2 nights with my son (5 years old) the room was fine however there was a lot noise from the other room, could not sleep till 2am, next day i spoke with the front desk staff and offer me another room,they show me 3 rooms. This hotel need a lot of renovations,need new...

 Report
Helpful?
2Thank Calero2013
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear Mauricio, Thank you for staying with us and your constructive comments about some of the issues mentioned. Although it is hard to control all noise from rooms next door, a call to the Front Desk mostly will calm things down. Our owners are in the process of planning a complete renovation, however in the mean time we are keeping...

Reviewed 18 September 2013

Arrived with loads of groceries to our 'Suite' to find only a small mini fridge, absolutely no dishes or utensils and a 4 cup coffee pot (in a room that sleeps 8). To top it off the fridge barely worked and was never even looked at by maintenance after 2 calls. The tub barely drained and toilet hardly flushed. The...

 Report
Helpful?
1Thank Cristahl7
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear Christahl, Thank you for staying with us and your constructive comments about some of our shortcomings. I am truly sorry for some of the issues mentioned. We are not set up for extended stays with larger fridges and or coffee pots. However we certainly could have added some to your existing equipment. I am not sure why you had...

Chessington, United Kingdom
Reviewed 17 September 2013

We stayed in a pool side room for 12 days. A very clean well kept budget hotel that was having the main swimming pool and bar refurbished.(The smaller pool was still open) Walking distance to Old Town and all the bars and restaurants. The on site breakfast was great value at buy one get one half price included coffee and...

 Report
Helpful?
1Thank JohnChessi
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear John, I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make every guest experience as perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you chose The Seralago Hotel & Suites while you were in...

Jefferson City, Missouri
Reviewed 16 September 2013

We checked in on Sunday, Sept. 08 and was greeted by Steve the front desk clerk. He displayed great customer service and put the customers needs first. Steve went above and beyond to help make checking in easy and to make our stay pleasurable. He is truly an asset to the hotel. The rooms were clean and comfortable. The staff...

 Report
Helpful?
2Thank Steve S
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear Steve, I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make every guest experience as perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you chose The Seralago Hotel & Suites while you were in...

Upper Hutt, Wellington, New Zealand
Reviewed 13 September 2013

Initially booked the Kids Suite, which is a single room with a partition for kids bunk beds. When we arrived found it much too small for 2 adults, 2 teens and an almost 8 year old. Unit would def be only for a couple with younger children and only for a few days max. The manager on duty was very...

 Report
Helpful?
1Thank Alison S
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear Allison, Thank you for staying with us and your nice as well as constructive comments about your stay at the Seralago Hotel & Suites. I am happy the two-room suite worked well for your family and older children as indeed the Kid suites are more for younger children, who love the bunk beds. I am sorry about the mattresses...

Pennsville, New Jersey, United States
Reviewed 12 September 2013

Im So Disgusted to Constantly read of Such Bad Reviews of this Hotel. Let me tell you, I was One of the Most Skeptic People Seeing how Cheap this Hotel was and expecting it to actually be "Just Ok". Well Let me Tell you, This isn't the Hilton, This isn't a Disney Hotel.... What do you People Expect???? It has...

 Report
Helpful?
5Thank AshleyErin84
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear Ashley, Wow, how come you are not on my sales force? Thank you so much for being one of our many loyal customers and your wonderful comments about the hotel and its staff. We are indeed not an upscale hotel and in need of some renovations, but we do pride ourselves on maintaining the hotel and keeping it clean...

Palm Bay, Florida
Reviewed 9 September 2013

staff was very happy and friendly. hotel was very clean and so was our room. the pool was fantastic my husband is not a swimmer and he even enjoyed the pool. we went for a getaway to old town and it was nice to be able to walk to old town and to a couple of restaurants .kids liked it...

 Report
Helpful?
1Thank denise k
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear Denise, I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make every guest experience as perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you chose The Seralago Hotel & Suites while you were in...

California
Reviewed 8 September 2013

After the fireworks at Walt Disney World, late check in with no issue. But once when I get into the room, a bit pissed me off. 1) The AC is broken (You know how hot does it on Aug at Orlando, plus I come from CA) 2) The shower heads- low water pressure 3) After I fresh the toilet, the...

 Report
Helpful?
Thank hamjesnly
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear Hamjesnly, Thank you for staying with us and your constructive comments about our shortcomings. I am truly sorry about some of the issues mentioned. One call to the Front Desk for a maintenance staff member to look at the bathroom issues and AC most likely would have fixed these items quickly, however I do understand that you can only...

1,041 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (715)
Viewed
Pool/Beach Area (46)
Viewed
Room/Suite (151)
Viewed
Hotel & Grounds (121)
Viewed
Bathroom (65)
Viewed
Family/Play Areas (20)
Viewed
View from Room (7)
Viewed
Dining (11)
Viewed
Other (294)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (297)
Viewed
Amenities (24)
Viewed
Double Room (39)
Viewed
Kid's Suite (48)
Viewed
Pool (49)
Viewed
Dining (16)
Viewed
The Hotel (51)
Viewed
Two-Room Suite (70)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (13)
Viewed
Dining (3)
Viewed
Family/Play Areas (1)
Viewed
Room/Suite (3)
Viewed
Other (7)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Kissimmee hotels
8.3 km away
Maingate Lakeside Resort
Maingate Lakeside Resort
#94 of 153 in Kissimmee
2,489 reviews
0.7 km away
Roomba Inn & Suites Orlando
Roomba Inn & Suites Orlando
#109 of 153 in Kissimmee
621 reviews
12.0 km away
Champions World Resort
Champions World Resort
#35 of 153 in Kissimmee
2,049 reviews
Show Prices
Show Prices
Show Prices
0.6 km away
Celebration Suites
Celebration Suites
#21 of 153 in Kissimmee
3,518 reviews
7.4 km away
Ramada Kissimmee Gateway
Ramada Kissimmee Gateway
#38 of 153 in Kissimmee
2,480 reviews
4.0 km away
Seasons Florida Resort
Seasons Florida Resort
#15 of 153 in Kissimmee
555 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World, SeaWorld Orlando and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more   less 

Additional Information about Seralago Hotel and Suites

Address: 5678 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4709
Region: United States > Florida > Central Florida > Kissimmee
Price Range: $48 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Seralago Hotel and Suites 3*
Number of rooms: 614
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Hotwire, Priceline, getaroom.com, TripOnline SA, Cancelon, HotelQuickly and HotelsClick so you can book your Seralago Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel And Suites Kissimmee, Florida
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Seralago Hotel and Suites staff and other travellers.
135 questions
Ask a question

See all questions (135)

Questions? Get answers from Seralago Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else.”
Blu6609, 22 May 2017 | Read review
“Ask for a remodeled room.”
raven69david, 17 May 2017 | Read review
“very easy check in, was busy and they had 5 people working the desk so no wait time checking in, very friendly staff”
shirleyw950, 16 May 2017 | Read review
“rooms close to lobby would be your best bet. we stayed close to lobby and pool area”
allen2124, 13 Apr 2017 | Read review
“Pool side rooms seem to be upgraded from what I have heard. Pet rooms they don't care about.”
SamariaNMe, 11 Apr 2017 | Read review
5 of 5
Cancelon
USD 37* /night
View Deal
Booking.comUSD 73
Orbitz.comUSD 72
Expedia.comUSD 72
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates